These guys are the absolute best. Been shopping with them for years and will continue to do so. I always find the best products here on sale before anywhere else, and their customer support is rock so... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order a helmet on Saturday 5/30, I get an email the following day Sunday 5/31 from Ben. They are updating their system to improve shipping.(red flag) It is now Wednesday, June 3 no emails or confirma... See more
Ship was slow but not too excessive. The problem arose when a NEW item arrived defective. The most time consuming broken return system I've ever dealt with bar none. Pictures/return forms broken webs... See more
Some constructive criticism; my multiple item order came on separate Days but order status was marked as “complete” after the first items were delivered. I freaked out thinking the other part of my or... See more
Company details
Information provided by various external sources
Motocross gear, parts and accessories distributor offering some of the most competitive prices in the industry. We are dedicated to the motocross customer, You want it? We can get it!
Contact info
United States
- www.btosports.com
2.7
Poor
732 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Great stuff
Only issues I had was with fedex themselves! Love my New Jersey’s and gloves!
6 May 2020
Unprompted review
Very fast shipping and easy check out
Very fast shipping and easy check out. Great company
6 May 2020
Unprompted review
Yes got my order from April 24th on time
6 May 2020
Unprompted review
Fast and exactly what I ordered
5 May 2020
Unprompted review
Easy to use site fast delivery will…
Easy to use site fast delivery will definitely be ordering again
4 May 2020
Unprompted review
Good experience
Good experience. Helmet is too small so hopefully the return process goes as smooth as the purchase
4 May 2020
Unprompted review
SUPER fast shipping
SUPER fast shipping! Great quality of the custom jersey! Love BTO
3 May 2020
Unprompted review
10 out 10 would recommend
Great quality with great customer service! Got my part faster than expected! Thanks btosports!
3 May 2020
Unprompted review
Delivered on time and a perfect fit.
2 May 2020
Unprompted review
I enjoyed my experience BTO sports very…
I enjoyed my experience BTO sports very much. Product was great and exceeded my expectations. Had one small issue which was an honest mistake, emailed about it and received a response very quickly and resolved the issue. The customer service was outstanding. I am definitely going to be a returning customer.
30 April 2020
Unprompted review
Happy with my overall experience
28 April 2020
Unprompted review
I ordered a whole moto cross suit a…
I ordered a whole moto cross suit a week after I ordered the emailed me and said they didn't have the helmet or the boots and then two more weeks go by and I still hadn't received anything so I called and asked for a refund not sure I even got my 380$ back but whatever.
28 April 2020
Unprompted review
Fast shipping even during this pandemic…
Fast shipping even during this pandemic crisis,always the beast deals !
28 April 2020
Unprompted review
Wonderful customer service
When an item I ordered was unavailable, an actual person reached out to me and gave me several options. Didn’t just cancel my order etc. We ended up with a great product. Highly recommend and will be back in the future!
28 April 2020
Unprompted review
They fit like a glove thank you
28 April 2020
Unprompted review
quality products and dirt cheap pricing…
quality products and dirt cheap pricing what else could you ask for?!
bRAAAAAP
27 April 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.