Brothersintimeuk Reviews 

255
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional knowledge, patience, and genuinely helpful attitude throughout the entire purchasing journey. Consumers are also exceptionally satisfied with the outstanding quality of the timepieces, noting that items arrive in pristine condition and match their descriptions perfectly. People deeply appreciate the efficient communication and prompt service, which make online transactions remarkably smooth, secure, and reliable from start to finish. Buyers often mention that they would gladly return for future purchases because of the highly trustworthy, welcoming, and professional environment provided.

What people talk about most

Product

Users describe positive interactions with product, expressing absolute delight with their timepieces arriving... See more

Service

People report high satisfaction with the service, describing it as professional, efficient, and outstanding.... See more

Staff

Reviewers mention positive feedback about staff, highlighting a generally fantastic and flawless experience.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a few back and forth messages it was clear that Giuseppe really knew his stuff about the watch in question. (I had spent the last 6 months researching it!) One of my concerns was about... See more

Rated 5 out of 5 stars

This is my second watch I’ve purchased through Brothers in Time and specifically in dealing with Giuseppe. I always follow the principle of ‘buy the dealer’ before the watch and Giuseppe is someone wh... See more

Rated 5 out of 5 stars

I had been looking for a particular new Omega watch for some time but didnt want to afford a new one. I saw what i wanted on their website and made contact. Giuseppe immediately responded and provide... See more

Rated 5 out of 5 stars

I have dealt with this company on two occasions. One a purchase and two a sale. Exceedingly good, honest communication. Met both on each transaction and very friendly chaps. Highly recommend them for... See more


Company details

  1. Watch shop

Written by the company

Purveyors of Luxury Timepieces and specialised watches.


Contact info

4.9

Excellent

TrustScore 5 out of 5

255 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(255)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

From my initial enquiry regarding the…

From my initial enquiry regarding the purchase of the rolex submariner date, I found Giuseppe very helpful, and gave me confidence in purchasing the watch. I explained that I had an oversize wrist and he assured me it wouldn't be a problem, he said he will sort it when he delivers it. He arrived with Eren at the time he said, presented me the watch and swiftly put another link in as it didn't quite fit. Great service guys, keep up the good work!

24 December 2021
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you Richard, enjoy such a great watch. 👍🏻 Giuseppe & Eren.

Rated 5 out of 5 stars

Nice people to buy from…

It’s nice to do business with people that really care about their customers and care about what they are doing. Highly recommended. I have complete trust and confidence in Guiseppe and Eren. My purchase was a Rolex GMT Batgirl.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

10/10 for service and helpfulness

I found this shop Brothers in Time very helpful with questions and queries about buying a watch.I’m very pleased with my watch.They even delivered it for me. I recommend this shop as they were so helpful.

12 December 2021
Unprompted review
Rated 5 out of 5 stars

I bought my 2nd Rolex from Giuseppe…

I bought my 2nd Rolex from Giuseppe this morning and once again left with a huge smile. Watch was as described and a complete set. The service included being picked up from the Train Station and being dropped off just in time for my Train journey back home. Who needs AD when you have BIT. Many thanks guys and will be back next year to add to my collection for sure. Afaq

1 December 2021
Unprompted review
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Reply from Brothersintimeuk

Thanks Afaq, we hope you enjoy the new addition to the collection.
Regards, Giuseppe

Rated 5 out of 5 stars

Good range of watches and prices seemed…

Good range of watches and prices seemed reasonable.
First time I'd made a purchase from B-in-T but Giuseppe couldn't have been more helpful.
Watch received today, I'm delighted ! Many thanks!

23 November 2021
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you Sue, we hope he appreciates your gift.
Regards,
BinT team

Rated 5 out of 5 stars

Brothers in Time

Found Brothers in Time very professional fair and honest.
Very pleased with my purchase fantastic submariner which was just as advertised and as Giuseppe described.
Would highly recommend Brothers in Time great service!

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Brothers in time

I delt with Giuseppe and he was brilliant.
This is a really helpful and professional company, I would highly recommend them. The watch I bought was at a very competitive price and brilliant quality.

1 November 2021
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thank you Jason, we hope you enjoy your new timepiece.
Giuseppe

Rated 5 out of 5 stars

Dealt with Giuseppe

Dealt with Giuseppe, he was nothing but helpful from the start, easy to deal with. Highly recommend brothers in time, and I will have no hestitation using them again in the future.
Andrew.

30 October 2021
Unprompted review
Rated 5 out of 5 stars

These guys are unbelievable helpful

These guys are unbelievable helpful, delivered it me in person 4 hours round trip for these guy go above and beyond for customers 10/10 service thanks lads

26 September 2021
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Omar, enjoy the new watch.

Rated 5 out of 5 stars

After many years of wanting I quality…

After many years of wanting I quality time piece I found these guys on eBay. I searched out many others to find the watch I wanted and If it would be local, priced to suit and authenticity. I spoke to Guiseppie on the phone and he bent over backwards to go against there usual policy of 24 hours notice to view etc and within hours I had a viewing of my dream Bluesy…. All above board and bought the watch. After I had a lift to the station and a lovely chat with him. Thank you. Highly recommended if you want that personal touch without paying fancy overheads.

I will purchase from them again

Cheers Guiseppie great stuff.

15 September 2021
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Mark, enjoy your new watch & it was our pleasure.

Rated 5 out of 5 stars

One happy wife!

One happy wife!! After looking for ages I found the perfect watch from Brothers in Time still haven’t seen a better example for both price and condition… Giuseppe was a pleasure to deal with from start to finish, will 100% be a repeat customer when the time is right to purchase a new piece for the collection!!

11 September 2021
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Scott, glad she liked the watch. Enjoy 👍🏼

Rated 5 out of 5 stars

Recently made a purchase with them

Recently made a purchase with them, for an item they personally delivered and were very friendly and professional and an excellent service

10 September 2021
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Thanks Linda, hope he enjoys the new watch 👍🏼

Rated 5 out of 5 stars

The whole experience was excellent from…

The whole experience was excellent from start to finish. The watch i brought was as described very good value for money. But the service i got was second to none responded to by inquiry very swiftly. I will not hesitate to buy another watch from this company. Highly recommended company.

5 September 2021
Unprompted review
Rated 5 out of 5 stars

Watch purchase

Great communication via text and phone calls.all questions answered. Very knowledgeable. Nice secure office.great guy great watch and very good price. i will definitely be purchasing from these guys again.highly recommend.⭐️⭐️⭐️⭐️⭐️

20 August 2021
Unprompted review
Rated 5 out of 5 stars

Great Experience

Can't fault the service from the guys. Watch bought and personally delivered within 2 days. Will definitely do business with Brothers in Time again. 👍🏼

20 August 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Top guys, amazing service. Contacted them looking for a watch & they sourced the watch quickly and within my budget. Perfect service start to finish. Will be using these guys again 🙏🏼

12 August 2021
Unprompted review

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