bad customer service support!! So you’re telling it’s taking two weeks review bank statements and payment notifications. my account has been under view for 3 week , l sent documents last week Monday a... See more
Company replied
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See what reviewers are saying
Awesome app. I however have one concern: I dont see dividend adjustments being made for USA stocks. (The dividend adjustments are received fine for JSE stocks). Is it because the USA has banned CFD’s... See more
I tried my luck everywhere and got scammed a lot of money,i wish i new about Brokstok before,easy registration,easy and friendly to use.No fees charged.you also gain more experience while using the Ap... See more
Company replied
I've given detailed feedback. But one point I could give, is to ask for the platform to be geared a bit more towards long term investors. In terms of charts and user interface and data. Much of it is... See more
Company details
Written by the company
BROKSTOCK is a licensed investment platform that gives South Africans access to invest on the JSE and NYSE. The app is designed to simplify financial markets for beginner investors and give experts an edge with advanced research and analytical tools like Investment Strategies, reducing the time spent finding the right opportunity and increasing the chances of success. You can easily start trading or investing in over 2 000 CFDs on JSE and NYSE shares, currencies, metals, crypto, and ETFs from just R300! There are no withdrawal fees and no hidden costs. Your funds are kept safe with one of South Africa’s major banks and the largest lender in Africa, Standard Bank. It only takes 5 minutes to register your account with just your name, cell and ID number. BROKSTOCK has over 500 000 investors on the app and has earned a 4.8 rating on Google Play. BROKSTOCK SA Pty. Ltd. FSP 51404. Working with BROKSTOCK SA (PTY) LTD you are trading share CFDs. When trading CFDs on shares you do not own the underlying asset. Share CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. A high percentage of retail traders' accounts lose money when trading CFDs with their provider.
Contact info
1601B, 16th Floor, Portside Tower, 4 Bree Street, Cape Town, 8000, South Africa, Cape Town, South Africa
- +27120019206
- info@brokstock.co.za
- www.brokstock.co.za
4.3
Excellent
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's a valuable platform that's easy to…
It's a valuable platform that's easy to navigate. However I wish if the leverage can be increase and also add other asset classes like crypto and stocks from other markets like China,Japan and Uk
11 October 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Fortune, we appreciate the rating, review, and feedback! We are constantly adding more instruments to the platform and will soon offer access to more markets. Keep an eye out. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
Brokstock is a game changer
Brokstock is a game changer. It offers great trading platform with all necessary financial instruments. They offer news updates and margin option of trading. There's no monthly fee plus they offer interest on available funds.
1 January 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Johannes, thank you kindly for the 5-star rating and review! We are certainly here to change the game and are so glad you've enjoyed the features BROKSTOCK comes with. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
I rate Brockstock 5 because when I …
I rate Brockstock 5 because when I had problem with stop lose and take profit they I asked for help I got it
And they give you education and they have room for Questions
11 October 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Teboho, thank you for the 5-star rating and review! We are so happy you were able to get help from our amazing support team. We focus on education because we understand that it is important to success, especially financial. If you need any further help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No.51404.
Great experience and great app easy to…
Great experience and great app easy to use and profitable. The only negative is it takes long to withdraw and not many penny stocks
9 October 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Mothupi, thank you kindly for the rating, review, and feedback. We are constantly adding more instruments to the platform and hope to get the ones you want soon. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
Reliable and user friendly
Hi, I have been investing with Brokstock for a year now. They give you interest on uninvested cash. Brokstock app is reliable and user friendly.
9 October 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Thank you for continuing to choose BROKSTOCK, Mishack! We appreciate the rating and review and are glad you've enjoyed the interest earnings, reliability and user-friendly platform. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
I really find Brockstock informative…
I really find Brockstock informative and easy to use
7 October 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
We are glad you've found BROKSTOCK easy to use Luan! Thank you kindly for this rating and review. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404
Very reliable and easy to manage
Very reliable and easy to manage. Additionally, it's so easy to withdraw
14 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Mandla, thank you kindly for this amazing rating and review! We are ecstatic you've not only found BROKSTOCK reliable and easy to manage, but you've also had a seamless withdrawal. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No. 51404.
I am really finding Brokstock very… useful and informative
I am really finding Brokstock very informative, you can trade and learn at the same time within their app. You have access to US and JSE markets. I would really recommend them, I began my investment journey with BrokStock as an absolute novice, I have learned so much through their app. I am really sold
28 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Elvin, thank you very much for the 5-star rating, amazingly thorough review, and recommendation. We are so honoured you've been able to start as an absolute novice and have learned so much on BROKSTOCK. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No.51404.
You can both invest and trade with…
You can both invest and trade with Brokstock. They provide a friendly leverage of ×5. American assets and JSE assets are mostly available on this platform.
27 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Humbudzani, we appreciate this rating and review! We are so glad you've loved being able to both invest and trade with BROKSTOCK, as well as the leverage we offer. Yes, we have a lot of instruments and continue to add more to the platform. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No.51404.
Lost Dividends
Brokstock is great and I love it, and use it as a student but I didn't get my Investec dividends, as it was taking them out on 21 August but I did not receive them, now I don't know what's the problem
21 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Hi Tebogo, please note that 21 August was the ex-dividend date. It's basically the cut-off date to qualify for the dividend. The payouts will be made on 6 September. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No.51404.
