Brayleys Cars - Brayley Dacia Milton Keynes Reviews 

205
TrustScore 4.5 out of 5

4.5

17 Barnsdale Drive, MK4 4DD Westcroft, GB


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Rated 5 out of 5 stars

Overall Brayley Milton Keynes has given me excellent service and help over the last 3+ years from a new Dacia Duster bought to the servicing. I recently exchanged and bought a new Dacia Duster from... See more

Company replied

Rated 5 out of 5 stars

James was an Absolute pleasure to deal with. Extremely smooth process, from the enquiry made online to driving away in my new Dacia 8 days later. Big thanks to James and the team

Company replied

Rated 5 out of 5 stars

The staff very friendly and welcoming and patient. The motability agent was very helpful from the start. He explained the process and when I collected the car he explained new features on the car a... See more

Company replied

Rated 5 out of 5 stars

Exactly how a service should be. From the smooth booking process to the call from the service team confirming exactly what I needed, everything was handled professionally. Everyone greeted me with a... See more

Company replied


Company details

  1. Car dealer
  2. Vehicle repair shop
  3. Used Vehicle Parts Shop
  4. Used car dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • 17 Barnsdale Drive, MK4 4DD, Westcroft, United Kingdom

  • 01908 866200

4.5

Excellent

TrustScore 4.5 out of 5

205 reviews

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1-star

No recent history of asking for reviews

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Replied to 31% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(205)

3,133 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service - Thanks Joe

After so many years it was time to change our car for a much newer model. Joe was extremely polite and helpful in supporting in this change. Explained information thoroughly and was easily approachable when asking any questions face to face and via the telephone.

23 December 2022
Unprompted review
Brayleys Cars - Brayley Dacia Milton Keynes logo

Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for choosing to purchase from us. We're delighted to hear that your experience was positive and will be sure to convey your kind comments to Joe!

Rated 5 out of 5 stars

Joe was very helpful and informative

30 November 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your review, we are very pleased to hear of your positive experience with Joe. Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Came in and purchased a vehicle

Came in and purchased a vehicle, happy from start to finish, highly recommend this dealer

27 September 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much - we really appreciate your custom and look forward to seeing you in future.

Rated 5 out of 5 stars

Excellent product and customer service!

My wife and I were looking to replace her current car. We found Joe, friendly yet professional and test drove the Clio in both pure petrol and hybrid forms. As the new Clio is a large supermini, Joe also arranged a further test drive to ensure we could get the car in our garage and get out of it! Joe kindly arranged a further test drive of the Clio Hybrid and we were so delighted with the performance of the vehicle and the customer service provided by Joe that we have now placed an order with Brayleys Milton Keynes.

1 September 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for leaving such a great review. As you may be aware, Joe is a recent addition to our team so it's especially gratifying to receive such positive comments - we will be sure to convey them to him. And many thanks for choosing to purchase from us - we're sure that you'll love your new car!

Rated 5 out of 5 stars

A great place to buy a car

Joe was really great. Freindly, helpful, knowledgeable and enthusiastic. He made the process really easy.
Thank yiu

10 September 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for leaving such a great review. We're really pleased that your experience was positive and will convey your kind comments to Joe.

Rated 5 out of 5 stars

Brayleys Dacia Milton Keynes

Bought car from Danny, no hard sell of additional products, honest on delivery date and regular email updates. Happy to recommend , car as good as its says, no issues so far

Thanks

26 August 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for reviewing us - it's really appreciated by the team. We are delighted that you're pleased with your car and look forward to assisting with your motoring journey in the years ahead.

Rated 5 out of 5 stars

Joe and his colleague

Joe and his colleague were extremely helpful and friendly without being pushy. I love dealing with this garage, it’s great to have found one who I feel I can trust and hope to stay a loyal customer for years to come.

23 August 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your review. We're really pleased that your experience was positive and we look forward to seeing you in the years ahead.

