BREO BOX Reviews 

152
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I was a subscriber when they first started-initially some decent finds, but as time went on they got greedy and lazy- items were repeated-cheap items. When I inquired I was told they were”popular “, a... See more

Rated 5 out of 5 stars

Absolutely one of the best anniversary gifts I gave my husband. He looks forward every season to get his box. There’s a variety of useful gadgets in each box. The Summer 2024 Breobox actually helped... See more

Rated 4 out of 5 stars

I love new technology & gadgets which is why I was intrigued by BREO BOX. I’ve received some interesting items, and the element of surprise is always fun. Unfortunately, occasionally an item is a di... See more

Rated 4 out of 5 stars

The boxes are fun surprises. Only a few are items I keep the rest are great gifts! My packaging has been varied from over the top excellent to box broken not sure if anything is missing. Customer... See more

Company details

  1. Gift shop
  2. Hobby shop

Written by the company

BREO BOX is a curated quarterly box full of the latest tech, home goods and lifestyle products. Delivered 4x a year, you'll receive a custom made hand-packed box with the coolest stuff you never knew you needed. Perfect for everyone and the best gift you can give that person you love...or yourself!


Contact info

3.4

Average

TrustScore 3.5 out of 5

152 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(152)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't buy i ordered in June 10,2020 an…

Don't buy i ordered in June 10,2020 an today is aug 12,2020 an never received anything took my money . I have emailed to nothing but excuses on why they haven't shipped it I'm warning you don't it's a fraud company. An now bank can't do anything because it has been to long . So I gave away 158.00 pretty much.yes I know it stated that it would deliver in July. An it's now 2nd week of Aug so your company isn't a good one at all . I've received 4 different emails an everyone gives a later date then the first 5,8,11th so when will it ship tell me that

12 August 2020
Unprompted review
BREO BOX logo

Reply from BREO BOX

Hi! Thank you so much for your feedback, good or bad, it helps us improve ourselves or our subscriber communication. Your order was part of our "Summer Wave 2", which was stated on the site when you purchased, and while we hoped to get them out by late July (which was indicated to us), some of the products that we need were delayed in shipping. That being said, all Summer Wave 2 boxes actually went out today! We hope you'll reconsider your review <3

Rated 1 out of 5 stars

Such a Disappointment... Breo Box

Just received a Breo Box as a birthday present and was pretty disappointed in the products. Although the items sounded cool, the quality of the products was very cheap. The first item was the Ace of Spade LED portable projector. The light is incredibly dim and the room needed to be almost completely dark to see clearly. The projector also has to be 5-6 feet from the screen or wall. That meant I was either sitting next to or behind the projector to use it.
The second disappointment was the Veho TA-8 phone cradle and wireless charger. It came with 2 mounting options. A suction cup for the windshield or an air vent clip. The suction cup mount lasts about a day before your phone comes crashing down while you’re driving. The vent clip is loose and the phone swings from side to side when you make a turn. Also, it’s not comfortable having the power cable hanging from the charger to the center console of the car where the plug goes.
When you read about breo box, all they talk about is the cool “tech” items they distribute. So I was more than a little bummed out when the last 3 items had nothing to do with tech. The last four items were a picnic blanket, a Mute nose applicator to help with snoring ( I don’t have a snoring problem) , one Approach Apparel exercise band, and a letter explaining that the massage stick I was supposed to get was sold out and I’d be receiving it in 2-3 weeks. What the hell Breo Box? I’m sure the items are useful to some people but not me. Hopefully, the quality of these items is better than the projector and the phone cradle.
If you have a choice between a $150 Breo Box and getting something else you’ve wanted for a half the price, I’d go with something else. I feel like I have to apologize to the friends who bought the Breo Box for me for spending so much and getting so little.

25 June 2020
Unprompted review
BREO BOX logo

Reply from BREO BOX

Hi Matthew! Thank you so much for your feedback, will definitely be taken into consideration. I'm can see from your point of view some of the frustrations, let me address the best I can :)

BREO BOX is definitely tech orientated, but not exclusive - our mantra is the coolest stuff you never knew you needed, and items may fall into tech/gadgets/lifestyle/home goods/fitness or other categories - it's products we find really cool and useful in enhancing your lifestyle.

Regarding the projector, please keep in mind, it can't be compared to projectors that costs hundreds or even thousands of dollars. This is alongside 5-8 other products for a total cost of $159. It's meant to be a low powered projector, able to fueled by a power bank, if desired, to be portable and fun.

Relating to the VEHO TA-8, we've had awesome feedback on this product and great personal experience, so it's possible the positioning of the suction cup could be an issue. One thing to check is you pull off the plastic cover on the suction cup. From our testing, it's very strong. The vent clip opens like a clamp, so it should grip strongly onto your vent fins and the ball on the back should be tightened all the way. For further technical support, email support@breobox.com or contact VEHO customer service.

Lastly, regarding the rykr roll, unfortunately there was a logistical mishap outside of our control and rather than making subscribers wait for the entire box, we opted to send excluding the 1 product and ship that separately (all have been sent out for what it's worth).

I'm really sorry about you first experience with BREO BOX - we know with the generality of our products, not ever product will love each product, hopefully some products can be great gifts for friends or loved ones.

