Ordered a product with next day working delivery (extra £10 cost). Nothing delivered over the next 2 working days and no update since original order confirmation. I have contacted via email and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stumbled upon this company whilst trying to find a UK based supplier of my first choice phone. Usually, I buy from well known names but they could not provide. Researched the reviews, which were very... See more
Item as described, new and in the original packaging. Delivery wasn't next day as I ordered after Christmas cutoff time, but I was very professionally and kindly sent an email saying because it had p... See more
Phone arrived with in 48h order on a weekend with a one hour time slot sent to me 5 hours before delivery so plenty of time to make sure I was home. Phone was packed well for courier when opened as de... See more
Company details
Written by the company
At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.
Contact info
Britannia House, Pier Road, TW14 0TW, Feltham, United Kingdom
- 0800 195 2641
- help@boxedtech.co.uk
- www.boxedtech.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An easy to order website and delivered…
An easy to order website and delivered as stated. I would definitely recommend ordering from them. Thankyou very much.
Rapid delivery at the expected time.
Phone ordered was the lowest priced…
Phone ordered was the lowest priced compared to other outlets, kept informed of the delivery date, phone was delivered within the specified date/time. Excellent service!! Thank you BoxedTech.
item came really quickly but headphones…
item came really quickly but headphones were damaged or not working, i emailed, saying i was pleased with the phone but the headphones not so much.... never received a acknowledgment let alone a reply or resolve the issue

Reply from BoxedTech.com
Delivered phone within two days
Delivered phone within two days. Delivery firm emailed with time of delivery which was exact time. Would recommend using Boxtech again.
Very happy with the phone I received
Good service,good prices and fast…
Good service,good prices and fast delivery. Recomend.
Superb company to deal with.
Brought a phone from them and was dispatched really quickly and emailed to say they had,got another email from DPD they had delivered my phone to which nothing had been put through my door or card saying they left it with neighbours or anything. DPD said they had and boxedtech quickly on the case with myself and DPD and after 2 days another phone was delivered to my door by DPD this time it was given to me by a driver.
This company went over and beyond to help me sort this mess out and done time and themselves proud, I would use again and highly recommend them.
You have done a good job
You have done a good job, keep it up and would like to come back in the future.
Sorry for any inconvenience. Thanks a lot. Kind regards
Perfect in every way!
I bought this phone for my daughter and was very pleased with this transaction and she was also very well leased with the phone. The order arrived on time as promised and the phone was as described on the website.
Wouldn’t hesitate to use this company again in the future.
Great service
Amazing company
Amazing company. I was sceptical but ordered with fingers crossed. I'm so glad I did. My phone arrived 2 days before it was supposed to come. Phone was brand new sealed box. I recommend you to try them
Great job
I am very happy with my purchase. It was arrived before I expected. Good job 👍
No problems
No problems. Everything went smoothly. Next day I had my parcel. I do recommend it.
Fast delivery of exactly what I wanted.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







