Brethertons LLP Solicitors Reviews 

280
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team and individual staff members are exceptionally helpful, warm, and professional, taking the time to explain complex legal proceedings clearly and patiently. People consistently appreciate the swift communication, reassuring guidance, and dependable support provided throughout various sensitive estate and family matters. Many individuals note the efficient handling of wills and property transactions, making a stressful process remarkably smooth and reassuring. Some reviewers were not happy with occasional communication delays when waiting for a response to initial quotes, alongside unexpected billing disputes.

What people talk about most

Service

Clients share positive opinions on service, frequently describing the staff as courteous, highly... See more

Staff

Customers consistently note positive experiences with staff, frequently expressing deep satisfaction and... See more

Customer service

Consumers find customer service to be positive, highlighting that agents go above and beyond with prompt,... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive immediate replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I approached Brethertons for help rewriting my will and preparing a LPA. My estat is not complicated but there were issues with the LPA tht I found confusing. Amber Morris dealt with my case, She was... See more

Rated 5 out of 5 stars

Amber Morris dealt with our Lasting Powers of Attorney. She was extremely helpful and professional and explained a very complicated system in words we could understand without patronizing us in any... See more

Rated 5 out of 5 stars

I recommend Brethertons Solicitors as this is the second time I have used them myself. Always very professional and willing to go beyond their call of Duty. They were ready to take on all family... See more

Rated 5 out of 5 stars

Hats off to Lindsay Gutteridge in understanding our wishes in what turned out to be a re-write of our old wills. She professionally guided us through some of the more intricate processes. Not at all i... See more


Company details

  1. Lawyer

Written by the company

Brethertons Solicitors is a full service law firm with offices in Banbury, Rugby, Bicester & London. Contact us today to see how we can help 01295 270999


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

280 reviews

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1-star

No recent history of asking for reviews

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Replied to 71% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(280)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful

Awful. Charge 780£ to just send a letter

16 November 2025
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

We have been unable to confirm you as a client of this firm. Please do contact us on info@brethertons.co.uk with your matter reference number and details of your concerns and we will take the opportunity to consider the full background and respond to you directly.

Rated 5 out of 5 stars

At a very difficult time of Bereavement.

At a very difficult time of bereavement, I found the help and advice of Amber Morris at Brothertons was invaluable. She always explained everything thoroughly, and was swift to reassure when complicated issues surfaced.
I’d have no hesitation in seeking her out for future advice, and would also heartily recommend her to others.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

I recommend Brethertons Solicitors for your Estate Administration

I recommend Brethertons Solicitors as this is the second time I have used them myself.
Always very professional and willing to go beyond their call of Duty.
They were ready to take on all family concerns and explain proceedings to both sides on administration.
Delt with the account with no judgement but listened and explained like professionals.
They even offered help in areas which they didn't cover themselves and referred me to companies related to the issues.
To Sarah Horton and her team, I say thank you

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Updating our Wills

Hats off to Lindsay Gutteridge in understanding our wishes in what turned out to be a re-write of our old wills. She professionally guided us through some of the more intricate processes. Not at all intimidating or stuffy and we're happy to say we received an excellent, friendly service throughout. Thanks too, for the warm welcome from the lovely receptionists.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Amber Brethertons

Amber and colleagues efficient knowledgable speedy and professional with probate support

Very satisfied with the service received

5 September 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Amber.

Rated 5 out of 5 stars

Probate Work - Laura Stuart

Laura Stuart did a brilliant probate job from start to finish. Being a (retired) solicitor myself I know what it takes to keep a client happy. Laura was spot on all the way through this transaction and I would not hesitate to recommend her.

20 October 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Laura.

Rated 5 out of 5 stars

Absolutely amazing team of people

Katie Nightingale has been amazing from the very start keeping me updated and being supportive you are so valuable to your team and I am especially grateful for your kindness through the toughest time in my life.
Amelia, my solicitor has been fantastic at keeping me informed and responding to me and others. Everyone has listened to me and explained everything I needed to know to ensure I fully understood.
My barrister on the day of court was absolutely amazing as well.
I really am so so grateful for the help and support me and my children will never forget. I hope I do not need you again but should I, I will absolutely call.

Thanks again

Ellyse

10 October 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Katie and Amelia.

Rated 5 out of 5 stars

As estate administrator

As estate administrator, I approached Bretherton’s to deal with the sale of my mother’s property because they dealt with her original purchase and I liked the idea of continuity.
It turned into a lengthy and at times complex conveyancing process but throughout it all I felt fully supported by everyone who I dealt with, but a big shout out and thanks to Daniel Cridge who did a lot of the heavy lifting !
I would highly recommend them who needs legal expertise.

17 October 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Daniel.

Rated 5 out of 5 stars

Positive and Empathetic Probate Experience.

