Brewers Decorator Centres - Crawley Reviews 33

TrustScore 4.5 out of 5

4.6

Spindle Way, RH10 1DG Crawley, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went above and beyond to answer a technical question about a product I wished to purchase. Very impressed with the service.

Company replied

Rated 5 out of 5 stars

Not one to usually leave reviews but after having a very poor experience at a local competitor (crown), my son recommended that I visit Brewers, and I was not disappointed! I was welcomed to... See more

Company replied

Rated 4 out of 5 stars

Communication could be better. I placed the order on line but didn’t get a confirmation email until the day, with was ambiguous saying I had to collect within 3 days but it wasn’t a confirmation o... See more

Company replied

Rated 5 out of 5 stars

All the staff were very helpful and went to a great deal of effort to make sure they met my requirements. They also gave me some useful advice.

Company replied


Company details

  1. #14 of 46 best companies in Paint shop
  2. #42 of 205 best companies in Decoration and Interior Design Store
  3. #33 of 117 best companies in Interior designer
  4. #4 of 28 best companies in Wallpaper Shop

About Brewers Decorator Centres - Crawley

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went above and beyond to answer a…

Went above and beyond to answer a technical question about a product I wished to purchase. Very impressed with the service.

27 April 2026
Unprompted review
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

We're happy to hear that you were impressed with the service you received! It's great to know we could answer your technical question. Thanks for the positive feedback.

Rated 5 out of 5 stars

Easy to order & collect ample parking…

Easy to order & collect ample parking no queues all good

8 June 2025
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

We're happy to hear that ordering and collecting was easy, with ample parking and no queues. Thanks for your positive feedback.

Rated 5 out of 5 stars

Good Advice

Easy to order, staff always helpful and gave good advice as usual

22 May 2025
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Brilliant to hear that the team at Crawley are looking after you so well! See you again soon!

Rated 4 out of 5 stars

Communication could be better

Communication could be better. I placed the order on line but didn’t get a confirmation email until the day, with was ambiguous saying I had to collect within 3 days but it wasn’t a confirmation of delivery. Confirmation of delivery (to the store) was only sent by text to my phone no email.

However 30% cheaper than elsewhere.

16 April 2025
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Thank you for your feedback and we're glad to hear you found a great price with us. We're sorry the communication around your order wasn’t clearer. While we do send confirmation texts when orders are ready for collection, we understand an email confirmation would have been helpful too. We’ll review this to see how we can improve the experience. Kind regards, Shannon.

Rated 5 out of 5 stars

Great

Great, quick no hassle service

6 March 2025
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Excellent news, thank you! Look forward to welcoming you back soon!

Rated 5 out of 5 stars

Very quick delivery of wallpaper and…

Very quick delivery of wallpaper and easy drop off at a local Brewers for returns. And quick confirmation of my refund.

30 January 2025
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Great thank you so much!

Rated 5 out of 5 stars

Excellent service polite and kept…

Excellent service polite and kept updated.

29 January 2025
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Thanks Kay, this is great feedback, we appreciate you taking the time to write us a review.

Rated 5 out of 5 stars

Quick

Quick, friendly & knowledgable. Store looks great too

13 January 2025
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Excellent news, thank you! Look forward to welcoming you back soon!

Rated 5 out of 5 stars

thank you

Not one to usually leave reviews but after having a very poor experience at a local competitor (crown), my son recommended that I visit Brewers, and I was not disappointed!

I was welcomed to the store by a young lady who was very eager to ensure my needs were met! And there were tenfold!

Great atmosphere and also a free pear drop while I waited for my paint!

Thanks again, I will surely visit again when I have finished this task!

8 November 2024
Unprompted review
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Thank you for this lovely review of Crawley. I will pass your comments on to the team so they keep up their amazing work! Thank you again!

Rated 5 out of 5 stars

Good price

Good price. Excellent product.

30 July 2024
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

So pleased you found our service 5 star worthy! Thanks for leaving your feedback.

Rated 5 out of 5 stars

First class service and competitive price

Paint I required was ordered and delivered next day at a competitive price. Would definitely use Brewers again for decorating materials

19 June 2024
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Brilliant, look forward to seeing you again!

Rated 5 out of 5 stars

Very helpful Staff

All the staff were very helpful and went to a great deal of effort to make sure they met my requirements. They also gave me some useful advice.

13 April 2024
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. See you again soon :)

Rated 1 out of 5 stars

bought three 5 litre tins online (bird…

bought three 5 litre tins online (bird brand wood protector) for £32. Went in store and was charged £44.70 for exactly the same product. Not happy. Wont be purchasing for Brewers again, not advised in store of cost uplift if buying in store rather than having delivered to your door.

26 February 2024
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Hi, thank you for taking the time to leave your review. We are currently looking into this for you and will come back to you asap to find out what happened. Kind regards, Shannon.

UPDATE:
Hi, I am sorry for the confusion with the prices. Our online prices and instore prices are the same and therefore they might of been some confusion with what product you were looking for as there are a couple of variations of this product. Happy to look into this further if you could email us at mail@brewers.co.uk a picture of your receipt to look at what product was processed. Kind regards, Shannon.

Rated 5 out of 5 stars
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Thank you for your kind words, Cathy! We're thrilled to hear that our staff was helpful and knowledgeable. We strive to provide excellent service to all our customers. We appreciate your feedback and hope to see you again soon!

Rated 5 out of 5 stars

Always very helpful

3 August 2023
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!

Rated 5 out of 5 stars

Very Helpful

Went inyo the Crawley branch Very Helpful, great knowledge, so friendly highly recommend

26 July 2023
Unprompted review
Brewers Decorator Centres - Crawley logo

Reply from Brewers Decorator Centres - Crawley

Thank you for your lovely review for the Crawley store. We really appreciate your business and look forward to seeing you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look