Brayleys Cars - Brayley Honda Enfield Reviews 

531
•
TrustScore 4.5 out of 5

4.6

Great Cambridge Road 660, EN1 3WX Enfield, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whol... See more

Company replied

Rated 5 out of 5 stars

Easy to book and excellent follow up communication. Mechanics looked into a problem I reported and resolved it while completing service and MoT. Everything done on time, no hanging about waiting. Very... See more

Company replied

Rated 5 out of 5 stars

We bought a used Honda Jazz from Brayley Honda Enfield and had a great experience. Shay looked after us throughout and was really attentive, answering all our questions without making us feel rushed.... See more

Company replied

Rated 5 out of 5 stars

I arrived at 8am, seen by service reception staff straight away, booked in, loan car ready, away by 8.10. Receptionist also gave me details of extended warranty and service plan to peruse. Phone call... See more

Company replied


Company details

  1. Car dealer
  2. Used car dealer
  3. Used Vehicle Parts Shop
  4. Vehicle repair shop

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Great Cambridge Road 660, EN1 3WX, Enfield, England, United Kingdom

  • 0208 363 8000

4.6

Excellent

TrustScore 4.5 out of 5

531 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(531)

3,277 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The reception staff are so polite and…

The reception staff are so polite and helpful. It’s a joy when you arrive and dealt with by the staff. The technicians are also really good and knowledgeable.

16 February 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Mandy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Nothing is ever a problem at Brayleys…

Nothing is ever a problem at Brayleys in Enfield. Friendly, helpful, professional staff make buying a new car a great experience 👍

6 February 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Philip, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

very friendly and knowledgeable staff…

very friendly and knowledgeable staff especially Richard has been great thorough all the steps

9 February 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Erkan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

I’ve been using Brayleys / Glyn Hopkins…

I’ve been using Brayleys / Glyn Hopkins for many years and Lisa and John have alway made it a pleasurable experience

11 February 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Michael, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Very good service

Very good service, thank you

9 February 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Pete, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

I had such a brilliant experience at…

I had such a brilliant experience at Brayleys, myself and my husband came on the off chance we might see a car that we could afford, we were so pleasantly surprised by the range that was available and how knowledgeable and supported the staff were. Shae helped us throughout our visit and allow us to see lots of different vehicles which met our needs. We actually ended up being interested in a hybrid car which we had never considered before, but has completely changed the trajectory of our purchase. Shae ensured we were fully informed about all of the different vehicles. Honda has to offer and how these can fit into our lifestyle. Once we had found a car Shae insured it was delivered to the showroom and completely refurbished, it honestly feels like a completely brand-new car and we are so obsessed. I am so pleased with the service we have had and the subsequent check-in is to make sure we are happy with the car and everything is moving smoothly. I have recommended everyone to come and see Shae for their car shopping needs! A true professional with client care at the highest priority. Thank you so much for everything you’ve done for us. We are so grateful.

1 February 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Laura, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Jennifer always makes it a great visit

Jennifer always makes it a great visit, always friendly and helpful.

9 February 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Warren, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Professional customer care

Very professional and very knowledgeable Mr Shaye

4 February 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Anna, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Very nice and courteous people to deal…

Very nice and courteous people to deal with
People at the reception was very helpful and kind
Servicing was done quickly and I was informed promptly
All in all I am a very happy customer

30 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Ufuk, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Good experience w/Shay

Shay was very professional, welcoming and knowledgeable about the brand and products. Patient with us and answered all our questions as well as being available quickly through the whole process.

31 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Friendly greeting

The girl on reception was friendly helpful and knowledgeable. Nothing was too much trouble.

28 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

HI Mrs Wright, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Brayley listens …

Brayley listened to my request to get the service done as soon as practically possible given I live a long distance from the garage. Pre-appointment communication was good, on arrival met by pleasant and helpful Jenifer who explained everything before service commenced.

28 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Lynda, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful , kept you informed and updated with what was happening.

28 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Top notch service

Top notch service at this dealership, freindly staff and sorted out the service in no time

27 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Pascal, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Excellent support all the way through…

Excellent support all the way through from Alex at Enfield dealership.

22 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Elspeth, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Excellent reception and service

Excellent reception and service

22 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Jude, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Good experience

The car was serviced in a timely fashion, the reception staff was very friendly and welcoming.

20 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Great team of professionals

Great team. responsive, kind, attention to detail. they know what they are doing and do it with pleasure! I recommend this team!
Thank you guys and especially Pele!

22 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Stoycho, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

The lady at the receptionist was very…

The lady at the receptionist was very helpful and kind. Gave very nice advice from the start. Thank you.

20 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Mahmut, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

The reception staff were very helpful…

The reception staff were very helpful and friendly and the new service of a video commentary by a mechanic of the underside of your vehicle whilst jacked up on the ramp was very useful.

19 January 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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