Firstly, whilst a lot of tradespeople use Brewers it's not just for them - it's open to the wider public too. The staff provide a level of expertise and advice that you're unlikely to find in a genera... See more
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Paint
Wallpaper
Woodcare
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I selected a specialist paint from the website and arranged to collect it at a local store. When I went to the store to pick it up, an inferior grade of paint had been sent. I pointed this out to the store manager. The store manager recalled seeing an email regarding this an pulled it up on his screen. The email had not been sent to me. The colour that I wanted was apparently not available in the grade that I wanted despite the website allowing the order to proceed. The web team did not send an email to me asking if I wanted the same grade at a different colour and simply downgraded me without my consent. I needed the paint in a hurry so I took the paint. The store manager handled a poor situation very well and contacted the web team to send a refund for the difference in value. The refund arrived but again without any communication to me from the web team or any detail of how it was calculated.

Reply from Brewers Decorator Centres
Early opening at the store meant I could get on with job same day
Shop assistants at Morpeth were really helpful and pleasant

Reply from Brewers Decorator Centres

Reply from Brewers Decorator Centres

Reply from Brewers Decorator Centres
Excellent serivice from this company once again. . Highly recommended for a fast efficient service !

Reply from Brewers Decorator Centres
Delivery service was excellent - arrived next day as promised. Click & Collect from Abingdon was good and helpful; would have given 5* if paint had been mixed in advance of arrival to collect.

Reply from Brewers Decorator Centres

Reply from Brewers Decorator Centres
I ordered a 2.5l tin of Osmo 420 wood protection oil for delivery. It was competitively priced and was delivered on schedule the next day. It was very well packed in a strong box with a moulded liner so it arrived with no damage.

Reply from Brewers Decorator Centres
The website was easy to navigate, prices very competitive. My order arrived super fast - excellent service! Thank you!

Reply from Brewers Decorator Centres

Reply from Brewers Decorator Centres
Excellent service, what one would expect. Only second time order and customer service on the first a little while back was excellent too.

Reply from Brewers Decorator Centres
Amazing service. Ordered large can of wood finish online, which arrived the next morning

Reply from Brewers Decorator Centres
Such a lovely personable company
Always friendly and efficient

Reply from Brewers Decorator Centres
Firstly, whilst a lot of tradespeople use Brewers it's not just for them - it's open to the wider public too. The staff provide a level of expertise and advice that you're unlikely to find in a general DIY store, and a lot of Brewer's products are built to a specification rather than a price. After one bad experience with cheap DIY paint many years ago, Brewers is now the only place I buy my paint.

Reply from Brewers Decorator Centres
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