Brethertons LLP Solicitors Reviews 

280
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team and individual staff members are exceptionally helpful, warm, and professional, taking the time to explain complex legal proceedings clearly and patiently. People consistently appreciate the swift communication, reassuring guidance, and dependable support provided throughout various sensitive estate and family matters. Many individuals note the efficient handling of wills and property transactions, making a stressful process remarkably smooth and reassuring. Some reviewers were not happy with occasional communication delays when waiting for a response to initial quotes, alongside unexpected billing disputes.

What people talk about most

Service

Clients share positive opinions on service, frequently describing the staff as courteous, highly... See more

Staff

Customers consistently note positive experiences with staff, frequently expressing deep satisfaction and... See more

Customer service

Consumers find customer service to be positive, highlighting that agents go above and beyond with prompt,... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive immediate replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I approached Brethertons for help rewriting my will and preparing a LPA. My estat is not complicated but there were issues with the LPA tht I found confusing. Amber Morris dealt with my case, She was... See more

Rated 5 out of 5 stars

Amber Morris dealt with our Lasting Powers of Attorney. She was extremely helpful and professional and explained a very complicated system in words we could understand without patronizing us in any... See more

Rated 5 out of 5 stars

I recommend Brethertons Solicitors as this is the second time I have used them myself. Always very professional and willing to go beyond their call of Duty. They were ready to take on all family... See more

Rated 5 out of 5 stars

Hats off to Lindsay Gutteridge in understanding our wishes in what turned out to be a re-write of our old wills. She professionally guided us through some of the more intricate processes. Not at all i... See more


Company details

  1. Lawyer

Written by the company

Brethertons Solicitors is a full service law firm with offices in Banbury, Rugby, Bicester & London. Contact us today to see how we can help 01295 270999


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

280 reviews

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No recent history of asking for reviews

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Replied to 71% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(280)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Our family have been very pleased with…

Our family have been very pleased with the efficient and friendly way that Ellen Styles has dealt with my late father's affairs.We would certainly recommend her and hope she is still working for Brethertons when my mother's affairs need to be dealt with.( That is what mum said!)

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and clear guidance provided

I am extremely impressed with a legal matter Brethertons recently took on for me. I was contacted by Amelia in the first instance when I requested for a call back. She was very professional, knowledgeable, listened to me, understood my query and put me in contact with Katie who was very efficient with preparing my documentation and responding to my emails, calls. Just before Amelia went on leave, she handed over my case to Caitlin Lovell who was very knowledgeable, patient and reassured me all would be well. Caitlin worked tirelessly to ensure my legal funding was secured, was always available to speak, provided clear guidance, put together my bundle and arranged for an excellent Barrister who represented me at the hearing date in Court. I am so grateful for all the support from Brethertons. I don’t know how I would have coped without you. I highly recommend Brethertons. Thank you so much.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Changes to my will with Amber Morris

I have used Brethertons on several occasions now and always found the atmosphere very relaxed.
But my latest visit was to make changes to my will with a Amber Morris, a very welcoming young lady.
Throughout the appointment Amber was very good at explaining the process from start to finish, she was calm understanding also explained in detail, all that and no pressure on me.
Amber was Just 100% Professional and a pleasure to meet.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

once the company realised that I had…

once the company realised that I had money they coudn,t wait to charge for everything they charged twice as much as my wifes solicitors yet were always runing to catch up when important issues cropped up she went on holiday forcing me to give in to my wifes demands especally when a court hearing was due (more costs) badly advised poor service through out DON,T USE THEM updated to correct name

6 November 2024
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

At Brethertons we take pride in delivering exceptional client service for each of our clients. If you are able to, please contact us on info@brethertons.co.uk where we will be pleased to explore your comments further and respond directly to you.

Rated 5 out of 5 stars

I highly recommend Poppy for family law…

I highly recommend Poppy for family law matters. On two occasions, I received exceptional service. Their calm, caring, and professional approach significantly mitigated a difficult and challenging period in my life.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional dealings

Whilst selling my house and already using another solicitors who after 7 weeks in decided they could no longer act on the sale, googled and came across Brethertons. Was assigned Sarah Horton who was excellent in all ways of dealing and understood how urgent this now was due to how far into the sale process we were. Sarah maintained great communication and dealt with a declaration of trust which had caused the hiccup exceptionally fast. So impressed and wish we had known about them from the start. Will definitely be using them again for any future requirements and would not hesitate to recommend especially Sarah. Thank you

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Amber Morris…

Fantastic service from Amber Morris while dealing with my late mother estate. She kept me well informed at every stage of the process. Her knowledge in her field of wills & probate is exceptional. Also many thanks to trainee solicitor Adam who assisted Amber, they both made feel I was a valued client.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Support

All of my legal work has been conducted by Brethertons. I have had nothing but fantastic service from Sarah Horton and the entire team. With my current case being rather difficult and taking some time to complete, everyone at Brethertons has been extremely supportive and understanding of my needs. I thank everyone at Brethertons for making my life easier whilst making their business as success.

