Brew Tea Co. Reviews 

Had one of their brilliant teapots for about 2 years but started getting their tea on subscription at the being of lockdown. Beautiful darjeeling and earl grey tea. Can easily delay or bring forward delivery. Any problem can phone and speak to someone who isn't reading from a script who can sort it out.
And they are a B Corp
Great company and great tea

At last! a decaffeinated earl grey loose leaf tea - with flavour. I love the fact that I can have a big bag of it delivered on subscription - and move the date if I still have plenty left. The tea tins are lovely - good size and quality. The tea pot with the strainer in the lid is genius - no more messy tea strainers and plenty of room for the tea leaves.
But what sets the Brew Tea Co above others is the customer service. I ordered 2 mugs/jug sets for Christmas presents but MEANT to order 2 mugs/jug/infusers sets. I called them, and despite this being probably the busiest time of year, the phone was answered fast, by a real person and not a robotic menu, by a wonderful woman who has sorted it all out. I thought I might have to return what I have to order a new set but Brew Tea have solved the problem in the simplest way - they will just send the infusers. THANK YOU!
I don't leave many reviews - only when a company is truly dreadful or gives exceptional service. If you worry about buying online from a company you don't know, you can put your mind at rest with this one. If something goes wrong, you will know they will help you. And the tea is delicious!

I've used brew tea for a while now and I really like the flavour of their loose leaf teas, in particular their chai and their English breakfast tea. I also really like their subscription services so I never have to remember to get back on and order more. Their staff are always really friendly, and my orders are delivered timely, typically next day. Would definitely recommend them.

I have tried many different brands of decaffeinated tea and found them all to be to be lacking in flavour. Have just tried the Brew Tea Co Decaffeinated Ceylon and am so excited. It has such a lot of flavour and is so lovely to drink. Thank goodness I have finally found something I can stick with now.

We enjoyed our first order so much we have taken out a monthly subscription for their English breakfast tea. Also really liked the Lemon and Ginger and Apple and Blackberry. All of them have been a cut above our usual shop purchases and service has been excellent too

As a devout drinker of Yorkshire Tea and Pukka Three Mint Tea (am I allowed to say the names of other brands?!) I didn't think I would find anything better.

Turns out I was wrong! I think this is the best tasting tea I've ever tried. The service was so quick - I order them on the 24th June and had them delivered on the 25th!

Not only does the tea taste delicious, the packaging is so cheerful and you get instructions on how to recycle.

I'm a convert!

Genuinely can't rate this company enough. Not only is all the tea I've tried excellent but the service has been outstanding too with my orders always arriving the next day.

It was my second order — first one to London and now to Zurich, CH.
We are very satisfied with the teas from both orders and teapots are very nice and handy.
The delivery to CH is not the easiest one and it was performed by the BrewTeaCompany virtuously well.
Thank you and up to next orders !

Excellent tea and very personalised service. If you are tea lover you can’t go wrong with tea from the Brew Tea Company! And whats more my roses love the tea as well!

The best tea I have ever tasted. I buy on monthly subscription and wanted to swap my normal order for decaf this month. Emailed and had fast response from Harry, who sorted this out for me. Customer service is excellent

It's a very good brand of tea which I have been drinking since 2014. The taste difference between Brew Tea and the mass market teas is enormous, and Brew Tea is in my opinion better than other brands which I have tried.
British company, and orders arrive quick.
I really hope they don't sell their company to Tesco or others who'd just destroy it.

Kept seeing this tea everywhere so tried it out and it surpassed all my expectations. I tried the breakfast blend and it was delicious. I read up about them and they are anti plastic and a local company so they are ticking all my boxes . Fantastic !