The interaction with Brentham was smooth from start to finish. We knew what we wanted and were able to easily configure and order the chairs online. They immediately let me know what the estimated dat... See more
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Review summary
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What people talk about most
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Thrilled to find such a lovely company online. Andy was more than helpful. The table we ordered came within a week. (Our local suppliers quoted delivery after Xmas 🙇♀️) We live in the north ea... See more
Company replied
My second purchase of Ercol from Andy and his team. Once again the service was excellent throughout the process. Price was competitive. Andy and Jimmy were kind enough to unpack the table and take awa... See more
Company replied
A lovely shop in Ealing with knowledgable and helpful staff. We have bought a Spink and Edgar 3 seater sofa . Andy coped very well with my indecisiveness and even recommended a shop in Windsor where w... See more
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Company details
Written by the company
Brentham Furniture is a family-run furniture store based in Ealing, West London, with over 60 years of experience helping customers create beautiful and comfortable homes. We believe in combining quality furniture with personal, friendly service — something that has earned us a 5-star reputation with our customers. We carefully select collections from some of the UK’s most trusted names in furniture. For contemporary living and dining, our Gallery Direct ranges offer stylish tables, chairs, storage, mirrors and accessories. For handcrafted British upholstery, we are proud stockists of Tetrad, including the popular Warwick, Constable, Harris Tweed and Jacaranda collections. We also offer timeless designs from Ercol, famous for elegant wood and upholstery pieces, and the world-renowned comfort of Stressless recliners and sofas. For modern dining with an Italian touch, Connubia by Calligaris brings sustainable style and creativity. Alongside these, we also feature classic brands such as Parker Knoll, Old Charm, Bradley Furniture, Sherborne, Spink & Edgar, Celebrity, Bentley Designs, and more. Customers choose Brentham Furniture for our clear communication, expert advice, and reliable in-house delivery service. We’re pleased to offer free delivery across much of the UK and interest-free credit options, making it easier to find the right furniture for every home. Whether you visit our London showroom on Pitshanger Lane or shop with us online, we aim to make the process simple, enjoyable, and stress-free — helping you discover furniture that combines craftsmanship, comfort, and style.
Contact info
Pitshanger Lane 121-123, W5 1RH, London, United Kingdom
- 0203 282 7556
- sales@brenthamfurniture.co.uk
- www.brenthamfurniture.co.uk
5.0
Excellent
553 reviews
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Great family business
I was given a time slot for the delivery, which arrived on time. Dan the driver was a lovely helpful guy and I would be very happy to use Brentham Furniture again.
28 August 2026
Unprompted review
Reply from Brentham Furniture
Thank you for your lovely review and kind words about our family business.
We're really pleased that your delivery arrived on time and that you found the whole experience straightforward.
It's especially nice to hear your comments about Dan. We'll make sure he knows how much you appreciated his friendly and helpful service.
Thank you again for choosing Brentham Furniture. We'd be delighted to welcome you back whenever you need anything in the future.
Kind regards,
The Brentham Furniture Team
Professional & Helpful
Ordered a suite of Ercol bedroom furniture, some of which was available quickly, some of which had long lead times from the manufacturer.
As well as being a very good price, they were happy to split the order into seperate deliveries and were helpful arranging a convenient date.
What was also good was they answered their phones, always called back when promised and there wasn't a chatbot in sight. So much better dealing with a traditional family firm than the big chains.
27 August 2026
Unprompted review
Reply from Brentham Furniture
Thank you for such a thoughtful review, Jeremy.
We're delighted that you're pleased with your Ercol Salina bedroom furniture and the competitive price we were able to offer.
We know that waiting for furniture can be frustrating, particularly when different pieces have different lead times, so we're glad we could arrange separate deliveries to suit you.
Your comments about being able to speak to a real person and receiving calls back when promised are especially appreciated. As a family-run business, we believe that good old-fashioned customer service still matters, and it's lovely to hear that it made a difference.
Thank you again for choosing Brentham Furniture and for taking the time to share your experience. We hope you enjoy your new bedroom furniture for many years to come.
Kind regards,
The Brentham Furniture Team
Lovely furniture & friendly knowledgeable staff
Very friendly, helpful and knowledgeable staff. Some beautiful furniture - really pleased with the beautiful chair we bought - quick delivery too. Great to do business with a local, family owned business. Thanks to Dan & Jimmy for your help.
