Brayleys Cars - Brayley Honda Enfield Reviews 

510
TrustScore 4.5 out of 5

4.7

Great Cambridge Road 660, EN1 3WX Enfield, England, GB


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Rated 5 out of 5 stars

Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whol... See more

Rated 5 out of 5 stars

Shay was pleasent to deal with from start to finish. Always trying to help us with information, getting the best deal and helping us to make the tough decision of getting the right car for us. I recom... See more

Company replied

Rated 3 out of 5 stars

Things at Brayley seem to be slipping. It was difficult to get a pick up for the service and mot. When we brought the car and service agreement it was a main reason for the purchase as we are not loca... See more

Rated 5 out of 5 stars

We bought a used Honda Jazz from Brayley Honda Enfield and had a great experience. Shay looked after us throughout and was really attentive, answering all our questions without making us feel rushed.... See more

Company replied


Company details

  1. Car dealer
  2. Vehicle repair shop
  3. Used Vehicle Parts Shop
  4. Used car dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Great Cambridge Road 660, EN1 3WX, Enfield, England, United Kingdom

  • 0208 363 8000

4.7

Excellent

TrustScore 4.5 out of 5

510 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(510)

3,215 reviews in the last 12 months

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Rated 5 out of 5 stars

Service provided at Enfield Branch is…

Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whole experience of dealing with servicing, MOT or repairs much less stressful, than it usually is to many people.
Whenever I walk into the branch, I know she will sort things out for me without any fuss

24 August 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the time it…

I was very impressed with the time it took to service my car. Jennifer was very helpful keeping me informed of progress.

25 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Christopher, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Jenifer on reception was very helpful…

Jenifer on reception was very helpful and efficient both on checking my car in and when I collected it. A very plessant and friendly person.

24 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Barbara, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Great customer care

Great customer care; warm and friendly - but efficient too.

24 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Tim, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Shay was fantastic to deal with

Shay was pleasent to deal with from start to finish. Always trying to help us with information, getting the best deal and helping us to make the tough decision of getting the right car for us. I recommend everyone speak to Shay!

12 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Darren, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Same day service was great

21 August 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Maxwell, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Jess at Brayley honda Enfield has been…

Jess at Brayley honda Enfield has been amazing, she is a credit to the dealership, she has gone above and beyond the call of duty in the repair of my young niece Honda civic

21 August 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Philip, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Excellent service

Excellent service: booking was double checked, special notes were passed on to the mechanics, all was done on time.

19 August 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Excellent

Well, its mainly Jennifer over the past eleven years. When she answers the phone its so easy to find out pricing and availability of repair and servicing parts and slots. Rapid, ultra-professional response whether by phone or email. Then the service team is experienced and helpful, and the latest thing: they take a video of the chassis, wheels, pads, tyre-wear etc so you can have great confidence in what they've done and (in my case) see that part of the Honda that i've not seen since i bought it from Brayleys. Prices are maybe a tad higher than others, but a great team overall with a superstar forward in Jennifer. I'd been thinking it was time to switch garages as there are better prices to be found. Also looking at other brands for my next car. But then Jennifer. Now pretty certain my next car will also be a Jazz from Brayleys. Did I mention they also have great coffee and a couple workstations and are just up the road from decent shops to while away the time until you get that call from Jennifer, usually sooner than you expected. Keep up the great service all!

14 August 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Jennifer. We look forward to continuing to welcome you into the dealership for many more years.

Rated 3 out of 5 stars

Things at Brayley seem to be slipping

Things at Brayley seem to be slipping. It was difficult to get a pick up for the service and mot. When we brought the car and service agreement it was a main reason for the purchase as we are not local. I am my wife's carer so cant get away for to long to bring it to you. The car is normally valeted but wasn't this year for some reason. We will be renewing the car in the near future and am now favouring a make closer to home. Up until now you have been excellent so we will be sorry to look elsewhere.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is very good

17 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Annual service

Annual service done at |Enfield for Honda Jazz EU63NZA on 11th August. Jenifer on the front desk was efficiency personified!

11 August 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Michael, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Pleasant experience

Pleasant experience

13 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Bharti, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Brayley Honda Reception Desk I was given a warm welcome by Jess at…

I was given a warm welcome by Jess at the reception desk who attended to me promptly and politely.She took her time to explain to me the booking in procedure and my individual costs outside my servicing plan.She was most professional in her work and above all, very engaging and knowledgeable.

12 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Carol, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Jennifer on reception very polite…

Jennifer on reception very polite everything done quickly; Had to have rear wipper blade picked up following day and fitted . Excellent stuff!

11 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Alan, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Left my Jazz for service and mot today

Left my Jazz for service and mot today. As expected from previous times, excellent all round service. So quick and Jenifer at front desk very helpful and professional.

12 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi JK, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Excellent service from this branch in…

Excellent service from this branch in Enfield
Jenifer was very helpful and professional

The MOT was done to a high standard with no added extras while I waited
Would recommend them

11 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi James, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Jenn at front desk is a total star

11 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

The service was carried out for a…

The service was carried out for a convenient time for me, I opted to wait whilst service was done. Did not take long. The staff were very friendly and treat each customer as family.

10 August 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Sabiha, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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