Brook Taverner Reviews 

63,626
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 5,284 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality, style, and comfort of the clothing items, noting that the sizing is generally accurate and the fabrics feel great. People also appreciate the extremely fast delivery service and the straightforward, hassle-free online ordering process provided by the team. Many buyers highlight how helpful the support staff is when handling exchanges or answering fit questions. Some reviewers were not happy with delivery delays, tracking issues, and recurring problems experienced with the shipping carrier. Additionally, a few individuals noted unexpected differences in fabric thickness, cheaper materials, or occasional sizing inconsistencies with specific items.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great fit options,... See more

Quality

Reviewers mention positive feedback about quality, expressing satisfaction with well-made garments, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders consistently arrive very quickly... See more

Order

Customers had positive experiences with order, noting that the online ordering procedure is simple,... See more

Service

People report high satisfaction with the service, praising the speed of delivery and the overall excellence... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more

Rated 5 out of 5 stars

One of my favourite menswear companies. The quality, style & service are second to none. Ordering process online is easy, seamless & quick. Communications from the company on the progress of the ord... See more

Rated 5 out of 5 stars

Purchased my 3rd tailored denim bottoms in 2 months and to be honest this has been the perfect fit for me ever! Very nice, high quality and comfortable. Will highly recommend and looking forward to ge... See more

Rated 5 out of 5 stars

If 4 and a half stars was possible, it would have been that, but better than 4 so you get the 5. Product - excellent Delivery - Prompt Website - Mostly easy to navigate, but having applied the filt... See more



Company details

  1. #106 of 237 best companies in Men's clothes shop

Written by the company

The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.

Brook Taverner

Written by the company

Our Promise

* No Quibble Guarantee

* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64k reviews

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4.6

All reviews

(63,626)

4,929 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well made shirts and nice…

Well made shirts and nice colours/shades. Very fast delivery and good communication when I had to return a shirt. Some confusion over which serial number to use on the return form.

29 July 2026
Rated 5 out of 5 stars

Quick delivery when needed!

I needed a formal shirt (or two) for a cruise and only realised at the last minute that my old ones would not fit!
Ordered two shirts online and they were delivered to the local shop the next day - so I could pick them up and try them on for size.
Seems nice quality and fit well - and all at a good price, particularly as they were on sale.

29 July 2026
Rated 5 out of 5 stars

Good Customer Care

I think the Company looks after the Customer as I had postage refunded when I needed to order a replacement item. It came separately to the original order.

29 July 2026

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