Purchased expensive lego set from Vonado.com. Charge on my Paypal says the company name is "Brick The World." Never received a confirmation email nor tracking info. If I didn't take a scr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I placed a order back in June for a full set of appliances(so we could have them in advance, we had heard so many stories and terrible wait times). I have since received 2 follow up calls advising... See more
I found this page via Facebook and at first was a little sceptical, however I was to be proved wrong. I bought a city train station and Star Wars kit and was lucky enough to receive a medium sized L... See more
Company replied
£10 more than normal retail price. (Nephew was happy with product though!)
Company replied
Company details
Information provided by various external sources
We love Lego, we love toys! What started as a hobby collecting Lego and various toys that are a nostalgic piece of our past, has now grown into our business called Brick The World. With access to many avenues and contacts, we invite people to contact us with requests for items to see if we can connect them with their desired toy. Please have a browse around our site, sign our guest book and feel free to contact us with any queries. All items are carefully hand packed and dispatched from our business located in Altrincham, England.
Contact info
Atlantic Business Centre, WA145NQ, Altrincham
- 08009551289
- sales@bricktheworld.com
- www.bricktheworld.com
People also looked at
Excellent
I would recommend ordering from this company. Fast delivery and well updated with progress.
16 March 2016
Unprompted review
Reply from Brick The World
Thank you for the lovely review and we are so glad we have made you pleased with your purchase. Always feel free to contact us in future with any queries and we hope to hear from you again soon.
Reply from Brick The World
We are so glad that we could be of service to you and thank you for your purchase. Feel free to contact us in future with any queries or requests.
First time ordering, won't be the last.
Ordered 2 mini figs late Saturday evening and they arrived Tuesday morning. Great price and service. Thank you.
1 March 2016
Unprompted review
Reply from Brick The World
We are happy to be able to be of service to you. Thank you for choosing us and look forward to hearing from you again soon. Feel free to contact us any time with any requests or queries.
Reply from Brick The World
Wonderful to hear everything was good with your order and hope to hear from you again soon.
Purchase of Minifigures
After an initial mix up of the order, on contact the correct items were sent with immediate effect with apologies. As a family we were very happy with our items and would therefore recommend Brick the World to anyone.
10 January 2016
Unprompted review
Reply from Brick The World
Thank you for the review and so glad we got everything to you as initially planned. Please always feel free to contact us with any queries or requests and hope to hear from you again soon.
Excellent and prompt.
Doing Xmas shopping at the very last minute I couldn't find the Lego set my son asked for. I found it on the Brick the World though. Even though their advice was that it might not be delivered in time for Xmas if I choose a standard free delivery I took a risk and it came in a very good time. Excellent product. I know this Lego was available somewhere else slightly cheaper but with the delivery costs, so the total would be higher. So very pleased I have chosen Brick the World and will definitely used them again.
28 December 2015
Unprompted review
Reply from Brick The World
We are happy to be able to be of service to you. Thank you for choosing us and look forward to hearing from you again soon. Feel free to contact us any time with any requests or queries.
Impressive
Really helpfull team when I had to change my order. Great range of Lego and super quick delivery although free post. Highly recommend.
26 December 2015
Unprompted review
Reply from Brick The World
Thank you for your feedback and its great to know we came through for you and got you your item where and when you needed it. Feel free to contact us with any further requests. Thank you for shopping with us and we hope to be of service again soon.
TOO EXPENSIVE
£10 more than normal retail price. (Nephew was happy with product though!)
25 December 2015
Unprompted review
Reply from Brick The World
We are sorry to see you feel unhappy with your purchase with us as the cost of our items we feel are competitive with all retailers and online marketplaces. We were wondering why you chose to leave poor feedback when your items arrived quickly, well packaged and our prices clearly displayed throughout the site. We hope you reconsider your feedback as we strive for excellent customer service and feel this is not reflected in the 2 stars. If you are unhappy with your purchase we can also arrange a return for you as we always want our customers to be happy they shopped with us. Hope to hear from you soon.
Excellent
Excellent item and speedily dispatched. A1 , would use again !
23 December 2015
Unprompted review
Reply from Brick The World
Thank you for the lovely feedback and we are glad we were able to be of service to you. Hope to hear from you again soon.
Star Wars Transporter
Great service- package was well protected and was in perfect condition.
22 December 2015
Unprompted review
Reply from Brick The World
Glad we were able to get you the item you wanted and you are happy with your product. Thank you for your custom and feel free to contact us in future.
Packaging isn't standard but good price and communicative
Lego doesn't always come in it's box - sometimes in an envelope with some printed instructions.
But they are communicative and righted my order quickly when something was missing.
22 December 2015
Unprompted review
Reply from Brick The World
Thank you for your purchase and feedback. Yes, our mini-build sets are sent without the box as they are only individual smaller builds great for starting out in Lego building or expanding your existing collections.
We hope the information on the site was easy to find explaining that the mini-builds come in the original Lego bags only. Please let us know if this was not the case as we always want our customers to be 100% satisfied with their purchase and strive for customer excellence.
Great product range, prices and service
I found the Lego model I was looking for cheapest on this site. When I had trouble using the payment system they were so helpful. Item arrived well packaged and very quickly. Excellent service!
22 December 2015
Unprompted review
Reply from Brick The World
We are very glad we could be of help and thank you for shopping with us. Feel free to contact us if you require any further assistance and thank you also for sharing your feedback.
Brick The World Lego order.
Ordered item from their website, no problem. Easy site to use. Good price.
Just wish they hadn't used Hermes for the delivery, as it took seven days to reach me.
20 December 2015
Unprompted review
Reply from Brick The World
Thank you for your feedback. We are glad you have enjoyed your purchase with us and agree the delivery was a bit late by the courier, for which we apologise. We hope we can be of service again soon.
Reply from Brick The World
We are glad you have enjoyed your purchase with us. Thank you!
Excellent, I would recommend this company to anyone.
I bought some Lego for my kids, it came really fast and packed really safe. I would buy again without hesitation. Thanks for problem free order.
21 November 2015
Unprompted review
Series 2 Simpsons Minifigures and I get to choose!!!
Purchased 2 Simpsons Minifigures from Brick the World! What a great experience! Ordered On Sunday and received by Tuesday! Will definitely be buying from you again! Thank you!
18 November 2015
Unprompted review
Lone Ranger Lego set
I ordered my chosen Lego set which arrived swiftly, so I was very happy with the service I received. Many thanks
20 October 2015
Unprompted review
Brilliant
I orderd my sons leapfrog watch from here and it was so quick and easy. Also the price was a bargain 😊 Would recommend to anybody
17 September 2015
Unprompted review
The Simpson's house Lego kit
Just recieved my Simpson's house Lego kit from Brick The World along with a mini figure I also ordered - my second ordrer from them. Brilliant service from them both times. Spoke with them on Facebook and found them to be very friendly and helpful. Delivery was swift and items were packaged carefully. 5/5 no questions. Will be using them again for sure.
19 August 2015
Unprompted review
Reply from Brick The World
Thank you for the wonderful review and feedback. Glad we could find you the items you wanted and feel free to contact us any time with any queries. Hope to hear from you again soon.
Great
Purchase for my daughter as she loves Lego. A little pricey but understand you have to pay more to be able to choose a specific mini figure. Excellent service as it arrived within two or three days and packaged well xx
3 August 2015
Unprompted review
Reply from Brick The World
Glad we were able to deliver great service to you. Please remember each purchase accumulates Advantage Points that may be used towards future shopping with us and hope we can be of service to you again real soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.