Not being very tech savvy, I found the bullion by post website one of the most user friendly I've used. Easy to navigate and all clearly explained. The products are clearly described with clear image... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is a truly trustworthy company, for people who look into physical metals it is a no brainer! trust is hard earned by bullion by post, it is proper, honest company operating on the market for almos... See more
Company replied
I very rarely leave reviews; however, I have now had a relationship with bullionbypost for some 5 years and it's no exaggeration to claim that it's been one of my best. When I first started collecting... See more
Company replied
A pleasant, personal and straight forward way of buying investment gold. The online site fully explains all aspects of what’s involved with full transparency and is very confidence inspiring. Have alr... See more
Company replied
Company details
- #14 of 37 best companies in Gold dealer
- #12 of 22 best companies in Coin dealer
- #14 of 36 best companies in Gold and silver trading company
- #14 of 78 best companies in Investment service
About BullionByPost
Written by the company
We launched BullionByPost to give UK investors a straightforward, secure way to buy bullion with no hidden fees and free fully insured delivery. No complications. Just the metal.
Our range covers gold and silver bars and coins, plus platinum and palladium. And if you’re not fluent in bullion jargon, don’t worry, we’ve got tools and guides to help you understand the market in plain English.
Why BullionByPost?
Written by the company
- The UKs Number One Online Bullion Dealer
- We’ve been leading the way for a while now, and not by accident. BullionByPost helped pioneer online bullion buying in the UK back in 2008, and we’ve been trusted by customers ever since.
- Over 1.5m Orders Delivered
- Trust and security matter when you’re buying precious metals. That’s why we’re proud to have securely delivered over 1.3 million orders across the UK and Europe. Experience counts, especially when it’s your order.
- Free, insured delivery. No hidden fees.
- Buying bullion is a considered purchase, not an impulse buy. So we keep things straightforward: free, fully insured delivery, with no last-minute extras added at checkout. Real assets, simply delivered.
Free Fully Insured Delivery
Fast and secure delivery
With Bullion By Post all gold and silver bullion orders are delivered free of charges and fully insured. All orders over £40 will be delivered next day.
Contact info
Floor 16, B5 4UA, Birmingham, United Kingdom
- 0121 634 8060
- support@bullionbypost.co.uk
- www.bullionbypost.co.uk
2026 Britannia Range at Bullion By Post
4.8
Excellent
22k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wanted to sell a gold coin I had…
I wanted to sell a gold coin I had purchased many years earlier. The instructions were clear, the communications before, during and after the transaction were good, the posting was made easy and the money arrived promptly in my bank. All this gave me confidence to proceed and to have no trepidation for doing the same in the future.
26 August 2026
Reply from BullionByPost
Thank you for such thoughtful feedback 😊 We’re delighted to hear that the clear instructions and communication throughout the transaction gave you the confidence to sell your coin with us.
It’s great to know that the posting process was straightforward, that you were kept informed before, during and after the sale, and that your payment reached your bank promptly.
We’re particularly pleased to hear that the experience has left you feeling confident about using the service again in the future. That trust is incredibly important to us.
Thank you for taking the time to share such a detailed review and for choosing BullionByPost.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you received excellent service and would highly recommend us.
We really appreciate you taking the time to share your experience and your confidence in our team.
All the best,
Customer Service Team
The process was simple and efficient.
26 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the process simple and efficient.
Making things straightforward and hassle-free for our customers is exactly what we aim for, so it’s great to know everything went smoothly for you.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found the buying process simple and straightforward, and that your order arrived with next-day delivery.
We aim to make ordering as easy and efficient as possible, so it’s great to know everything went smoothly from purchase through to delivery.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Very well organsied…
First time I have used Billion by post and found it very well organised with quick release of funding which I was very pleased with. Plus we got more than they had quoted.
25 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re really pleased to hear that, as a first-time customer, you found the process well organised and were happy with how quickly your funds were released.
It’s also great to hear that you received more than the initial quotation — we always want our customers to receive the correct value based on the items we ultimately receive and assess.
Thank you for giving us a try and for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Simple honest reliable efficient…
Simple honest reliable efficient trustworthy... Excellent.
25 August 2026
Reply from BullionByPost
Thank you for such fantastic feedback 😊 We’re delighted to hear that you found us simple, honest, reliable, efficient and trustworthy — that really does mean a lot to our team.
