Not being very tech savvy, I found the bullion by post website one of the most user friendly I've used. Easy to navigate and all clearly explained. The products are clearly described with clear image... See more
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Review summary
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It is a truly trustworthy company, for people who look into physical metals it is a no brainer! trust is hard earned by bullion by post, it is proper, honest company operating on the market for almos... See more
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I very rarely leave reviews; however, I have now had a relationship with bullionbypost for some 5 years and it's no exaggeration to claim that it's been one of my best. When I first started collecting... See more
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A pleasant, personal and straight forward way of buying investment gold. The online site fully explains all aspects of what’s involved with full transparency and is very confidence inspiring. Have alr... See more
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Company details
- #14 of 37 best companies in Gold dealer
- #12 of 22 best companies in Coin dealer
- #14 of 36 best companies in Gold and silver trading company
- #13 of 77 best companies in Investment service
About BullionByPost
Written by the company
We launched BullionByPost to give UK investors a straightforward, secure way to buy bullion with no hidden fees and free fully insured delivery. No complications. Just the metal.
Our range covers gold and silver bars and coins, plus platinum and palladium. And if you’re not fluent in bullion jargon, don’t worry, we’ve got tools and guides to help you understand the market in plain English.
Why BullionByPost?
Written by the company
- The UKs Number One Online Bullion Dealer
- We’ve been leading the way for a while now, and not by accident. BullionByPost helped pioneer online bullion buying in the UK back in 2008, and we’ve been trusted by customers ever since.
- Over 1.5m Orders Delivered
- Trust and security matter when you’re buying precious metals. That’s why we’re proud to have securely delivered over 1.3 million orders across the UK and Europe. Experience counts, especially when it’s your order.
- Free, insured delivery. No hidden fees.
- Buying bullion is a considered purchase, not an impulse buy. So we keep things straightforward: free, fully insured delivery, with no last-minute extras added at checkout. Real assets, simply delivered.
Free Fully Insured Delivery
Fast and secure delivery
With Bullion By Post all gold and silver bullion orders are delivered free of charges and fully insured. All orders over £40 will be delivered next day.
Contact info
Floor 16, B5 4UA, Birmingham, United Kingdom
- 0121 634 8060
- support@bullionbypost.co.uk
- www.bullionbypost.co.uk
2026 Britannia Range at Bullion By Post
4.8
Excellent
22k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that your call was answered quickly and that you found our team polite and helpful.
It’s also wonderful to know that you were pleased with the quick turnaround. Providing efficient service while ensuring customers receive friendly support is exactly what we strive for.
Thank you for taking the time to share your experience and for choosing BullionByPost.
All the best,
BullionByPost Team
Very patient and kind operator
Very patient and kind operator. Everything explained simply. Feel more confident in completing this transaction. Thank you Nicholas.
19 August 2026
Reply from BullionByPost
Thank you for your wonderful feedback 😊 We’re delighted to hear that Nicholas was so patient and kind, and that he was able to explain everything clearly and simply.
It’s especially pleasing to know that his support helped you feel more confident in completing your transaction. We’ll be sure to pass your kind comments on to Nicholas.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
BullionByPost Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you think BullionByPost is a great company and that you were pleased with our products and professional service.
Your kind recommendation means a great deal to us, and we really appreciate you taking the time to share your experience.
Thank you for choosing BullionByPost and for your support.
All the best,
BullionByPost Team
Transaction satisfaction.
I phoned up and gave them the information about my sale items. I was given a price which I was very happy with as I know we won't get spot price and they didn't quote me a million miles off either. Followed return directions in email, received an email to say they had got my package and was going to be processed shortly. I then had a confirmation email with my items and price then the money was transferred into my bank within the allotted time. I will use these again in the future ☆☆☆☆☆
13 August 2026
Reply from BullionByPost
Thank you for such a fantastic 5-star review! ☆☆☆☆☆ 😊
We’re delighted to hear that you found the selling process straightforward from your initial phone call through to receiving your payment.
It’s great to know that you were happy with the price offered for your items and that our email updates kept you informed at each stage, from receiving your parcel through to confirming the items and final payment. Making the selling process clear, transparent and efficient is exactly what we aim for.
We’re especially pleased to hear that you’ll be using BullionByPost again in the future. Thank you for your trust and for taking the time to share such a detailed review.
All the best,
BullionByPost Team
Reply from BullionByPost
Thank you for your feedback 😊 We’re delighted to hear that you found our service very professional.
Providing a reliable, efficient and professional experience is something we take great pride in, so your kind words are greatly appreciated.
Thank you for taking the time to share your experience and for choosing BullionByPost.
All the best,
BullionByPost Team
The process was quicker than I thought…
The process was quicker than I thought it would be.
