Brook Taverner Reviews 

63,666
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 5,273 reviews, reviewers overwhelmingly had a great experience with this company. Satisfied customers frequently praise the exceptional quality of the clothing, noting that items such as tailored shirts, chinos, and suits always offer a very comfortable and reliable fit. Shoppers also appreciate the remarkably fast delivery service, helpful customer support, and completely seamless online ordering process, making their overall buying experience extremely convenient. However, some people mentioned frustrating delivery delays and service problems specifically linked to the courier company handling their packages. A few consumers additionally noted occasional disappointing inconsistencies in product materials or unexpected variations in sizing across different manufacturing batches.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and comfort of... See more

Quality

Reviewers mention positive feedback about quality, praising the well-made clothing, excellent fit, and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that shipments generally arrive very quickly... See more

Order

Clients share positive opinions on order experiences, highlighting that the online procedure is... See more

Service

People report positive experiences with service, highlighting excellent quality and fast delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more

Rated 5 out of 5 stars

One of my favourite menswear companies. The quality, style & service are second to none. Ordering process online is easy, seamless & quick. Communications from the company on the progress of the ord... See more

Rated 5 out of 5 stars

Purchased my 3rd tailored denim bottoms in 2 months and to be honest this has been the perfect fit for me ever! Very nice, high quality and comfortable. Will highly recommend and looking forward to ge... See more

Rated 5 out of 5 stars

If 4 and a half stars was possible, it would have been that, but better than 4 so you get the 5. Product - excellent Delivery - Prompt Website - Mostly easy to navigate, but having applied the filt... See more



Company details

  1. #107 of 238 best companies in Men's clothes shop

Written by the company

The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.

Brook Taverner

Written by the company

Our Promise

* No Quibble Guarantee

* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64k reviews

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4.6

All reviews

(63,666)

4,958 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Brook Taverner

Excellent service from Brook Taverner. Ordering is easy. Dispatch and delivery is really fast. Easy no quibble returns if needed. Very pleased with my experience with them and my purchase. Thank you

31 July 2026
Rated 5 out of 5 stars

Easy to order and quickly delivered great

I ordered a shirt on Friday and it was delivered on Saturday afternoon very impressed by such service. The shirt is exactly what I have been looking for, so thank you I will definitely be ordering again great company

31 July 2026
Rated 5 out of 5 stars

The linen mix jacket

The linen mix jacket I purchased was in the sale - not sure if the material quality justified full price but at the sale price - very good value.
Delivery was excellent and everything arrived nicely packaged.
Garment fits exactly as as per the size chart. Lightweight - perfect for a hot summer.
Overall very pleased with my purchase.

30 July 2026
Rated 5 out of 5 stars

Great experience

Customer help was great.
Fit was great using the measurement guide.
The jacket is a replacement for the exact same one after loosing 5 stone so great quality as I had to have it.
I would say that your tape on the box was nit great with the box being open on delivery, this was not the ciurier it wad you poor adhesive.

30 July 2026
Rated 5 out of 5 stars

The order arrived super quick

The order arrived super quick. Unfortunately I purchased the wrong size. However I reordered the correct size and was very please as to how easy the return procedure is. I will definitely be a returning customer.

30 July 2026

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