We work hard to make every transaction straightforward while giving our customers the confidence that everything will be handled properly.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Been with bullion by post for 8 years…
Been with bullion by post for 8 years and buying or selling my metals is easy and good service thank you very much will recommend my friends
25 August 2026
Reply from BullionByPost
Thank you for your wonderful feedback 😊 We really appreciate your loyalty over the past eight years.
It’s fantastic to hear that you’ve found both buying and selling your precious metals easy and have consistently received good service from our team. Supporting customers over many years is something we’re incredibly proud of.
Thank you for your continued trust and for recommending us to your friends. It genuinely means a great deal to us.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found our team helpful and that Karim was able to provide such great service.
It’s also great to know you were happy with the efficiency of the service and the price you received. We’ll be sure to pass your kind comments on to Karim.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re pleased to hear that you found it easy to buy from us and were happy with how quickly everything was handled.
We aim to keep the purchasing process simple and efficient from start to finish.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Fast, reliable supplier.
Easy order process, fast delivery the next day. Nothing could have been improved on the experience. Would recommend to all.
25 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found the ordering process so easy and that your order arrived the very next day.
It’s particularly pleasing to know that you felt there was nothing that could have improved your experience. That’s exactly the kind of service we aim to provide.
Thank you for your kind recommendation and for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your fantastic feedback, Nick 😊 We’re delighted to hear that you received excellent service and that you would highly recommend us.
We really appreciate you taking the time to share your experience and your confidence in our team.
All the best,
Customer Service Team
Gold experience.
I’ve bought gold sovereigns from this company on a few occasions and it’s always been a perfect smooth experience. Great coins too. Would recommend!
25 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 It’s wonderful to hear that you’ve bought gold Sovereigns from us on several occasions and that each experience has been smooth and straightforward.
We’re also delighted that you’ve been pleased with the quality of the coins. It means a great deal to know that you continue to choose us for your gold purchases and would recommend us to others.
Thank you for your continued custom and support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found our service excellent from the moment you placed your order through to delivery.
We aim to make the entire experience smooth, straightforward and reliable, so it’s great to know everything went so well for you.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
First class service cannot fault you…
First class service cannot fault you many thanks
24 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found our service first class and that you couldn’t fault your experience.
It’s wonderful to know that everything went so smoothly for you. Thank you for taking the time to share your kind words and for your support.
All the best,
Customer Service Team
The items was delivered on time and as…
The items was delivered on time and as described.
24 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re pleased to hear that your items arrived on time and exactly as described.
Providing accurate product information and a reliable delivery service is really important to us, so it’s great to know everything met your expectations.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
As a first time purchaser I was anxious…
As a first time purchaser I was anxious about the security and delivery of buying by post, but it proved to be secure and efficient and delivered by the next working day .
Many thanks.
24 August 2026
Reply from BullionByPost
Thank you for your lovely feedback 😊 We completely understand that making your first purchase of precious metals by post can feel a little daunting, particularly when it comes to security and delivery.
We’re delighted to hear that the process proved to be secure and efficient, and that your order arrived by the next working day. Giving first-time customers confidence in ordering from us is really important, so it’s great to know everything went smoothly.
Thank you for giving us a try and for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Reply from BullionByPost
Thank you for your great feedback 👍 We’re delighted to hear that you found buying gold with us easy and were happy with the security of the delivery.
We know how important it is for customers to feel confident when purchasing precious metals, so it’s great to hear that everything arrived safely and smoothly.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Clear instructions
Clear instructions, deal and payment expedited quickly. Actual monetary outcome similar to estimate.
20 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re pleased to hear that you found the instructions clear and that the transaction and payment were handled quickly.
It’s also great to know that the final amount you received was in line with the estimate provided. We aim to keep the selling process transparent and straightforward from the initial valuation through to payment.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
Great service from this company quick…
Great service from this company quick delivery to 👍
22 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you received great service from our team and were pleased with the speed of your delivery.
We aim to make every order as straightforward and efficient as possible, so it’s great to know everything went smoothly for you.
Thank you for taking the time to share your experience. We really appreciate your support.
All the best,
Customer Service Team
I have made several purchases over the…
I have made several purchases over the years and have found the professional service well executed on each occasion.
22 August 2026
Reply from BullionByPost
Thank you for your continued support 😊 We’re delighted to hear that you’ve made several purchases with us over the years and that you’ve consistently found our service professional and well executed.
It’s particularly pleasing to know that we’ve been able to provide the same reliable experience across your purchases. We really value the trust you place in us and appreciate you choosing us time and again.
Thank you for taking the time to share your experience.
All the best,
Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.