Rated 5 out of 5 stars

Great customer service

Always have a great customer experience with this company unlike other main dealer companies. I drive eighteen miles to take my car here rather than the four to my nearest dealership. That should say it all, keep up the good work Brayleys Milton Keynes.

7 July 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for leaving us such a great review! We really appreciate your loyal custom and look forward to continuing to look after your motoring requirements.

Rated 5 out of 5 stars

Great service on time

Great service on time, helpful and friendly staff

1 July 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

We're delighted all went to plan - thank you very much for taking time to rate and review us

Rated 5 out of 5 stars

Excellent Service

Professional from start to finish; kept us up to date with the progression of the order and always at the end of the phone to answer questions.

27 June 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your kind review - we really appreciate you purchasing from us and look forward to seeing you in future.

Rated 5 out of 5 stars

Amazing experience

Amazing experience from start to finish. Big thanks again to Jordan! 5 stars

5 June 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

It's great to hear that all went well - thank you for leaving us such a great rating!

Rated 5 out of 5 stars

I came in recently for an appointment…

I came in recently for an appointment and the service was amazing, I can’t wait to go back and pick up my new car!

5 June 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

It's great to receive such positive feedback - thank you very much!

Rated 5 out of 5 stars

Excellent service and after sales…

Excellent service and after sales service. 5* plus!

4 June 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for leaving such a positive review. If there's anything else that we can help with, please let us know.

Rated 5 out of 5 stars

I knew I wanted a Dacia Jogger but it…

I knew I wanted a Dacia Jogger but it was only till I walked into the showroom and saw it with my own two eyes did I really know how in love I was with the car, it has everything I need and more. I would also like to thank the manager, who personally took me on a test drive to make sure I was like totally happy with the vehicle. He was very upbeat and his energy was amazing he seemed more excited than I was, so thank you once again Brayleys Renault you have once again blown me away with your service.

23 May 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hello Dale.
Thank you for your comprehensive feedback and 5 star review of your Dacia Jogger purchase from our Dacia dealer in Milton Keynes

Rated 5 out of 5 stars

Excellent garage

Excellent garage. Lovely friendly staff, always helpful and a pleasure to deal with. We had an update on our vehicle, took it in, had a courtesy car, they informed us later in day our car was ready and when we collected it found it had been fully valeted. Would recommend this garage.

20 May 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your loyal custom and for taking time to leave such a great review!

Rated 5 out of 5 stars

Very helpful and brought a new car!

I went in to see how much a new car would cost and Jack was very helpful and went through the details broke the costs down and I have ordered my 4th car. This branch of Brayleys are very helpful and have helped us through all our dealings from buying a new car to fixing our cars when we have had problems

14 May 2022
Unprompted review
Brayleys Cars - Brayley Dacia Milton Keynes logo

Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Hi Michaela, Thank you for the great review. it is always a pleasure to deal with you and the family. see you when you collect your new car

Rated 5 out of 5 stars

Excellent service with no pressure.

We came in for a finance review on our Duster being 3 years old. Kelly was very good in explaining our options and listened to our requirements for getting another vehicle. We were offered a test drive in a Stepway which was on our radar. On completion of the test drive, Kelly had printed out our finance options for the Stepway and a Duster. At no time did we feel pressured and we made our mind up to go with another Duster. We both felt we got excellent service from Kelly and look forward to getting our new vehicle in October.

2 May 2022
Unprompted review
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Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for leaving such a positive and comprehensive review. We're delighted to have retained your custom and look forward to the arrival of your new Dacia!

Rated 5 out of 5 stars

Jason waw friendly and professional…

Jason waw friendly and professional from start to finish. I feel like he listened to what we were looking for and sold us the right car for us.

7 April 2022
Unprompted review
Brayleys Cars - Brayley Dacia Milton Keynes logo

Reply from Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your 5-star rating and comments - all of our team aim for 100% customer satisfaction so it's great to hear such positive feedback. Enjoy your car!

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