My experience with Brethertons LLP Solicitors was very positive, particularly thanks to Amber Morris. Right from the start, we received a welcoming and professional approach. Amber guided not only me, but also my father and my sister, through the probate journey with empathy, efficiency and clarity. We were kept well-informed throughout the entire process and her thoughtful guidance and patient support truly made a difficult time much more manageable for our whole family.

3 October 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Amber.

Rated 5 out of 5 stars

Mark

Mark - Rugby
I recently had to change my will at Brethertons Solicitors. My dealings were with Amber Morris. She was friendly and efficient at all times. I would recommend them any time to anyone needing a Solicitor.

1 October 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Amber.

Rated 5 out of 5 stars

Update of Will

Many thanks to Amber Morris at Brethertons in Rugby for managing the update of my Will. All handled professionally and with a friendly, respectful manner. Would not hesitate to recommend.

19 September 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Amber.

Rated 5 out of 5 stars

Financial Settlement Achieved

I could not ask for more from a Law firm and was very happy with both the advice and level of service provided by the Brethertons team.

Dawn's level of pensions experience and expertise was precisely what I needed to be reassured that a fair outcome could be achieved at the financial settlement stage. I was always kept informed, replies were timely and Dawn and her team were always approachable. They were a pleasure to work with. In the end a very reasonable outcome was agreed under what could have been a difficult and extensive divorce negotiation.

My heartfelt thanks to Brethertons and Dawn for helping me navigate through such a difficult and major life event..

8 September 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Dawn.

Rated 5 out of 5 stars

Completely satisfied with Brethertons

Completely satisfied with Brethertons, they have been very professional, caring and patient in their approach. The team have been very efficient and have kept me well informed throughout. Definitely recommend them

15 September 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Excellent Customer Service

I am extremely pleased with my experience at Brethertons. From first contact to the finalisation of my late father's estate Laura kept me updated at every stage. Any questions were quickly answered and the process fully explained. I cannot recommend the firm highly enough

9 September 2025
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Laura.

Rated 5 out of 5 stars

Thanks to Amber Morris of Brethertons LLP Solicitors

I wish to express my familie's gratitude to Amber Morris for her professional handling of our application to The Court of Protection to appoint deputies (Mental Capacity Act 2005).
Amber Morris has kept us informed during this long process. Her objective persuit of a result has been relentless — even to the point of challenging the COP Officer's misinterpretation of their own rules, for which Brethertons LLP Solicitors have received an unreserved apology from The COP for the subsequent delay in issuing the Order.
We all wish Amber Morris well in her chosen proffessional career and recommend her without reservation.
JCP, JCG, MCP

8 August 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Amber.

Rated 5 out of 5 stars

There have been very helpful and…

There have been very helpful and respectful. Mean a lot .

28 August 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Above and Beyond! Thank you 🥺

I received legal aid for my legal fees due to my circumstances. I was in a very sad, scary place, and I was so unhappy with the service I was getting from my previous solicitors. I made a last minute decision to find a new legal representative, and I am SO glad that I did. The care that I received from Caitlin was of the opposite end of the spectrum, compared to the previous solicitors. I was incredibly anxious and upset, but Caitlin was always there to put my mind at rest, she explained everything so clearly to me, and always ensured that I felt supported. I really couldn’t have asked for more. I will always be grateful to Caitlin and the whole team at Brethertons. Thankyou so much!! 🥺❤️

20 August 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Caitlin and the team.

Rated 1 out of 5 stars

I am hugely concerned by their code of…

I am hugely concerned by their code of practice. Charging £1000 for a letter to notify me of a debt I had which I wasn’t aware of. The letter is the same value of the debt!!
I have emailed in to ask for assistance and been totally ignored.
Completely unprofessional to ignore someone’s request for help, no decency to even reply.
The statement on their page “providing exceptional service” I beg to differ.
I would strongly recommend finding a company who do not exploit people with charges of you were planning on spending money on a solicitor

30 July 2025
Unprompted review
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Reply from Brethertons LLP Solicitors

Brethertons LLP is committed to providing a professional and efficient service to each of our clients. We note that you are not a client of this firm. However, as a professional courtesy, we can confirm that your comments are noted.

Rated 5 out of 5 stars

First class

Once again the team at Bretherton's have delivered a fantastic service dealing with the sale of my mother's property. David and Mahek have both been first class in the service they have provided, always keeping me up to date and dealing with any issues in a timely and professional manner. Many thanks to both of them for making it a hassle free process.

13 August 2025
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with David and Mahek.

Rated 4 out of 5 stars

Legal Aid Case

I had legal aid due to the case being DA.
I contacted Brethertons and got assigned Priti and Layan, they are professional, helpful and understanding under the circumstances, the barristers i had during my court proceedings were great and made me feel a bit more at ease during the whole court process. Thank you ladies I will be recommending you.

8 August 2025
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your review!

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