Box2 Fashion Reviews 1,894

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their durability and how well they wash and wear over time. Many appreciate the accurate sizing and the ease of combining items to create outfits. The delivery service is frequently described as prompt and efficient, with orders arriving quickly and well-packaged. However, some customers also noted occasional issues with product quality, mentioning that certain items felt flimsier or not up to the usual standard. A few people experienced sizing discrepancies, finding some garments to be larger than expected or not true to description, particularly regarding stretch in trousers.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting good quality clothing, excellent... See more

Quality

Customers consistently report positive experiences with product quality. Many reviewers praise the excellent... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed and... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease of ordering, whether online... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If I can be really honest it’s a real pleasure to buy from Box 2, I like to find clothes that I can put together to make a beautiful outfit. I bought white trousers and a navy top only to see a pictu... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Box2 for several years I have never needed help with my orders but just recently I had a problem with a blouse /jacket which unfortunately had a fault. When I phoned I could... See more

Company replied

Rated 5 out of 5 stars

Most of my wardrobe consists of Box 2 Clothes. Style and sizing is always good. Ordering by telephone is perfect for me. Deliveries always on time. Thankyou for making shopping easy.

Company replied

Rated 5 out of 5 stars

Very pleasant lady answered the phone when I rang to place an order. Prefer the personal touch rather than ordering online! Very prompt delivery and the garment was exactly as described/ pictured in t... See more

Company replied


Company details

  1. #12 of 29 best companies in Plus Size Clothing Shop
  2. #193 of 621 best companies in Clothing Shop
  3. #116 of 286 best companies in Fashion accessories shop
  4. #80 of 258 best companies in Ladies' clothes shop

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My delivery was brilliant

My delivery was on time and as expected. I have found the returns process a bit difficult as I am not that good technically. However I have now been able to arrange a collection.

Box2 help over the phone was excellent with regards to returns advice.

7 May 2026
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Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

quality, style and well made!

Small runs of age appropriate, good quality clothes. Excellent service always - have used Box 2 for over ten years, never disappointed by any purchase.

8 May 2026
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Reply from Box2 Fashion

We are so pleased to hear you have been enjoying our clothes for so many years. Long may this continue! Thank you for awarding us 5* ❤️

Rated 5 out of 5 stars

Order arrived promptly

Order arrived promptly. Returned one item as it was not suitable and refund received without delay.

30 April 2026
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Reply from Box2 Fashion

🤩 Thank you so much for awarding us a five-star rating!

Rated 5 out of 5 stars

Excellent quality

Excellent quality, good price point and straightforward ordering & delivery.

7 May 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

I always feel confident that the…

I always feel confident that the clothes I order will be good quality and fit well

7 May 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

I had a query regarding sizing of an…

I had a query regarding sizing of an item. Phoned the shop directly and was given advice in a friendly and helpful manner. Placed my order there and then. Item received within two days. Very well packaged.

30 April 2026
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Reply from Box2 Fashion

Thank you for your comments, happy to be of service!

Rated 5 out of 5 stars

Helpful response on the phone.

Helpful response on the phone.
Quick response
Good quality products

6 May 2026
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Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. ❤️

Rated 5 out of 5 stars

Dressed to impress

If I can be really honest it’s a real pleasure to buy from Box 2, I like to find clothes that I can put together to make a beautiful outfit. I bought white trousers and a navy top only to see a picture of a navy dress worn as a coat with the said white trousers and white top, so I had to order again a dress and top. I am going to celebrate our 60th Wedding Anniversary with several outings, so need several outfits. Thank you Box 2 I will make you proud.

6 May 2026
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Reply from Box2 Fashion

It sounds like you are going to look fabulous and Happy Anniversary from us all at Box2. Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Easy buying process

Easy buying process. Lovely top. Thank you 😊

5 May 2026
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Reply from Box2 Fashion

Thank you for awarding us 5* and we are glad you love your top ❤️

Rated 5 out of 5 stars

Most of my wardrobe consists of Box 2

Most of my wardrobe consists of Box 2
Clothes.
Style and sizing is always good.
Ordering by telephone is perfect for me.
Deliveries always on time.
Thankyou for making shopping easy.

5 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely review. We are always happy to help when you call 😘

Rated 5 out of 5 stars

Love this company

Easy to order,quick to receive .A very efficient company with stylish clothes for all.
I ordered 2pair of trousers that fit well and look good.

5 May 2026
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Reply from Box2 Fashion

Thank you for leaving such a lovely review and for awarding us 5* 💕

Rated 5 out of 5 stars

The jersey jumper I got is excellent…

The jersey jumper I got is excellent quality. In fact I was the second time that I had ordered. And it always arrives as agreed on the delivery date. So pleased !!

30 April 2026
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Reply from Box2 Fashion

Thank you for your positive comments! Nicky

Rated 5 out of 5 stars

The Box 2 approach to quality and…

The Box 2 approach to quality and customer service mean that this is always my first choice for wardrobe staples. On time deliveries and garment quality are a bonus.

29 April 2026
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Reply from Box2 Fashion

Thank you Heather for your lovely comments, much appreciated. Nicky

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