Brook Taverner Reviews 

63,664
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 5,273 reviews, reviewers overwhelmingly had a great experience with this company. Satisfied customers frequently praise the exceptional quality of the clothing, noting that items such as tailored shirts, chinos, and suits always offer a very comfortable and reliable fit. Shoppers also appreciate the remarkably fast delivery service, helpful customer support, and completely seamless online ordering process, making their overall buying experience extremely convenient. However, some people mentioned frustrating delivery delays and service problems specifically linked to the courier company handling their packages. A few consumers additionally noted occasional disappointing inconsistencies in product materials or unexpected variations in sizing across different manufacturing batches.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and comfort of... See more

Quality

Reviewers mention positive feedback about quality, praising the well-made clothing, excellent fit, and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that shipments generally arrive very quickly... See more

Order

Clients share positive opinions on order experiences, highlighting that the online procedure is... See more

Service

People report positive experiences with service, highlighting excellent quality and fast delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to their help line to discuss returning a pair of trousers which were the wrong size. The very helpful gentleman advised me to return the original pair for refund and he would raise an order fo... See more

Rated 5 out of 5 stars

One of my favourite menswear companies. The quality, style & service are second to none. Ordering process online is easy, seamless & quick. Communications from the company on the progress of the ord... See more

Rated 5 out of 5 stars

Purchased my 3rd tailored denim bottoms in 2 months and to be honest this has been the perfect fit for me ever! Very nice, high quality and comfortable. Will highly recommend and looking forward to ge... See more

Rated 5 out of 5 stars

If 4 and a half stars was possible, it would have been that, but better than 4 so you get the 5. Product - excellent Delivery - Prompt Website - Mostly easy to navigate, but having applied the filt... See more



Company details

  1. #107 of 238 best companies in Men's clothes shop

Written by the company

The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.

Brook Taverner

Written by the company

Our Promise

* No Quibble Guarantee

* No Quibble Guarantee
If you are not satisfied with your goods, simply return them to us within 3 months of purchase and we will either exchange or refund you,no questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64k reviews

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4.6

All reviews

(63,664)

4,958 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick delivery when needed!

I needed a formal shirt (or two) for a cruise and only realised at the last minute that my old ones would not fit!
Ordered two shirts online and they were delivered to the local shop the next day - so I could pick them up and try them on for size.
Seems nice quality and fit well - and all at a good price, particularly as they were on sale.

29 July 2026
Rated 5 out of 5 stars

Good Customer Care

I think the Company looks after the Customer as I had postage refunded when I needed to order a replacement item. It came separately to the original order.

29 July 2026
Rated 5 out of 5 stars

Perfect features

This shirt was exactly the one my husband was wanting. Breast pocket and button down collar, comfortable fit and chambray material. Half price offer which made it a reasonable price. Easy ordering and quick delivery.

29 July 2026
Rated 5 out of 5 stars

Quality , choice and reliable

Brook Taverner are my go to menswear retailer for quality and choice at a great price. Sizing is great too.
Most of my purchases are online and their service is excellent and fast. Also good at processing returns and refunding.
I thoroughly recommend them

27 July 2026

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