bad customer service support!! So you’re telling it’s taking two weeks review bank statements and payment notifications. my account has been under view for 3 week , l sent documents last week Monday a... See more
Company replied
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See what reviewers are saying
Awesome app. I however have one concern: I dont see dividend adjustments being made for USA stocks. (The dividend adjustments are received fine for JSE stocks). Is it because the USA has banned CFD’s... See more
I tried my luck everywhere and got scammed a lot of money,i wish i new about Brokstok before,easy registration,easy and friendly to use.No fees charged.you also gain more experience while using the Ap... See more
Company replied
I've given detailed feedback. But one point I could give, is to ask for the platform to be geared a bit more towards long term investors. In terms of charts and user interface and data. Much of it is... See more
Company details
Written by the company
BROKSTOCK is a licensed investment platform that gives South Africans access to invest on the JSE and NYSE. The app is designed to simplify financial markets for beginner investors and give experts an edge with advanced research and analytical tools like Investment Strategies, reducing the time spent finding the right opportunity and increasing the chances of success. You can easily start trading or investing in over 2 000 CFDs on JSE and NYSE shares, currencies, metals, crypto, and ETFs from just R300! There are no withdrawal fees and no hidden costs. Your funds are kept safe with one of South Africa’s major banks and the largest lender in Africa, Standard Bank. It only takes 5 minutes to register your account with just your name, cell and ID number. BROKSTOCK has over 500 000 investors on the app and has earned a 4.8 rating on Google Play. BROKSTOCK SA Pty. Ltd. FSP 51404. Working with BROKSTOCK SA (PTY) LTD you are trading share CFDs. When trading CFDs on shares you do not own the underlying asset. Share CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. A high percentage of retail traders' accounts lose money when trading CFDs with their provider.
Contact info
1601B, 16th Floor, Portside Tower, 4 Bree Street, Cape Town, 8000, South Africa, Cape Town, South Africa
- +27120019206
- info@brokstock.co.za
- www.brokstock.co.za
4.3
Excellent
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BROKSTOCK SA Pty. Ltd.
Thank you for this great 5-star rating and review, Samson. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
Great platform and beginner friendly…
Great platform and beginner friendly with quality expect investment ideas,like I even bought Coca-Cola shares when it was $59,59 price now price it's on $72 and I've seen growth on my Portfolio, I have been using it over a year now and I even recommended this platform to my friends and family and fast sameday withdrawals that arrive same day after 20:00 if you withdrawn before 16:00...great experience
5 May 2025
Reply from BROKSTOCK SA Pty. Ltd.
Wow, Lungelo! What a fantastic and thorough 5-star rating and review. Thank you kindly. We are glad you've had a great experience on BROKSTOCK and that you've enjoyed the investment ideas. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
Great Platform for beginners!
Title: Great Platform for Beginners!
Rating: 4/5
I've been using Brokstock for a few months now, and I'm really impressed with the platform. As a beginner, I found the interface easy to navigate, and the customer support team was helpful in answering my questions.
Cons:
- *Limited advanced features*: As I've become more experienced, I've found that some advanced features are lacking.
- *Occasional delays*: I've experienced occasional delays in executing trades, which can be frustrating.
Suggestions:
- *More advanced features*: I'd love to see more advanced features, such as technical analysis tools or more complex order types.
- *Improved trade execution*: Faster trade execution would be great, especially during times of high market volatility.
Overall:
I'm happy with Brokstock and would recommend it to beginners. With some improvements to advanced features and trade execution, it could be an even more powerful platform.
5 February 2025
Reply from BROKSTOCK SA Pty. Ltd.
Phumulani, thank you kindly for this amazingly thorough rating, review, and feedback. We appreciate it deeply as it helps the app work better for you. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
I can't seem to log in as it keeps on…
I can't seem to log in as it keeps on saying server error for days now 🥵🥵🥵
27 April 2025
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Hi, Nkuriso. The system shows you have the 1.22.1 version which is outdated. Please update to 1.25.1 and let us know if this works. Please contact support via WhatsApp at 060 554 2088, email at info@brokstock.co.za, or toll-free at 080 022 7672. Authorised FSP No.51404
Reply from BROKSTOCK SA Pty. Ltd.
Wow, Shahista! We are glad you've had an excellent, hassle and stress free experience on BROKSTOCK. Thank you for the 5-star rating and review. If you need any help, please click on Support at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
Brokstock is user friendly and easy to…
Brokstock is user friendly and easy to use.I really recommend this app for anyone to try it
2 October 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Grail, thank you kindly for the rating, review, and recommendation. We are glad you've found BROKSTOCK easy to use. What's it missing to earn that fifth star? If you need any help, please click on Support at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
I downloaded the app on play store it…
I downloaded the app on play store it is working fine. I've deposit into my brokstock account and everything is working accordingly the app has a range of shares,efts etc to buy from just try it out
11 April 2025
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Diphapang, thank you for choosing BROKSTOCK, and for the 5-star rating and review. If you need any help, please click on Support at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
Brokstock is a user-friendly investment…
Brokstock is a user-friendly investment app offering a range of options like stocks, ETFs, and fractional shares, with low fees and no commissions. It’s great for beginners with educational resources and advanced tools for experienced investors. Overall, it’s a solid choice for managing investments.
