Britmove Reviews 

406
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The guys at Britmove were fabulous. We were messed about with the timing of completion day but they took this very calmly even though they had short notice. On moving day, the team were working in tem... See more

Rated 5 out of 5 stars

We would absolutely recommend Britmove 100%! Stefan and his colleague worked professionally and really fast + were extremely pleasant about it! They loaded the contents of our house into a storage uni... See more

Rated 5 out of 5 stars

Where can I start... Arrived all ready with their protective equipment just before 7 am!They all worked non stop,from packing to dismantling and loading their huge van all within 5 hours.The other en... See more

Rated 5 out of 5 stars

We were let down by another removals company at the very last minute, and Britmove came to our rescue. On movign day, they arrived early, took very good care of our belongings, and transported and unl... See more

Company replied

Company details

  1. Removals company
  2. Removals Service
  3. Packaging
  4. Packaging Supply Shop
  5. Delivery Company
  6. Storage facility

Written by the company

BRITMOVE is offering a range of expert removals services and storage solutions throughout UK and Europe. Our years of experience in our industry is allowing us to provide high quality services at great prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

406 reviews

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4.9

All reviews

(406)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would recommend any time

I would recommend this company any time. They kept me informed and were on time and for both pick up and delivery to new address. Both were friendy and polite and very helpful.Price was very competitive as we only had a few items to move and they took great care of the items.
Thank you for your service!
Definitely recommended!

27 July 2021
Britmove logo

Reply from Britmove

Good afternoon,

Thank you for taking the time to leave us this kind review. We are so pleased all went well with your removal and we wish you all the very best in your new home.

King regards,
Britmove team

Rated 5 out of 5 stars

Good service at very competitive rates

Good equipment and team showed up on time and worked hard on a very hot day. The fact that Britmove uses slightly larger lorries than some companies means that they can be very competitive on pricing. Most other companies were quoting me on using 3 luton vans, while they were able to use 2 lorries. It kept my total expense down by about £1000, which I'm sure my company appreciates, as do I.

26 July 2021
Britmove logo

Reply from Britmove

Good afternoon,

Thank you for taking the time to share your moving experience with Britmove.

We’re delighted to hear that you received the help, support and reassurance to make the process as stress-free as possible. I will ensure your review is shared with everyone involved.

Wishing you all the best,
Britmove Team

Rated 5 out of 5 stars

My two Britmove guys were cheerful and…

My two Britmove guys were cheerful and helpful from moment they arrived early morning until a very late finish around 7.00pm due to waiting around for release of keys in late afternoon. Glad to say they survived the heat, the stairs and the lift up to my top floor flat. Amazing! Very highly recommended, and Bianca at Britmove office was great to make the arrangements through.

20 July 2021
Britmove logo

Reply from Britmove

Good afternoon,

Thank you for taking the time to share your moving experience with Britmove.

We’re delighted to hear that you received the help, support and reassurance to make the process as stress-free as possible. I will ensure your review is shared with everyone involved.

Wishing you all the best,
Britmove Team

Rated 5 out of 5 stars

Britmove an experienced team

Britmove an experienced team, dedicated and punctual, attention to detail and very fast! I recommend them
Congratulations Britmove !!

16 July 2021
Britmove logo

Reply from Britmove

Good afternoon,

Thank you for taking the time to leave us this kind review. We are so pleased all went well with your removal and we wish you all the very best in your new home.

King regards,
Britmove team

Rated 5 out of 5 stars

An absolutely excellent service from…

An absolutely excellent service from the very start when I asked for a quote . All extremely efficient . 2 guys arrived on time and cleared the house in a careful manner and were extremely courteous. Drove over 150 miles to new address and unloaded the lorry and put things in correct rooms , garage and garden. Nothing broken as it was carefully stored for journey down. I would definitely recommend this company .

12 July 2021
Britmove logo

Reply from Britmove

Good afternoon,

Thank you for taking the time to share your moving experience with Britmove.