19 August 2026
Unprompted review
Reply from Brentham Furniture
Thank you so much for your lovely review.
We're delighted that you're so pleased with your new chair and that you found our team friendly, helpful and knowledgeable.
It's especially nice to hear your comments about Dan and Jimmy, and that we were able to arrange a quick delivery for you.
As a family-owned furniture business, we genuinely appreciate customers choosing to shop locally and support independent retailers like ourselves.
Thank you again for your kind words and for choosing Brentham Furniture. We hope you enjoy your beautiful new chair for many years to come.
Kind regards,
The Brentham Furniture Team
Brilliant from order to delivery
Very easy to order, great price and delivery was brilliant. Our Stressless sofa was unpacked and assembled.
Highly recommend Brenthams
18 August 2026
Unprompted review
Reply from Brentham Furniture
Thank you for your fantastic review, Chris.
We're delighted that you're so pleased with your new Stressless Stella sofa and matching ottoman, and that everything went smoothly from ordering through to delivery.
It's especially nice to hear that you appreciated our competitive pricing and that our delivery team took care of unpacking and assembling your new furniture. We always want our customers to be able to sit back and enjoy their purchase without any fuss.
Thank you again for choosing Brentham Furniture and for recommending us to others. We hope you enjoy many years of comfort with your new Stressless furniture.
Kind regards,
The Brentham Furniture Team
The service was excellent
The service was excellent. Easy to go through the purchase process and delivery was on time and efficient. Very friendly and a pleasure to deal with
1 August 2026
Unprompted review
Reply from Brentham Furniture
We're delighted that you're so pleased with the service you received when purchasing your Stressless Consul chair and footstool.
It's great to hear that you found the ordering process straightforward and that our delivery team arrived on time and made everything easy for you. Providing friendly, reliable service from start to finish is something we take great pride in.
We really appreciate your kind comments and your recommendation. Thank you again for choosing Brentham Furniture, and we hope you enjoy many years of comfort in your new Stressless chair.
Kind regards,
The Brentham Furniture Team
Buying through Brentham’s was great on…
Buying through Brentham’s was great on a number of fronts.
They offered a great range of fabric options for the dining chairs we chose, the price was competitive and the contact we had with the team was fab.
They were very attentive and helpful when organising delivery. And on the day so very friendly.
We’ll no doubt use Brentham Furniture again in the future.
7 August 2026
Unprompted review
Reply from Brentham Furniture
Dear Rosalind,
Thank you so much for your lovely review and for choosing Brentham Furniture.
We're delighted you're happy with your Ercol Heritage dining chairs. It's great to hear that you appreciated the choice of fabrics, our competitive pricing and the service you received from the team.
We're particularly pleased that everything went smoothly with your delivery. Your kind comments mean a great deal to us as a family business.
We hope you enjoy your new chairs for many years to come, and we'd be delighted to help you again in the future.
Kind regards,
The Brentham Furniture Team
Reply from Brentham Furniture
Thank you for your lovely review, Flo.
We're so pleased you were happy with the value of your new Gallery Direct Eton stools and that our delivery team made such a good impression. We'll be sure to pass on your kind comments.
Thank you again for choosing Brentham Furniture. We really appreciate your feedback and hope you enjoy your new stools!
Kind regards,
The Brentham Furniture Team
Exceptional buying experience!
The buying experience was exceptional from first contact through to delivery.
Andy made the process easy and painless. Very happy with the Fama furniture and the very competitive price.
6 August 2026
Unprompted review
Reply from Brentham Furniture
Thank you for such a lovely review, Elisabeth.
We're delighted that you're so pleased with your new Fama Kangou chair and footstool, and that the whole experience went smoothly from your initial enquiry through to delivery.
It's especially nice to hear your comments about Andy. He takes great pride in making the buying process as straightforward as possible, and he'll be delighted to know his help made such a difference.
We're also pleased that we could offer you a competitive price alongside the personal service you deserve.
Thank you again for choosing Brentham Furniture. We hope you enjoy many years of comfort in your new chair.
Kind regards,
The Brentham Furniture Team
Service was second to none
Service was second to none. Delighted with the table and delivery was on time and communication superb.