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Emma Stewart Solicitor

Emma Stewart has steered us very professionally through the process of making our wills. She has helped us with complicated questions and encouraged us to think very carefully how to proceed, maintaining warmth, wisdom and patience throughout our interviews.
We hold her ability and friendship as our solicitor for our family in high regard. Thank you .

20 March 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy with the service I…

I am very happy with the service I received from Josh Russell, he was very approachable, quick to respond, fair and gave me excellent legal advice. I would not hesitate to recommend him and Brethertons to others who may need to instruct a lawyer.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

CAO and property issues

I have used brethertons recently for two different issues and had a good experience. Josh was excellent - he was responsive and answered any queries I had patiently and in detail. I believe his approach meant that my property matter was concluded much quicker and smoothly than it would have been otherwise. I dealt with Monique for a family matter, again she was excellent - professional and thorough, and recommended a barrister for a CAO, Fazeela was amazing and I would recommend her for anyone needing a barrister for child arrangements. Overall I am very happy thank you all, and I will be using brethertons again.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

An unhappy episode made easier

I found Sheila and Mel and their colleagues hugely helpful and understanding. And patient, after several long delays on my part. We got there in the end! I was kept fully informed throughout the process and more than happy with the outcome.

17 April 2025
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Sheila and Mel.

Rated 5 out of 5 stars

Excellent solicitors

Excellent solicitors. I came from a terrible experience with a different company. Priti was fantastic. Reassured me. Took the stress off me. Guided me through the court process. Would highly recommend. Thank you

10 April 2025
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Priti.

Rated 5 out of 5 stars

I am a lawyer myself

I am a lawyer myself, and found Laura Stuart's work extremely impressive. She explained everything very clearly, dealt with everything super promptly, and was extremely able. A few minor things arose which meant additional time and emails from her, but she just dealt with them, very efficiently, and without extra charge, beyond her very reasonable original fee quote. I would recommend her very very highly

31 December 2024
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Laura.

Rated 5 out of 5 stars

Family/Child matters

Jemma, Caitlin and Amelia - all conscientious, tenacious, caring, thorough, professional, respectful and with excellent communication throughout this entire process. I will forever be grateful of the help you have all provided to me over the last 12+ months. It has been one of the most stressful and challenging times, but you all eased that and assisted in every way you could.
Thank you

31 March 2025
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Jemma, Caitlin and Amelia.

Rated 5 out of 5 stars

Poppy Harber and Poppy Douglas make a…

Poppy Harber and Poppy Douglas make a fantastic team! Extremely competent and executed their role in my matter perfectly. They understood exactly how I was feeling, where I was coming from and what I really needed to achieve for the best outcome. Sterling efforts listening to my ‘layman’s terms’, and were able to translate/project/act professionally and with great accuracy. They both had great knowledge of my case and made me feel safe that my matter was fully understood and my voice was heard. I would use Brethertons again. (I am only giving my opinion/review based on my legal team. I cannot comment on other legal professionals at Brethertons)

11 March 2025
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Poppy and Poppy.

Rated 2 out of 5 stars

Painfully slow, poor quality and appalling customer service

I am submitting this review some 6 months after my last correspondence from Brethertons because I was so incensed with them I didn't think I would be able to give them a fair hearing.

I accessed a fixed price divorce at Brethertons through Wikivorce. Mine was possibly the simplest divorce settlement to process. It was an amicable divorce and my ex-husband and I had agreed the settlement (both capital and pension sharing) in advance of approaching Brethertons. Literally all they had to do was transfer the information from the questionnaire they sent us onto the relevant forms and submit.

First of all they seemed incapable of actually transferring the information accurately from the questionnaire onto the forms, - surely just a simple admin job - and then they seemed incapable of actually submitting the documentation. At no time was I give any information about the process or the timescales, and the only way I could get them to respond to emails was to threaten to contact them on the phone. It took 2 years in the end for the Pension Sharing order to finally be approved. During what was an incredibly stressful time anyway, they simply added to my anxiety. A truely appalling service. I will never recommend Brethertons to anyone.

24 March 2025
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

We are sorry to hear of your experience with Brethertons. We are known for delivering excellent client service and value to our clients and we would welcome the opportunity to resolve your particular concerns and to provide further explanation into your legal matter. If you are able to contact us on this email address info@brethertons.co.uk, we will ensure that you are directed to the appropriate Head of Department to explore your comments further. Thank you for your feedback.

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