If you have any other specific questions, please reach out to support@breobox.com. We would love if you consider editing your review, if you feel we deserve it <3

Best,
BREO BOX

Rated 3 out of 5 stars

I wanted to like Breo so badly but was…

I wanted to like Breo so badly but was informed the week after my purchase that they oversold their spring box. The two options were to do nothing and simply get the summer box when it came out or to get a refund now and automatically be recharged when the summer box was ready. This was going to be a birthday gift so summer is not an option. I’m disappointed because I went back and forth quite a bit over the $189 price tag but the reviews were great. I responded to the email that I wanted a refund and got an auto response that may take 2-3 days to get a response, which is also unfortunate as I need that money to purchase a different present for my dad. Though no fault of Breo this is the second time I’ve been burned by trying an expensive subscription and I’ll just keep it local in the future.

I also didn’t really get the sense that they felt all that bad, the email really made me feel like I should be ok with this because they’re a small company and so busy and honestly I should expect things like this to happen. I don’t feel like their email was an attempt “to make it right” by the customer.

21 April 2020
Unprompted review
BREO BOX logo

Reply from BREO BOX

Hi Kimi!

First off, again, we have to apologize -- please understand, that we over sold due to a clerical error and really wish it wouldn't have happened. The options offered were to keep the order for the upcoming Summer 2020 edition or refund your money and cancel your order, which is really the best we can offer. Our customer service team is working through these requests, but as you can imagine, you weren't the only one impacted, so it will definitely take a few days to get this completely resolved.

Unfortunately, through written communication, it's tough to express emotion, but of course, we're truly sorry about this issue. We don't expect you to just be "ok" with it, we want to make sure each of our subscribers is happy, so that's why we offered to push that order to our next box, or process a refund & cancellation. We hope you'll reconsider and edit your review, as these mean a lot to us and we never want to be misrepresented to future customers, but totally understand if you still feel this way after our reply. If there are any specific questions we can answer, please email support@breobox.com

Thanks!
-BREO BOX

Rated 5 out of 5 stars

The best customer service ever and the…

The best customer service ever and the products are fantastic and you can't possibly buy the products individually for what the box costs its a total bargain. but I happen to love the boxes them selves they are reusable and wooden and make great storage and craft boxes truly one of my favorite subscription boxes can't live without it!

17 July 2019
Unprompted review
Rated 5 out of 5 stars

I love Breo Box

I love Breo Box! The items in every box are unique, fun, and useful. This is the one box my husband doesn't mind me getting because he can steal some things from it. haha Well worth the price! I always get more value than what I paid. And I absolutely love the wooden boxes it gets delivered in because I can re-use them for storage around my home or for gifts. Customer service is also fantastic. They are quick to respond and make sure to take care of any and all concerns. Highly recommend Breo Box!!!

23 June 2019
Unprompted review
Rated 5 out of 5 stars

Yo my box

Yo. I just wanted to be honest, this company has been nothing but great with Its products and has exceptional customer service. You guys rock and I appreciate my box every season :)

23 June 2019
Unprompted review
Rated 5 out of 5 stars

Unique and Fun

I love the products sent to me quarterly and I put the wood boxes to great use. I like this subscription so much that I renewed my annual subscription! A+++++ Customer Service!

11 June 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service - Thanks Aleks!

Aside from being more than satisfied with the Breo Box as a product, customer service is also top of the line! I had an ordering/
billing issue recently and assumed it would be a complete nightmare trying to get everything squared away.

With the assistance of Aleks, problem was solved in a couple of emails. In fact, he went above and beyond the make sure my accidental orders were immediately cancelled and refunded within 48 hours. He is so kind, prompt and a diligent communicator. Outstanding service! Thank you.

11 June 2019
Unprompted review
Rated 5 out of 5 stars

Breo Box is the reason I subscribe to subscription boxes!

I have been a subscriber since the second box. While I have not loved every item, I have found a discovery in every box. The items that were not for me have always made a great gift for friends and family. The customer service is responsive to any questions or issues. I subscribe to several subscription boxes and this is definitely one of my favorites. Would not hesitate to recommend.

2 March 2019
Unprompted review
Rated 4 out of 5 stars

Great products, too many boxes

Though sometimes not to my use or desire, I love the quality and uniqueness of the products. My house is getting a bit overloaded with wooden boxes so I hope the presentation delivery can change up occasionally to a different, but still reusable packaging.

2 March 2019
Unprompted review
Rated 3 out of 5 stars

Honestly

Honestly, when I joined the subscription I thought the item shipped would be of a higher caliber then those I've received so far. At least that was my impression from doing research. I'm keeping the subscription with the hope that they will get better. Thank you for the opportunity to provide this input. I look forward to being pleasantly surprised in the future.

2 March 2019
Unprompted review
Rated 5 out of 5 stars

I love BREO

I love BREO! They offer new and innovative products that I would not think of buying on my own. There is always things for me and for my husband on each box, so is very gender balanced. Also, BREO caters to a wide age range ; it can be a hit in a household with teenagers but it is greatly appreciated by parents and grandparents as well! I just would like if they release spoilers earlier. It will be a deciding factor when considering buying multiple boxes.

30 November 2018
Unprompted review
Rated 5 out of 5 stars

best subscription box experience EVER

I followed reviews of Breo since inception. I couldn’t believe the quality, it almost seemed too good to be true. Each box had at least two/three items I knew I’d put to use immediately which more than made up the cost of the entire box. I took the gamble and 4 boxes later, I have not been disappointed. The rest of the items have made unique, quality gifts.

30 November 2018
Unprompted review

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