Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more
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Company details
- #107 of 238 best companies in Men's clothes shop
Written by the company
The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company

Our Promise
* No Quibble Guarantee

Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
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Quick delivery when needed!
I needed a formal shirt (or two) for a cruise and only realised at the last minute that my old ones would not fit!
Ordered two shirts online and they were delivered to the local shop the next day - so I could pick them up and try them on for size.
Seems nice quality and fit well - and all at a good price, particularly as they were on sale.
Completely reliable service
Reliable service and products every time. Clothes are an excellent fit, and consistently good quality.
A fine quality fairly priced well…
A fine quality fairly priced well fitting pair of classic blue jeans from one of my favourite outfitters. Promptly delivered with great comms.
Good Customer Care
I think the Company looks after the Customer as I had postage refunded when I needed to order a replacement item. It came separately to the original order.
Great customer service
Great customer service, perfect returns policy, deliveries on time.
Excellent quality, price and delivery
Always excellent quality clothing - very good sale price. Payment and delivery was very efficient.
Quality & style great, wrong colour
Quality and style are great, but latest trousers had to be returned as ordered navy but they sent black.
Product is ok taxes not
Product is ok.
Price is good.
If only you should do something about international taxes we have to pay afterwards
More, detailed product information would help.
It would be helpful to provide the cotton type (n.b. Pima or Egyptian), and a yarn count and ply information.
Perfect features
This shirt was exactly the one my husband was wanting. Breast pocket and button down collar, comfortable fit and chambray material. Half price offer which made it a reasonable price. Easy ordering and quick delivery.
A bit of a panic buy bought on Tuesday…
A bit of a panic buy bought on Tuesday arrived on Wednesday fitted perfect not often that happens with trousers for me good job, thanks
Quality , choice and reliable
Brook Taverner are my go to menswear retailer for quality and choice at a great price. Sizing is great too.
Most of my purchases are online and their service is excellent and fast. Also good at processing returns and refunding.
I thoroughly recommend them
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