27 February 2025
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Absolutely, Grant! BROKSTOCK is user-friendly, and perfect for beginners and experts! Thank you kindly for this amazing rating and review. What is the platform missing to earn that fifth star? If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
I really enjoy using the app call…
I really enjoy using the app call brokstock.co.za. It's easier than any other apps for buying shares. There are no hidden fees I remember. Everyone can use it
4 March 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Yes, Leema! BROKSTOCK is easy to use, has no hidden fees, and everyone can use it! Thank you kindly for the rating and review, we are glad you've enjoyed your experience. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
It's easy to invest with brokstock make investment in brokstock
To make investment in brokstock, I like the way they assist you especially if you are the beginer, they show you which stock to consider in buying as well they also guide you on stock that will give dividends so if you don't where to start it's easy with brokstock with their advice to chose which stock to buy, I love it, big up brokstock, also the interest you get while making a deposit n still deciding on which stock to buy, you can use it as your saving platform as well
24 January 2025
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Hlengiwe, thank you kindly for this amazing rating and review, and for choosing BROKSTOCK! Yes, the support team is amazing, and you can earn up to 10% interest on your available. What is the app missing to earn that fifth star? If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
Brokstock Service
Brokstock; to be honest I was a bit skeptical at first but there's no reward without risk. A few months ago I decided to use then as a broker and so far so great! I love the in-app chat the most, in case of enquiries, because of the prompt responses! The broker in general is amazing and the market highlights and news really do go a long way, especially when I was a first time investor
22 January 2025
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Lerato, we are so glad you took a chance on BROKSTOCK, and it has paid off for you! Thank you kindly for choosing the platform and for this amazing rating and review. What do you think it's missing to earn that fifth star? If you need any further help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
I have been using brokstocks for couple…
I have been using brokstocks for couple of months and the app is performing very well. You can clearly see the profit as the app do it's magic.
Brokstocks also provide good interest if you have account with them I also want to try.
23 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Thank you kindly for this amazing review, Nkabzero! We are glad you've had a good experience on the platform. Yes, BROSKTOCK pays up to 10% interest on your available funds. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
Reply from BROKSTOCK SA Pty. Ltd.
Hi, Johan, we apologise for the inconvenience. One of BROKSTOCK's account managers tried to reach out but was unable to get hold of you. Could you please update this review with a convenient time to call you. You can also try update your app in the meantime. Please contact support via WhatsApp at 060 554 2088, email at info@brokstock.co.za, or toll-free at 080 022 7672. Authorised FSP No.51404
Thank you Brockstock
Thank you Brockstock.
App is easy to use.
Did withdraw twise already with no problem.
And I always get responds back from the support on whatsup and like the headsup on telegram. Thank you.
17 January 2025
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
You are welcome, Chantel, and thank you for this amazing rating and review. Yes, the app is easy to use, withdrawals are quick, and the support team offers world class service. We are happy this has been your experience. If you need any further help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
Scam Alert!!!!
The app started acting up yesterday after I’ve made a few deposits. Since then,I have been struggling to log in since yesterday.
14 January 2025
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Hi Rebaone, one of our account managers called you and helped you resolve this matter. We hope you are able to update this review. If you need any further help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
Their numbers don't work and their…
Their numbers don't work and their support does not assist . They answer at their own time on WhatsApp . It's like you have to beg them for your money . No one answers the calls it's like it has no structure. No ability to be professional .
13 January 2025
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Hi, Mike, please accept our apologies for the inconvenience. The support team only works during the week. However, your query should've been replied to by now. Please let us know if it hasn't. Authorised FSP 51404
Requested withdrawal 7 days ago
Requested withdrawal 7 days ago, and still nothing. Called 3 times and they are making promises and escalating but nothing yet. I even use the same bank as them, so should not take longer than 2 or 3 days. Called again 2 hours ago and they promised accounts will call me...still waiting!!! Not recommended
6 January 2025
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Hi, Jaco. Apologies for the inconvenience. Based on the date of the review, your request was done during the holidays and unfortunately, the office was closed during that time. Withdrawals have been processed and yours should be done by now. Let us know if you still haven't received it. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
It's so easy to register and play
It's so easy to register.
Even for a rookie like me, I found the app very use friendly.
Been using it for about 6 months and I cannot say anything negative about it
1 November 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Hermien, thank you kindly for this amazing rating and review! We are excited you've been able to easily navigate BROKSTOCK even as a rookie and we are glad you only have positive things to say about the platform. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
An opportunity to create generational wealth
I enjoy brokstock's flexibility, it is my personal bank account and a great investment platform with the lowest fees I've ever seen.
21 July 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Wow Dimpho! We are thrilled you can see yourself building generational wealth on BROKSTOCK! Thank you kindly for this amazing rating and review. We take pride in offering low fees. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
The Brockstock app is really five Star.easy to…
The Brockstock app is really easy to use.Your transaction , deposit and withdrawl history is easy to track.Stock information and forecasts are well detailed with good graphics.
16 October 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Michael, thank you kindly for the rating and review. We are excited that BROKSTOCK is an easy 5-star, and you've found the information and transaction history helpful. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
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