30 July 2026
Unprompted review
Reply from Brentham Furniture
Thank you for your excellent review, James.
We're delighted that you're so pleased with your new Ercol Siena breakfast table and that our service lived up to your expectations.
It's particularly pleasing to hear your comments about our communication and punctual delivery. We know how important it is for everything to go smoothly, and we're glad we could make that happen for you.
Thank you for choosing Brentham Furniture and for taking the time to share your experience. We hope you enjoy your new table for many years to come.
Kind regards,
The Brentham Furniture Team
We are returning customers
We are returning customers. Excellent choice of quality products. Easy ordering and great communication throughout. Very happy with our new chair.
30 July 2026
Unprompted review
Reply from Brentham Furniture
Thank you for your lovely review, Natalie.
It's always especially rewarding to hear from customers who choose to come back to us, and we're delighted you're so pleased with your new chair.
We're glad you found ordering straightforward and that our team kept you well informed throughout. Knowing that you continue to trust us with your furniture purr many years to come.
Kind regards,
The Brentham Furniture Teamchases really does mean a lot.
Once again great service from the team…
Once again great service from the team at Brentham Furniture. Great communication all the way up to delivery. Stressless dining table and chairs looking great in our dining room
30 July 2026
Unprompted review
Reply from Brentham Furniture
Thank you for another lovely review, Paul.
It's always a pleasure to hear from returning customers, and we're delighted that your new Stressless Bordeaux dining table and Laurel chairs are looking so good in your dining room.
We're also pleased that our team kept you well informed throughout the order and delivery process. Providing that personal service is something we take great pride in.
Thank you again for your continued support and for choosing Brentham Furniture. We hope you enjoy many happy years around your new dining table!
Kind regards,
The Brentham Furniture Team
The perfect customer experience
The perfect customer experience. Kind, courteous, considerate, knowledgeable, helpful! Andy is a gentleman and his service is exemplary. We have bought two sofas from Brentham now , and here’s to a third!
28 July 2026
Unprompted review
Reply from Brentham Furniture
Thank you for such a wonderful review, David.
It's particularly rewarding to hear such lovely comments from a returning customer. We're delighted that you've been so pleased with both your sofas and the service you've received from Andy.
Your description of Andy as a gentleman will mean a great deal to him, and we'll certainly pass on your kind words.
Thank you for continuing to put your trust in Brentham Furniture. We really appreciate your loyalty, and we'll be more than happy to help when you're ready for sofa number three!
Kind regards,
The Brentham Furniture Team
Traditional service excellence
Having struggled with the service offering of the big furniture outlets, I stumbled across Brentham where I was welcomed by traditional service excellence and sincerity packed with best in class pricing and delivery.
25 July 2026
Unprompted review
Reply from Brentham Furniture
Thank you for such a lovely review, Stewart.
We're delighted that you found the personal service you were looking for at Brentham. As a family business established in 1946, we still believe in taking the time to look after our customers properly, so your comments about traditional service and sincerity mean a great deal to us.
It's also wonderful to hear that we could offer you excellent value on your new Parker Knoll Hudson furniture, alongside a delivery service that met your expectations.
Thank you for putting your trust in Brentham Furniture and for sharing your experience. We hope you enjoy your new furniture for many years to come.
Kind regards,
The Brentham Furniture Team
Fabulous service from ordering a bed …
Fabulous service from ordering a bed to delivery. Cheaper than other products, full of information. Easy ordering and kept in touch via phone on the delivery day. Would 100% recommend and use again.
3 July 2026
Unprompted review
Reply from Brentham Furniture
Thank you for your fantastic review, Emma.
We're so pleased to hear that you had such a positive experience with us, from placing your order through to delivery of your new Ercol Teramo king-size bed.
It's great to know you found our pricing competitive and the ordering process straightforward. We're particularly pleased that our team kept you well informed on delivery day, as we know how important good communication is.
Thank you for choosing Brentham Furniture and for your lovely recommendation. We hope you enjoy your beautiful new bed for many years to come and look forward to helping you again in the future.
Kind regards,
The Brentham Furniture Team
Great Family Company
A great experience from Brentham Furniture. I dealt with Andy who was helpful from start to finish. My purchase was made over the phone and he explained everything in detail as to what to expect, with regards waiting times, delivery etc. We received our Stressless Fiona Settee today and once again everything went to plan and as arranged by Andy. It is lovely. I would not hesitate to order from this company again. A first class service. Thank you Andy.