We’re delighted to hear that you received the help, support and reassurance to make the process as stress-free as possible. I will ensure your review is shared with everyone involved.

Wishing you all the best,
Britmove Team

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, value for money, very quick, polite, well mannered and nothing was any trouble to the lads.

I've actually saved their details for when I may need something picked up or delivered for me. Or in case I need to move again.
I honestly wouldn't even look anywhere else..

10 July 2021
Britmove logo

Reply from Britmove

Good afternoon,

Thank you for taking the time to leave us this kind review. We are so pleased all went well with your removal and we wish you all the very best in your new home.

King regards,
Britmove team

Rated 5 out of 5 stars

Great company! Britmove save my day…

Great company!
Really good experience all the way through. Booking easy and good value.
Very careful loading and securing everything as we had furniture that could scratch easily. And a really good customer service.
I definitely recommend.

9 July 2021
Britmove logo

Reply from Britmove

Good afternoon,

Thank you for taking the time to leave us this kind review. We are so pleased all went well with your removal and we wish you all the very best in your new home.

King regards,
Britmove team

Rated 5 out of 5 stars

Everything was perfectly on time!!!

Everything was perfectly on time, they really looked after my stuff while moving, and also the delivery at the end point was handled very professionally.We are very happy and highly recommended BRITMOVE!

9 July 2021
Rated 5 out of 5 stars

Very Happy Customer

I could not have asked for a better service from this company. The removal men were extremely polite and could not do enough to enure everything was as I requested. I will certainly use this company again when I move again in six to seven months time.

5 July 2021
Rated 5 out of 5 stars

A huge thank you to BritMove Company

A huge thank you to BritMove Company. My house move team were exceptionally organised, professional and so hard working. Also extremely helpful on a very stressful day - an absolute pleasure and I would highly recommend them. The full team impressed me on my move day - thank you guys!

2 July 2021
Rated 1 out of 5 stars

This company doesn't deserve even one star.

We paid for furniture dismantling services, but the people who turned up on the moving day decided that they didn't need to do it. As a result, a chunk of the side panel was ripped off from the corner of a wardrobe, which they hid by placing the damaged side against the wall (I wish I could post a picture here). We found it a couple of days later when we rearranged it and contacted the company with a picture of the damaged part as evidence. Daniel replied to us literally with two sentences 'Is the damage fixable? Maybe it can be glued back (copied from his original message)' without any apology. After that, we sent him a couple of emails, but so far no reply has come back. After posting a review on their service on google about a month ago, though, Raz contacted us to 'resolve this issue'. All we requested was the exact cost of the same wardrobe, the refund of the unprovided service and the fee for a professional to assemble a new wardrobe. We haven't heard from Raz even once after our email, and it has been a month. We are now going to escalate this matter and take necessary action against their terrible customer service with the support from external organizations. If they had responded differently, we would recommend them to my friends as a company that properly handles problems, but no, not this company.

1 July 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, expert and speedy. The delivered a cross country move including dismantling service and reassembly with absolute ease. The crew were polite and delivered all requests immediately. We would recommend them to anyone.

29 June 2021
Rated 5 out of 5 stars

The Guys had both great attitude and competence. Great job!

The Guys arrived on time and had a very confident approach. They dissipated my concerns about wether things would fit into both the van and my new home. Very pleased with both their attitude and confidence. Nothing was too much trouble. Good job lads.
Booking was easy too and I was kept up to date with several calls. They even checked halfway through the move that I was happy.
I definitely recommend Britmove.

22 June 2021
Rated 4 out of 5 stars

Four lovely gents turned up on time

Four lovely gents turned up on time, smart and clean. They had a long move for me. They wrapped all of my breakables and when they arrived put everything where I wanted and plumbed in my washing machine. Went as smoothly as a house move could go. I recommend.

22 June 2021
Britmove logo

Reply from Britmove

Good afternoon,

Thank you for taking the time to leave us this kind review. We are so pleased all went well with your removal and we wish you all the very best in your new home.

King regards,
Britmove team

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