13 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that the process was quicker than you expected.
We always aim to make things as simple and efficient as possible, so it’s wonderful to know that everything was completed so smoothly and promptly.
Thank you for taking the time to share your experience and for choosing BullionByPost.
All the best,
BullionByPost Team
Easy to deal with and friendly staff
13 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found us easy to deal with and that our staff were friendly and helpful.
Providing a straightforward experience alongside friendly, personal service is something we take great pride in.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
BullionByPost Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found the whole experience simple, secure and efficient from start to finish.
Providing a straightforward service while ensuring our customers feel confident and secure throughout the process is exactly what we strive for.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
BullionByPost Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found our service very efficient and that we did exactly what we said we would.
Delivering on our promises and providing a straightforward, reliable service is something we take great pride in.
Thank you for taking the time to share your experience and for choosing BullionByPost.
All the best,
BullionByPost Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you received a quick payout and consider BullionByPost a reputable company.
Providing a fast, reliable and trustworthy service is exactly what we strive for, so your kind words are greatly appreciated.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
BullionByPost Team
Sold gold and coins- straightforward…
Sold gold and coins- straightforward process, clear instructions given and easy to talk to on the phone.
Really good price given and happy with valuation.
13 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found the process of selling your gold and coins straightforward from start to finish.
It’s great to know that the instructions were clear, our team were easy to talk to over the phone, and most importantly that you were happy with the price offered and the valuation of your items.
We aim to make selling precious metals as simple, transparent and hassle-free as possible, so it’s wonderful to know that this was your experience.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
BullionByPost Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you received a quick response and payment, and that you found the transactions clear and concise.
Keeping the process straightforward and efficient is exactly what we strive for, so it’s wonderful to know that everything went smoothly.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
BullionByPost Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found our service excellent and that we did exactly what we said we would.
Keeping things simple, straightforward and delivering on our promises is something we take great pride in.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
BullionByPost Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that everything went exactly as promised and that your item arrived the very next day.
Providing a straightforward service and delivering on the promises we make is something we take great pride in, so it’s wonderful to know that everything went smoothly for you.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
BullionByPost Team
Bullionbypost was recommended to me by…
Bullionbypost was recommended to me by a friend. The ordering and purchasing process was straight forward. The website is very easy to navigate. Staff were helpful over the phone. I went in person to collect my order. Leigh was welcoming, helpful and explained things clearly. I am happy with my purchase and the overall service and have already recommended them to more friends! Thankyou BullionbyPost!
14 August 2026
Reply from BullionByPost
Thank you for such a fantastic and detailed review 😊 We’re delighted that your friend’s recommendation led you to BullionByPost and that you found the ordering and purchasing process straightforward.
It’s great to hear that you found our website easy to navigate and that our team were helpful when you contacted us by phone. We’re especially pleased that you chose to collect your order in person and had such a positive experience with Leigh. We’ll be sure to pass your kind comments on to him.
It’s wonderful to know that you’re happy with both your purchase and the overall service, and even better that you’ve already recommended us to more friends!
Thank you for putting your trust in BullionByPost and for taking the time to share your experience. We really appreciate your support.
All the best,
BullionByPost Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found it easy to choose and order your purchase and that you were happy with the secure dispatch.
Keeping the ordering process simple while ensuring precious metals are packaged and dispatched securely is exactly what we strive for.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
BullionByPost Team
Easy to understand instructions and…
Easy to understand instructions and friendly customer service.
12 August 2026
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found our instructions easy to understand and that you received friendly customer service.
Providing clear guidance and helpful support throughout the process is exactly what we strive for, so your kind words are greatly appreciated.
Thank you for taking the time to share your experience and for choosing BullionByPost.
All the best,
BullionByPost Team
Brilliant to deal with,and first class…
Brilliant to deal with,and first class service A+++
12 August 2026
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found us brilliant to deal with and received first-class service.
An A+++ is fantastic to see! We really appreciate you taking the time to share your experience and thank you for choosing BullionByPost.
All the best,
BullionByPost Team
Reply from BullionByPost
Thank you for your great feedback 😊 We’re delighted to hear that you found BullionByPost easy to deal with and very efficient.
Providing a straightforward and efficient service is exactly what we strive for, so it’s wonderful to know that everything went smoothly for you.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
BullionByPost Team
Reply from BullionByPost
Thank you for your fantastic feedback 😊 We’re delighted to hear that you found our service incredibly efficient and trustworthy.
Providing a reliable, straightforward service that our customers can have confidence in is something we take great pride in.
Thank you for taking the time to share your experience and for choosing BullionByPost. We really appreciate your support.
All the best,
BullionByPost Team
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