Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more
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Company details
- #108 of 237 best companies in Men's clothes shop
Written by the company
The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company

Our Promise
* No Quibble Guarantee

Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
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95% of products are good
95% of products are good. The occasional shirt( recent Oxford yellow).,was not the usual quality. Delivery is normally timely
Everything went perfect 👌 from ordering…
Everything went perfect 👌 from ordering to delivery, if I could give six stars I would well done to the team, thank you Terry
Good quality menswear at a reasonable…
Good quality menswear at a reasonable price, multiple choice of styles.
Quality at a very good price
Quality at a very good price with excellent customer service and quick delivery.
The first order didn’t fit but the free…
The first order didn’t fit but the free return process was very easy. The second order is a great fit and really well made suit. Thanks
Excellent service
Great quality products with a very fast delivery service and an easy and efficient returns portal. I’ve even found their refunds to be speedy
The quality of the 2 out of 3 shirts…
The quality of the 2 out of 3 shirts received is brilliant. The third shirt is still yet to be received. The carrier is holding it at their depot as we live in rural area and they do not have enough deliveries to our area
I actually haven’t received the order
I actually haven’t received the order. It’s bloody ridiculous you ask me for my opinion ! Outrageous
Still awaiting delivery ....
Ordered Jacket on 3rd Aug and still no confirmation of dispatch or tracking info despite it now being 7th Aug. Also paid a premium postage rate.
I wanted to purchase 4 pairs of shorts…
I wanted to purchase 4 pairs of shorts but the only ones available were in much larger sizes not helpful
I have had several orders from Brook Tavernsr …
I have had several orders from Brook Taverner and they have all been delivered in good order and on time .
I was advised of the date of delivery prior to receiving the goods . All the items fitted perfectly and are of good quality
Best fitting shirt I’ve got
Best fitting shirt I’ve got, quality shirt , and delivery excellent
Excellent products
Excellent products, well made and properly sized.
Delivered on time with no issues.
Excellent service.
A rare bad buy from Brook Taverner
I bought a pair of men’s chinos earlier in the summer and they are great: lovely fit, well made and proper chinos. So I bought another pair in July, advertised - so I thought - as the same type in a different colour. These are really disappointing: they’ve been manufactured from a different, thicker material and are more akin to winter wear than summer. Against my better judgment I’ve kept them and now worn them once, and thus have stumbled across a worse feature: the thick material attracts every piece of lint and suchlike, so after wearing them for a half hour I look anything but smart. Not a good buy and I’ll think twice about future online purchases.
Splendid service.
Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order for the new pair.
This all happened on Thursday morning. At noon on Friday (today) Evri delivered the new pair. Fantastic performance by Brook Taverner and most surprisingly, by Evri!
always a good experience Ordering …
always a good experience Ordering payment and superb delivery
One of my favourite menswear companies
One of my favourite menswear companies. The quality, style & service are second to none.
Ordering process online is easy, seamless & quick. Communications from the company on the progress of the order is excellent & delivery is very quick. You can buy with confidence in the knowledge that returns are just as simple, but this is rare occurrence. Usually me ordering the wrong size! So, this won't be the last thing I buy from Brook Taverner, just don't tell the wife.
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