Box2 Fashion Reviews 1,920

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,408 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their durability and how well they wash and wear over time. Many appreciate the accurate sizing and the ease of combining items to create outfits, with delivery services frequently noted for their promptness and efficiency. However, some customers have expressed dissatisfaction with recent purchases, citing a decline in fabric quality and issues with items not matching descriptions, such as a lack of expected stretch in trousers or thinner linen than anticipated. A few also mentioned receiving creased garments or finding that sizing was inconsistent with previous orders.

What people talk about most

Product

Customers consistently express satisfaction with the product quality, often highlighting the excellent fit,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers consistently praise the excellent quality of... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service. Customers frequently highlight the... See more

Order

People report positive experiences with order. Customers consistently praise the ease of the ordering... See more

Service

Users describe positive interactions with service, highlighting its efficiency and ease of use. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Happy customer as always. Well packaged, fab sale, quality goods for presents at the most wonderful prices. Every time I've gifted a Box 2 item they've been incredibly well received by family and fr... See more

Company replied

Rated 5 out of 5 stars

If I can be really honest it’s a real pleasure to buy from Box 2, I like to find clothes that I can put together to make a beautiful outfit. I bought white trousers and a navy top only to see a pictu... See more

Company replied

Rated 5 out of 5 stars

Product as described and as it looked in the picture. The colour is also as depicted. The linen is a little heavier than I would have liked. The ordering process was easy and delivery was on time a... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Box2 for several years I have never needed help with my orders but just recently I had a problem with a blouse /jacket which unfortunately had a fault. When I phoned I could... See more

Company replied


Company details

  1. #12 of 28 best companies in Plus Size Clothing Shop
  2. #189 of 618 best companies in Clothing Shop
  3. #116 of 283 best companies in Fashion accessories shop
  4. #81 of 257 best companies in Ladies' clothes shop

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quality products at a fantastic price. purchased a couple of sale items and …

I purchased a couple of sale items and got a fabulous deal, I know I was lucky as sale items usually sell fast.

It was a really swift delivery and as always lovely quality items that are just a bit different. Box 2 are mid range price wise, but well priced for the quality.

Of late B2 have had new manufacturers and it's not as easy to know the fit. Historically B2 gave the chest width laid flat and the inside leg measurement, which was great. I would love to see that come back.

12 May 2026
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Reply from Box2 Fashion

Hi, we do have the measurements but as there are hundreds of items it is hard to put them all on the website, however we will gladly give them to you if you phone or email us through the chat. Nicky

Rated 5 out of 5 stars

The tops are lovely and very quick…

The tops are lovely and very quick delivery but unfortunately the style is not for me ( too long)

12 May 2026
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Reply from Box2 Fashion

Hi, thank you for letting us know and giving us a positive score! Our models are all 5ft 9" if that helps and we do add the length in the descriptions. Nicky

Rated 5 out of 5 stars

Excellent company

Excellent quality clothing and really helpful staff when I needed to return one item.

11 May 2026
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Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

Lovely products at an excellent price…

Lovely products at an excellent price that arrived promptly and fitted really well. Really good quality and fit

11 May 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Very pleased good quality

As usual ordering is very simple and clothes delivered swiftly. The jacket I ordered is really nice and good quality ideal for those slightly cooler days, bought for work as smart.

7 May 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 4 out of 5 stars

My delivery was brilliant

My delivery was on time and as expected. I have found the returns process a bit difficult as I am not that good technically. However I have now been able to arrange a collection.

Box2 help over the phone was excellent with regards to returns advice.

7 May 2026
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Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

quality, style and well made!

Small runs of age appropriate, good quality clothes. Excellent service always - have used Box 2 for over ten years, never disappointed by any purchase.

8 May 2026
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Reply from Box2 Fashion

We are so pleased to hear you have been enjoying our clothes for so many years. Long may this continue! Thank you for awarding us 5* ❤️

Rated 5 out of 5 stars

Order arrived promptly

Order arrived promptly. Returned one item as it was not suitable and refund received without delay.

30 April 2026
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Reply from Box2 Fashion

🤩 Thank you so much for awarding us a five-star rating!

Rated 5 out of 5 stars

Excellent quality

Excellent quality, good price point and straightforward ordering & delivery.

7 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

I always feel confident that the…

I always feel confident that the clothes I order will be good quality and fit well

7 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

I had a query regarding sizing of an…

I had a query regarding sizing of an item. Phoned the shop directly and was given advice in a friendly and helpful manner. Placed my order there and then. Item received within two days. Very well packaged.

30 April 2026
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Reply from Box2 Fashion

Thank you for your comments, happy to be of service!

Rated 5 out of 5 stars

Helpful response on the phone.

Helpful response on the phone.
Quick response
Good quality products

6 May 2026
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Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. ❤️

Rated 5 out of 5 stars

Dressed to impress

If I can be really honest it’s a real pleasure to buy from Box 2, I like to find clothes that I can put together to make a beautiful outfit. I bought white trousers and a navy top only to see a picture of a navy dress worn as a coat with the said white trousers and white top, so I had to order again a dress and top. I am going to celebrate our 60th Wedding Anniversary with several outings, so need several outfits. Thank you Box 2 I will make you proud.

6 May 2026
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Reply from Box2 Fashion

It sounds like you are going to look fabulous and Happy Anniversary from us all at Box2. Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

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