BREO BOX Reviews 

152
•
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was a subscriber when they first started-initially some decent finds, but as time went on they got greedy and lazy- items were repeated-cheap items. When I inquired I was told they were”popular “, a... See more

Rated 5 out of 5 stars

Absolutely one of the best anniversary gifts I gave my husband. He looks forward every season to get his box. There’s a variety of useful gadgets in each box. The Summer 2024 Breobox actually helped... See more

Rated 4 out of 5 stars

I love new technology & gadgets which is why I was intrigued by BREO BOX. I’ve received some interesting items, and the element of surprise is always fun. Unfortunately, occasionally an item is a di... See more

Rated 4 out of 5 stars

The boxes are fun surprises. Only a few are items I keep the rest are great gifts! My packaging has been varied from over the top excellent to box broken not sure if anything is missing. Customer... See more

Company details

  1. Gift shop
  2. Hobby shop

Written by the company

BREO BOX is a curated quarterly box full of the latest tech, home goods and lifestyle products. Delivered 4x a year, you'll receive a custom made hand-packed box with the coolest stuff you never knew you needed. Perfect for everyone and the best gift you can give that person you love...or yourself!


Contact info

3.4

Average

TrustScore 3.5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(152)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The box is fun

The box is fun, getting things that are cool, but I may not have bought them for myself. I like it it a lot. My first box was the welcome box, and I have to say I love the soap dispenser!

30 July 2021
Unprompted review
Rated 5 out of 5 stars

Best Tech subscription box out there.

This is by far one of the best subscription boxes I have payed for. I am a tech guy and they sure deliver on that. It might seem pricey but its worth every penny. every three months you get excited for what new items you are going to receive. I recommend this subscription box to any one who doesn't mind the price is into tech. The customer service is also great as well.

29 July 2021
Unprompted review
Rated 5 out of 5 stars

Not your Average Subscription Box!

I used to do the normal boring monthly boxes and I just got tired of what I was getting. I have more ties and socks than I know what to do with! With Breo Box I get totally unexpected items that if I cannot use, I know someone who can! It is my only present to myself I give 4 times a year. The boxes are fun to open and even the boxes themselves are such good quality that I use them for storage. Great gift idea for anyone too!

28 July 2021
Unprompted review
Rated 5 out of 5 stars

What are you waiting for?!?

If all my subscription services could be like my Breo Box—OMG! They packed the summer box so full that it didn’t close properly! I considered gifting some of my items…that is until I received my box and decided I wanted to keep everything! This is one of my more pricier subscriptions but SO DAMN WORTH IT. Keep them coming BREO!

27 July 2021
Unprompted review
Rated 5 out of 5 stars

Each box is a treasure trove ...

Each box is a treasure trove of new and creative products that make some aspect of your life easier or better. As an adult there are few surprise gifts, and this is one, even if it's a gift that you give yourself! Enjoy!

27 July 2021
Unprompted review
Rated 5 out of 5 stars

Love!

I will try any subscription once. I didn't think this one would get my interest and I was pleasantly surprised to find that I loved all the goodies!

27 July 2021
Unprompted review
Rated 5 out of 5 stars

If you ever think “Mmm should I buy…

If you ever think “Mmm should I buy this?” The answer is “Yes!” Every three months you get a box full of surprises and if you organize yourself you have every birthday, holiday, mothers and fathers day solved!

27 July 2021
Unprompted review
Rated 1 out of 5 stars

What a disappointment!

I ordered the winter 2020 box with a discount code and checked out as a guest. The box was a disappointment but I thought I was done. Then I got an email saying my spring box was being shipped and my credit card was charged ($169, I think). I immediately emailed to cancel but it was too late for the spring box. I just received it and what a disappointment it is! I wouldn’t pay $50 for the whole lot - a “smart“ jump rope, hand warmer, lunchbox, book, travel bidet, grater, and a card game. The only item I will use is the hand warmer, which would have been much more appropriate in a winter or even fall box.

14 March 2021
Unprompted review
BREO BOX logo

Reply from BREO BOX

Hi Cindy!

Thank you for the feedback :)

With the broad scope of our products - tech, gadgets, kitchen/home goods, and lifestyle products, we know that each box won't be 100% appeasing to every subscriber, but hopefully you love at least a few items, and can gift the others.

That being said, we'll definitely take this criticism and do our best to curate the boxes you (our subscribers) want!

Yes, regarding subscriptions, you do have to cancel before renewals, but other than that, you can cancel or skip a box at any time

We'd love if you gave us another chance to make it up to you in terms of the box quality, and if so, would appreciate if you reconsider your score, as this greatly affects our business, but completely understand if that not something you're interested in.

