Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more
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Company details
- #106 of 237 best companies in Men's clothes shop
Written by the company
The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company

Our Promise
* No Quibble Guarantee

Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
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Good service good products
Excellent all-round service
Straightforward website which showcases their jackets really well. Excellent product, received within 2 days.
Quality of goods and speed of delivery…
Quality of goods and speed of delivery and
Good service
Very very very pleased!
Seamless ordering and very fast delivery here in the UK. I am really pleased and of course I'll be back for more sooner than later
Well made shirts and nice…
Well made shirts and nice colours/shades. Very fast delivery and good communication when I had to return a shirt. Some confusion over which serial number to use on the return form.
Quality cotton shirts which fit
Quality cotton shirts which fit. Sleeves not too long. Great compliments from elderly opposite gender
Quick delivery when needed!
I needed a formal shirt (or two) for a cruise and only realised at the last minute that my old ones would not fit!
Ordered two shirts online and they were delivered to the local shop the next day - so I could pick them up and try them on for size.
Seems nice quality and fit well - and all at a good price, particularly as they were on sale.
Completely reliable service
Reliable service and products every time. Clothes are an excellent fit, and consistently good quality.
A fine quality fairly priced well…
A fine quality fairly priced well fitting pair of classic blue jeans from one of my favourite outfitters. Promptly delivered with great comms.
Good Customer Care
I think the Company looks after the Customer as I had postage refunded when I needed to order a replacement item. It came separately to the original order.
Great customer service
Great customer service, perfect returns policy, deliveries on time.
Excellent quality, price and delivery
Always excellent quality clothing - very good sale price. Payment and delivery was very efficient.
Quality & style great, wrong colour
Quality and style are great, but latest trousers had to be returned as ordered navy but they sent black.
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