I like using Brokstock because it is so…
I like using Brokstock because it is so easy to use. I can see exactly what my profits are and buy or within seconds.
19 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Annie, being easy to use is a very important aspect of BROKSTOCK and we are glad this has been your experience. Thank you kindly for this amazing rating and review. We love that you like using the platform and can see exactly how your money is moving. If you need help, please tap "Support" at the bottom of the app screen to get in touch via chat in the app, by email on info@brokstock.co.za or toll-free on 080 022 7672. We'd love to hear from you! Auth FSP No.51404
Brokstock easy to use trading platform
Great platform to trade, the information on marketing trends and advice are outstanding.
20 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Thank you for this outstanding rating and review, A. Venter! We are delighted you've had a great experience on BROKSTOCK, and found the advice and information on marketing trends outstanding. How can we earn that fifth star? If you need help, please tap "Support" at the bottom of the app screen to get in touch via chat in the app, by email on info@brokstock.co.za or toll-free on 080 022 7672. We'd love to hear from you! Auth FSP No.51404
Very easy to use and is trustworthy
Very easy to use and is trustworthy
21 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Tumelo, thank you kindly for the rating and review. It pleases us that you've found BROKSTOCK very easy to use and trustworthy. What is the platform missing to be 5-star worthy? If you need help, please tap "Support" at the bottom of the app screen to get in touch via chat in the app, by email on info@brokstock.co.za or toll-free on 080 022 7672. We'd love to hear from you! Auth FSP No.51404
Happy investor
I invested and withdrawed plenty of times without any problems. This platform is very userfriendly.
The assistants are friendly and helpful.
I do not have any bad experience since the day of commencement in investing a few months ago until this writing.
I recomended this platform to many people.
16 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Dave, we appreciate this 5-star rating, thorough review, and the many recommendations you have made. Thank you. We are happy you've found BROKSTOCK user-friendly and our amazing assistants helpful. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No.51404.
Brokstock, great app.
Brokstock is a easy to register and user-friendly platform. As a beginner investor it's not complicated and easy to use. The fund managers are always friendly and helpful. I have recommended a friend who used other app's before, he is very happy. Will recommend it to anyone.
19 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Wynand, thank you kindly for this fantastic rating, review, and recommendation! We are so happy we you've found BROKSTOCK easy to use, and our fund managers friendly and helpful. We are glad we impressed your friend too. If you need any help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No.51404.
Brokstock is the best platform for me…
Brokstock is the best platform for me so far,because is user-friendly and best tools to use at my disposal and 24 hours live chat to help with any problems I face..
16 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Nkosinathi, thank you so much for the best rating and review! Being user-friendly with efficient tools and support is essential to a successful investment journey in our opinion. If you need help, please click on "Support" at the bottom of the app screen to get help via chat, call, WhatsApp or email. We'd love to hear from you. Authorised FSP No. 51404
It seems BrockStock does not specify…
It seems BrockStock does not specify about Non South Africans about their need to register with them especially Non South African ID card holders but who have the legal papers to stay in South Africa.
12 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Hi James, it seems you've had a bad experience with the registration, however, we can't exactly determine what the issue is. BROKSTOCK is available to select countries outside South Africa. We do accept some passports. Please feel free to get in touch via WhatsApp on 060 554 2088 or toll-free on 080 022 7672 so we can help get you started.
Good app so far
I'm enjoying the app so far. User friendly with a lot of explanations for beginners.
I did not withdraw money yet but I will try it soon.
Keep the good work.
2 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Yves, thank you kindly for the rating and review! We are honoured that you've decided to begin your investment journey on BROKSTOCK. Withdrawals are quick and easy with zero fees. We will continue to do better. If you need any further help, please click on "Support" at the bottom of the app screen, to get in touch with our incredible support team who will happily assist you via chat, call, WhatsApp, or email. Authorised FSP No.51404.
I just love trading with Brockstock.
I just love trading with Brockstock.
It's user friendly. Brockstock gives advise and assistance.
As a first time trader I would recommend them for sure.
1 August 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Liezel, thank you kindly for this fantastic rating, review, and recommendation! We are so happy you've enjoyed your experience on BROKSTOCK, and the advice and assistance we offer. If you need help, please tap "Support" at the bottom of the app screen to get in touch via chat in the app, by email on info@brokstock.co.za or toll-free on 080 022 7672. We'd love to hear from you! Authorised FSP No.51404
I read the comments and I went to the…
I read the comments and I went to the app and withdrew my money...but they were wrong ABT the withdrawal it took 24hrs not 6 days ..I highly recommend it . Instant deposit no Commissions also with the withdrawal🤞🏽
30 July 2024
Unprompted review
Reply from BROKSTOCK SA Pty. Ltd.
Skoolboy, thank you kindly for this fantastic rating and review. Yes, we have an updated withdrawal system and can process requests much faster. We are so glad you've had a good experience with BROKSTOCK and appreciate the recommendation. If you need help, please tap "Support" at the bottom of the app screen to get in touch via chat in the app, by email on info@brokstock.co.za or toll-free on 080 022 7672. We'd love to hear from you! Authorised FSP No.51404
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