Either way, feel free to reach out to our care team, support@breobox.com and they'll assist you in any way they can

Rated 2 out of 5 stars

They will take the money out without a…

They will take the money out without a reminder email that you are renewing! I have had many different subscription boxes and all will send a reminder email before renewal especially quarterly boxes. The most expensive box doesn't do that is unacceptable. Most of the items I received in the winter box were nice, the headphones are great. However the first sneak peek for the spring box I have no interest in and don't want.

22 February 2021
Unprompted review
Rated 2 out of 5 stars

2020-21 Winter Box: Meh

The Breo Box winter 2020-21 box is filled with unremarkable and downright cheap items. Starting with the most expensive item, the LSTN "The Palladium" wireless earbuds. While they sound pretty good when listening to music, the mic for using them on phone calls is terrible. The people I was talking to said it sounded like I was speaking to them from under a blanket. Also, the shape and fit of the buds could use some work. Walking around my house, the buds would fall out after about 50 steps. I've yet to take them outdoors for fear that they'll fall out on the ground or into a storm drain. Also, Breo is a little deceptive when saying on their site that the buds cost $129 when on the LSTN website they're only $99. Next is the UV sanitizer, the Lume wand. Since I'm not a scientist, I can't speak to its effectiveness, I can only speak to ease-of-use. The small surface area the Lume covers and the 10 second per area requirement limits the utility of the wand to small items like keys and phones. Doing anything larger would take an inordinate amount of time. At least Lume exists as a company. The next two items come from companies that don't exist or, at least, don't have websites. The Sohp touchless soap dispenser and the Casalink smart WiFi plugs. I went looking for the websites because, unlike the other reviewers, my soap dispenser delivered too much soap! I couldn't find any company on the web called, "Sohp". I was trying to figure out how to moderate the amount that poured out of it. It's too much! It delivers a very large glob of soap. So much that people generally pull their hand away before it's done pouring. You end up with a minor mess and a lot of wasted soap (the soap that comes in the box is just expensive liquid soap, nothing special). Also, Casalink doesn't exist. When trying to set up the outlets on a generic app, they don't connect to my Pixel phone. I went to look for the website to try and troubleshoot. There's nothing on the box that indicates how to contact the company. Also, I couldn't find a "Casalink" company on the internet. Without WiFi connection they're basically unusable. Two product fails. The last item in the box actually sounded pretty cool - except that it only works with paper cups. Like many people, I've stopped using paper cups for coffee. I use a Yeti tumbler because of the environmental impact and the effectiveness of the tumbler in keeping drinks hot (or cold). I was hoping that the cookie would go *in* the mug to heat the coffee not the mug. Nope. It's a coffee trivet. You set your coffee on it and it warms the outside of the cup, helping warm the coffee inside (they say it will work with ceramic mugs but that seems unlikely). I guess in this time of COVID and few coffee shops allowing you to use your personal mug, it's handy. Hopefully, that won't be for much longer. In a nutshell, the winter Breo box is pretty underwhelming. Save your money, get a pair of Skull Candy or Anker wireless earbuds, a Yeti tumbler, and a Method hand soap dispenser. If you're a real germaphobe you can get the Lume product off their website.

12 January 2021
Unprompted review
Rated 5 out of 5 stars

Responsive Customer Service

First time customer, I paid $325 sept 8th 2020 for 2 boxes (Fall & Winter). The money went through and was taken out of my personal bank account. Today I got an email that said: "Goodbyes are never easy. At this time, per your request, your subscription has been canceled. Thank you so much for having been part of the BREO BOX family and we hope to see you again soon!"

I never authorized to cancel my order, and my account was never credited back with the money I paid! If I ever get my money back, I will update this review.
*update: I have reached out to BREO box customer service. They stated that the emails were sent by mistake and that I would receive my order. I have just received the Fall box 📦. Waiting on the winter box. So far so good. Thanks for the good customer service.

25 September 2020
Unprompted review
BREO BOX logo

Reply from BREO BOX

Hi Mina, please contact our customer support, they’ll absolutely take care of any concerns you have (support@breobox.com). I can assure you, if you’ve paid for a box, you will definitely be getting it. It’s possible the email was triggered by mistake and may have not been intended to be sent. I truly hope that you’ll not only update you’re review, but that we’ll have earned 5 star rating once you receive your box, as we pride ourselves on having the BEST customer service in the subscription world, alongside an amazing box.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look