23 July 2026
Unprompted review
Reply from Brentham Furniture
Thank you so much for your wonderful review, Mrs Chalmers.
We're delighted that you're so pleased with your new Stressless Fiona sofa and that everything went exactly as planned.
It's particularly nice to hear that Andy made the whole process straightforward, especially with your order being placed over the phone. Keeping our customers informed and making sure they know what to expect is something we take great pride in.
As a family business, your comments mean a great deal to us, and we'll make sure Andy sees your lovely feedback.
Thank you again for choosing Brentham Furniture. We hope you enjoy your beautiful new settee for many years to come and would be delighted to welcome you back.
Kind regards,
The Brentham Furniture Team
Excellent service from start to finish
Excellent service from start to finish. Great communication. Beautiful piece of furniture in perfect condition, delivered carefully. Highly recommended.
16 July 2026
Unprompted review
Reply from Brentham Furniture
Thank you for your wonderful review, Pip.
We're delighted to hear how pleased you are with your new Parker Knoll York recliner chair and that everything went smoothly from ordering through to delivery.
It's especially nice to know that our communication and the care taken with your delivery made such a positive impression. We always want our customers to feel confident they're in good hands.
Thank you again for choosing Brentham Furniture and for your kind recommendation. We hope you enjoy many years of comfort in your new chair.
Kind regards,
The Brentham Furniture Team
Excellent product
Excellent product, good advice in the shop, having listened to our requirements. Excellent service on delivery.
18 July 2026
Unprompted review
Reply from Brentham Furniture
Thank you both for your lovely review.
We're delighted to hear that you were so pleased with your visit to our showroom and the service you received throughout.
Taking the time to listen to our customers and help them find the right furniture is something we really value, so it's particularly rewarding to hear your comments. We're also pleased that the delivery service lived up to your expectations.
Thank you again for choosing Brentham Furniture. We really appreciate your recommendation and hope you enjoy your new furniture for many years to come.
Kind regards,
The Brentham Furniture Team
Very good to deal with
Very good to deal with. Courteous, old fashioned (in a good way) service.
16 June 2026
Unprompted review
Reply from Brentham Furniture
Thank you for your lovely review, Mr Brown.
We particularly appreciate your comment about our old-fashioned service, in the best possible sense! As a family furniture business established in 1946, treating customers with courtesy and providing a personal, attentive service has always been important to us.
It's wonderful to know that this still makes a difference. Thank you for choosing Brentham Furniture and for sharing your experience.
Kind regards,
The Brentham Furniture Team
From the moment I enquired to the point…
From the moment I enquired to the point of delivery I have been nothing but amazed by the level of detail, service, and care provided by Andy and his team. It was incredibly reassuring. Very excited to have received my sofa a good three months before anyone else could have delivered. I am very grateful and look forward to shopping again with Brentham.
11 July 2026
Unprompted review
Reply from Brentham Furniture
Thank you for such a wonderful review.
We're so pleased to hear that Andy and the team made the whole experience reassuring and enjoyable, from your first enquiry right through to delivery.
It's particularly lovely to know we were able to get your new sofa to you three months earlier than you expected. We know how exciting it is to finally have your new furniture in place!
Thank you for putting your trust in Brentham Furniture. We really appreciate your kind words and would be delighted to welcome you back in the future.
Kind regards,
The Brentham Furniture Team
The professional approach by Andy from…
The professional approach by Andy from start to finish was fantastic.
Delivery service by Andy and Jimmy was outstanding.
The team of Andy and Jimmy was excellent and they worked as a team.
They took pride in what they do.
They were very polite and respectful.
27 June 2026
Unprompted review
Reply from Brentham Furniture
Thank you for your fantastic review, Ian.
We're delighted to hear that Andy and Jimmy made such a positive impression. It's especially pleasing to know that their professionalism, teamwork and care throughout the delivery stood out to you.
Both take great pride in providing a personal service, and we'll make sure your lovely comments are passed on to them.
Thank you for choosing Brentham Furniture and for taking the time to share your experience. We really appreciate it.
Kind regards,
The Brentham Furniture Team
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