Bridgend Motor Group - Ayr Autoplex Reviews 

340
TrustScore 4.5 out of 5

4.6

Heathfield Road, KA89BN Ayr, South Ayrshire, GB


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Rated 5 out of 5 stars

We’ve just purchased our third car from Bridgend. Over the years, they have always been helpful, professional, quick to answer questions, and thorough in explaining the process of buying and part ex... See more

Rated 5 out of 5 stars

The service was 5 Star. Any questions asked were answered clearly and politely. There did not appear to be any type of hard sales which makes a change. After having a look around the complex which... See more

Rated 5 out of 5 stars

Colin from Bridgend Ayr was great went above and beyond to help me find the car I was after and sorting everything for the car. Plenty communication and kept me in the loop every step of the process.... See more

Rated 4 out of 5 stars

Overall it was a good experience. However, after purchase the first thing I had to do was put fuel in my car. Considering customers are paying thousands of pounds it’d be nice to have at least a quart... See more


Company details

  1. #23 of 55 best companies in Used car dealer
  2. #11 of 16 best companies in Car Body Shop
  3. #49 of 90 best companies in Car dealer
  4. #35 of 60 best companies in Vehicle Repair

About Bridgend Motor Group - Ayr Autoplex

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • Heathfield Road, KA89BN, Ayr, South Ayrshire, United Kingdom

  • 01292 290902

4.6

Excellent

TrustScore 4.5 out of 5

340 reviews

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Replied to 17% of negative reviews

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4.6

All reviews

(340)

407 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New car , easy pleasy with Bridgend

The before sale with absolutely no pressure to buy , the communication during sale was easy to understand, paperwork was done sitting at home , no running up and down to showroom . Our new car was checked and double checked and immaculate when collecting , Allan our sales rep was excellent, answering all our questions, very happy with service.

24 January 2026
Rated 5 out of 5 stars

Bridgend motor group

From my first enquiry to the completion of the purchase the sales executive Colin McNair was superb.He made sure everything was as described on the site and all relevant paperwork was up to date and in order.Great company /people to do buisness with and would definitely recomend to anyone looking to purchase a vehicle.

16 January 2026
Rated 5 out of 5 stars

Great service

Alan the salesman's was brilliant with us took us every step of the way and kept in touch through out the process this is the second car we've purchased with alan

7 January 2026
Rated 1 out of 5 stars

Faulty car and very bad customer service

My vehicle was actually bought from vehicle trade centre Ayr but found out it’s actually Bridgend that deal with the cars. If I knew that I wouldn’t off bought it. I won’t go on with what problems were wrong with my car but I’ve lost thousands off pounds with it between value and fixing problems that were not my fault, Sharon from customer services like to blame the customer and take no responsibility. Please just think twice before buying from Bridgend. Cars not looked at and once you pay they couldn’t care less. They sell cars a fraction cheaper than other garages just to get a sale but please pay a little extra an go elsewhere, somewhere that actually check over cars to make sure they are safe. Make sure you know your stuff about cars cause this place is full of crooks.

4 July 2025
Unprompted review
Rated 4 out of 5 stars

Liam the salesman was very good

Liam the salesman was very good and the whole process was very smooth. I took a star off as the car had next to no petrol in it when I picked it up my first stop had to be for petrol. It may be an idea to put £25 or £30 of petrol in the car and adding that on to the price.

20 November 2025
Rated 5 out of 5 stars

Very happy customer

I've just collected my car and I am one happy customer, Colin Mcnair was so accommodating and made the whole process so easy, He kept in touch and answered all my questions promptly and satisfactory, It was a pleasure and I'm over the moon with my car.
10 out of 10 for customer service and care.
Ronald Russell.

21 November 2025
Unprompted review

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