We have had the pleasure of visiting Darlington Centre over the last month. We are only a cash customer and not going to spend lots of money,so probably not a priority. I can say that the service... See more
Company replied
Location
Switch locationNorth Road Industrial Estate Meynell Road, DL3 0XA Darlington, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I thought excellent service like this was a thing of the past - but no. Nothing was too much trouble for Chris and he gave fantastic service and customer care from the first phone call; he and his tea... See more
Company replied
Ordered online, everything was ready for me to collect upon arrival. Lads working in the shop were friendly, chatty and gave some good advice. Cheapest place I could find the specific fence paint I wa... See more
Company replied
Firstly, the experience with Brewers was fine. My local branch is great. BUT, Secondly, having ordered Farrow & Ball paint my experience with their Estate Eggshell has been less good. It is difficult... See more
Company replied
Company details
- #11 of 48 best companies in Paint shop
- #39 of 210 best companies in Decoration and Interior Design Store
- #32 of 121 best companies in Interior designer
- #3 of 29 best companies in Wallpaper Shop
About Brewers Decorator Centres - Darlington
Written by the company
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.Contact info
North Road Industrial Estate Meynell Road, DL3 0XA, Darlington, United Kingdom
- 01325 285295
4.7
Excellent
38 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Darlington- great service
Very helpful on phone to Darlington and great personalised delivery. Very impressed.
10 June 2026
Reply from Brewers Decorator Centres - Darlington
We're so glad you had a great experience with our team and personalised delivery! Thank you!
Ordered online
Ordered online, everything was ready for me to collect upon arrival. Lads working in the shop were friendly, chatty and gave some good advice. Cheapest place I could find the specific fence paint I wanted to purchase. Will definitely use again.
21 May 2026
Reply from Brewers Decorator Centres - Darlington
Great to hear we had what you needed, Adam, at at the right price! Thanks for leaving your feedback.
Easy online ordering and great service…
Easy online ordering and great service from the guys in the darlington store
1 February 2026
Reply from Brewers Decorator Centres - Darlington
We're happy to hear that you found online ordering easy and received great service at the Darlington store. Thanks for your positive feedback!
Staff are excellent.
Visited twice recently searching for wallpaper and paint.
Staff could not have been more friendly, patient and helpful.
Would definately recommend.
Thanks to all.
29 January 2026
Unprompted review
Reply from Brewers Decorator Centres - Darlington
We're happy to hear that our staff was friendly and helpful during your visits for wallpaper and paint. We appreciate your recommendation and thank you for your positive feedback!
Such exceptional service experienced…
Such exceptional service experienced recently.The Darlington staff so friendly and helpful went far and beyond what was expected.Will definately be our 1st port of call for our decorator needs.I would appreciate if you could feedback our thanjs to them
27 January 2026
Unprompted review
Reply from Brewers Decorator Centres - Darlington
We're happy to hear that you had such exceptional service recently. It's great to know the team was so friendly and helpful. We appreciate you sharing your positive experience and will pass on your thanks to the staff.
Great price and service
25 November 2025
Reply from Brewers Decorator Centres - Darlington
We're happy you had a great experience with our prices and service. Thank you for your feedback; we appreciate it.
Reply from Brewers Decorator Centres - Darlington
We're happy to hear that you consistently receive quick, convivial, and efficient service from us. Thank you for your continued feedback.
Great choice
Great choice, very competitive prices, easy to order online, quick and easy order collection, good customer service
8 October 2025
Reply from Brewers Decorator Centres - Darlington
We're happy to hear that you found a great choice at competitive prices and experienced easy online ordering, quick collection, and good service!
Fantastic staff
Fantastic staff helped us get the correct paint and colour. Extremely informative, helpful. Would highly recommend this company to anyone for paint or even just information
31 July 2025
Unprompted review
Reply from Brewers Decorator Centres - Darlington
We're happy to hear our staff provided fantastic assistance in finding the correct paint and color. We appreciate your recommendation and positive feedback!
Ordered wood stain online
Ordered wood stain online, good price and in stock. Collected from store shortly afterwards, items ready and waiting. Helpful staff. Will use again
18 June 2025
Reply from Brewers Decorator Centres - Darlington
We're happy to hear that you found what you needed at a good price and that our staff were helpful. Thank you for the positive feedback; we appreciate it!
Very efficient service and pleasant…
Very efficient service and pleasant staff and good prices.
22 April 2025
Reply from Brewers Decorator Centres - Darlington
We appreciate you taking the time to leave your feedback.
Excellent service
13 April 2025
Reply from Brewers Decorator Centres - Darlington
Thanks for the 5 stars!
Would have been 5* but said 2-3…
Would have been 5* but said 2-3 delivery as stated on website but they rang next day to discuss what happened and got instore for pick up in 4 days great customer service website needs update
17 March 2025
Reply from Brewers Decorator Centres - Darlington
Thanks for taking the time to leave your feedback, Neil.
Yes, Brewers. No, F&B.
Firstly, the experience with Brewers was fine. My local branch is great. BUT, Secondly, having ordered Farrow & Ball paint my experience with their Estate Eggshell has been less good. It is difficult to paint with, poor coverage, and I could plant potatoes in the brush strokes! So, in summary Brewers are fine but you may want to rethink F&B.
28 November 2024
Reply from Brewers Decorator Centres - Darlington
Hi James, thank you for your feedback! We're glad to hear you had a positive experience with your local Brewers branch. Sorry to hear about your experience with the paint—Farrow & Ball products can be quite unique to work with. If you'd like advice or alternative options, feel free to get in touch! Kind regards, Shannon.
Reply from Brewers Decorator Centres - Darlington
Thanks for taking the time to leave your review! Have a lovely day!
Felt that the service was spot on very…
Felt that the service was spot on very helpful counter staff nothing was a bother .all questions answered
26 October 2024
Reply from Brewers Decorator Centres - Darlington
Thanks for the review!
Excellent service and everything you…
Excellent service and everything you need in one store, highly recommend
23 September 2024
Reply from Brewers Decorator Centres - Darlington
5 stars! Thank you!
Quick and kind
They were so easy for ordering online and picking up the order they were quick kind and courteous... I'll definitely be using them again
1 August 2024
Reply from Brewers Decorator Centres - Darlington
Excellent news, thank you! Look forward to welcoming you back soon!
100% Customer Service
Chris and the team at the Darlington branch couldn't have been more helpful. Changed our mind on colours a couple of times but this wasn't a problem. Worth getting the Brewers discount card too.
Highly recommended!
23 February 2024
Unprompted review
Reply from Brewers Decorator Centres - Darlington
Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!
Brilliant Service and price.
Second time I’ve placed an order with Brewers.
Excellent service,competitive pricing and excellent delivery,
What’s not to like ?
Thoroughly recommend.
13 October 2023
Reply from Brewers Decorator Centres - Darlington
Thank you for your lovely review for the Darlington store. We look forward to welcoming you back soon :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.