Having had a 5 year wait for planning we reached out to BuildStore to help with arranging finance. From the moment we were introduced to Attila he was so reassuring and patient in explaining all the o... See more

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So far so good. Our dealings have been with our Account Manager Jen, who is quite possibly the chirpiest person to have ever left me a voicemail. Our case manager Stuart, has been professional through... See more
Company replied
I had a great experience with BuildStore from start to finish. My case handler (Mike) was always available to help me and went above and beyond to assist in any issues that I may have had. If some... See more
I thought the process of getting a mortgage, aged 63, would be very difficult. Build Store made it easy, cost effective and a good experience. I have to thank Shaun Smith, in particular, for helping m... See more
Company replied
Company details
Written by the company
Experts in Self Build, Renovation & Custom Build | We turn Homeowners into Homebuilders | Specialists in Land, Mortgages & Insurance, and Project Support
Contact info
8 Houstoun Interchange Business Park, EH54 5DW, Livingston, United Kingdom
- 0345 223 4888
- enquiries@buildstore.co.uk
- www.buildstore.co.uk
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Expert advice
Really helpful mortgage advisor who I felt was trying her best to get us the best product available.

Reply from BuildStore
Expert Help
BuildStore have provided the reassurance of an end to end service. Borrowing options were discussed in detail and their roster of specialist and smaller lenders resulted in a mortgage product that suited our timing and needs. Service levels from the BuildStore team have been impressive. Balancing professionalism with a personal touch and genuine interest in our progress. A really very good experience built on high levels of trust and impressive communication.

Reply from BuildStore
Woodside Self Build
A self build project is demanding throughout but with the help of Buildstore and Tommy Walker in particular, I was able to get through the financial matters smoothly. Thanks.

Reply from BuildStore
As first time buyers and self-builders…
As first time buyers and self-builders we have been guided through every step of the process by Shaun as our application wasn’t straightforward who has been at the end of a phone call every time we have needed him. I would recommend visiting the NSBRC in Swindon where we attended a very informative talk by Tom Sherry and they also offer a membership to the NSBRC with a discount off of the mortgage fees.

Reply from BuildStore
Guidance
The help, guidance and advice that I have received has been second to none.
The team have been friendly and approachable every step of the way
I am so glad that I chose to go the Buildstore

Reply from BuildStore
Amazing experience with build store
Amazing experience with build store! Colin was extremely helpful, patient and very efficient when it came to helping us find and apply for a mortgage. Couldn’t recommend this place enough !

Reply from BuildStore
Very good support throughout
Very good support throughout, in acquiring Agreement in Principle for our self build mortgage.
Provides a lot of confidence for the next steps.
Update 29 March 2025:
Very happy about the level of support provided. Meanwhile, we have a formal mortgage offer. Our situation, being here on a visa, and wanting to do a true self build in Scotland is not the most common case, and Buildstore managed this brilliantly, with confidence and patience.

Reply from BuildStore
Buildstore were responsive and easy to…
Buildstore were responsive and easy to deal with. Stuart was very helpful throughout the process. Would highly recommend to others entering into the self-build process.

Reply from BuildStore
A simple re-mortgage
A simple re-mortgage, third time I've used them, just as reliable this time

Reply from BuildStore
Excellent Financial Advisory Service for Self Build Project
We were guided through all our financial options with ease and with regular contact. Sean Smith was given our complicated brief but he worked through it and has made our relocation and self build plans financially achievable.

Reply from BuildStore
Everyone at build store is as a massive…
Everyone at build store is as a massive help. As a first time buyer this company was the best I’d used tired a few others and definitely best mortgage advisors available.
Especially wanna thank Aysha, James, Harry and Tom.
Really good team there and would highly recommend to anyone who is looking to get a mortgage

Reply from BuildStore
A First-Class Mortgage Broker with access to the most competitive products. Especially good for complicated circumstances.
A First-Class Mortgage Broker. We have been on a self-build journey for 2 and half years and SHAUN SMITH has provided excellent advice and service throughout. We needed to release equity to buy our plot, then a self-build mortgage for the build and finally re-mortgaging to a conventional residential mortgage when the house was completed. Buildstore via MAB has access to a vast range of products to fit all circumstances and came up with highly competitive products for each stage of our requirements. 10/10 for Shaun, Aysha and all the Buildstore team that supported us on our adventure.

Reply from BuildStore
Tremendous Service
Colin Telford at BuildStore has been exemplary in the mortgage process for our self build. Incredibly helpful and supportive, taking us through the process to approval of our self build mortgage.

Reply from BuildStore
Build Store helped me through!
Build Store were practical, efficient, always available when needed, and friendly. They arranged financing for my two house building project, and when a house sale fell through, sorted out a complex refinancing with very little notice.
Now I have finally sold my old house, and can look back on the whole nightmare, I realise that Buildstore were always reliable, available, and did what was needed. Thank you!!!

Reply from BuildStore
Highly Recommend
Have used Buildstore a number of times and have always been brilliant. Would highly recommend for self builders

Reply from BuildStore
Stuart has been great
Stuart has been great, always available to talk, and review our situation, it has been a good help along the way.

Reply from BuildStore
Shaun was amazing
Shaun was amazing. Such a seamless way of dealing with our finance applications. Highly recommended.

Reply from BuildStore
Build loan great for self build
Build loan were very straight forward .They were alway there to answer questions and advise and always very prompt to make payment as we needed them for our build

Reply from BuildStore
Stuart provided excellent advice and…
Stuart provided excellent advice and assistance in securing our decision in principle. Would highly recommend.

Reply from BuildStore
Highly recommend buildstore
Using build store was such a great help as building your own home is such a stressful thing to do, they supported us throughout and were always on the other side of the phone if you needed anything

Reply from BuildStore
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