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Bupa Dental Care UK Reviews 

25,568
•
TrustScore 5 out of 5

4.8

Dentist
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Review summary

Created with AI, based on recent reviews

Looking at 3,629 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and highly skilled dental professionals who consistently make everyone feel comfortable and relaxed during appointments. People also deeply appreciate receiving thorough explanations, remarkably gentle care, and highly efficient service throughout their entire dental journey. Some reviewers were not happy with communication issues, mentioning persistent difficulties reaching the practice by phone and occasionally encountering rude reception staff. A few consumers additionally felt that certain visits felt overly rushed or lacked adequate reassurance when they were dealing with significant pain or unexpected discomfort.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the welcoming and professional environment from... See more

Service

Reviewers mention positive feedback about service, highlighting the ease of booking appointments even in... See more

Customer service

Users describe positive interactions with customer service, noting that staff go out of their way to help and... See more

User experience

People report positive experiences with user experience, highlighting smooth and hassle-free appointments... See more

Quality

Customers consistently note positive experiences with quality, praising the thorough and excellent dental... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to praise Bupa Dental Care in Bristol. Ever since I was little back in the 1960s I have had bad experiences with Dentists and because of that I didn't go to one for a very long time.... See more

Rated 5 out of 5 stars

I have just completed my orthodontic journey and would highly recommend the team at Bupa Dental Care in Poundbury. As someone who accessed orthodontic work later in life I am in my late 50's now. The... See more

Rated 5 out of 5 stars

I go to Bupa Sevenoaks, where I see Naveed for dentistry matters and Aneta as my hygienist. I've been with both for years now and feel treated very fairly. Both impressively remember things I had ment... See more

Rated 5 out of 5 stars

Superfriendly. Hi tech environment. Delightful Reception Staff. Superb Dentist who I get to have repeat visits with so I don't feel like every time is starting from scratch..... or drill as the cast m... See more

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental clinic
  4. Dental Hygienist
  5. Emergency dental service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.

Contact info

4.8

Excellent

TrustScore 5 out of 5

26k reviews

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No recent history of asking for reviews

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4.8

All reviews

(25,568)

3,455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Friendly warm welcome

Friendly warm welcome. The whole process was fully explained and I was checked on at various stages. Maybe felt a little anxious but I was reassured all the way through. Did not experience any pain or discomfort

26 August 2026
Unprompted review
Rated 3 out of 5 stars

I didn't like the fact that my visit…

I didn't like the fact that my visit took 5 mins but they couldn't do the filling and I had to make a separate appointment fir that. It is not that easy for me to get to an appointment. I am 87. It just seems that it is an excuse to get more money out of me.

10 August 2026
Unprompted review
Bupa Dental Care UK logo

Reply from Bupa Dental Care UK

Hi, thank you for your review. We’re sorry that you were not satisfied with your experience here with us. Please contact the practice and ask to speak with the Practice Manager to discuss further.

Rated 5 out of 5 stars

Brilliant service all round

Brilliant service all round from every staff member I meet. Feel really valued and cared for. As an autistic patient, I couldn't recommend them enough for their considerations and willingness to support me on my visits. Thank you.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Private Dentistry

Fantastic Private Dentistry, every time I use themI am very satisfied, Dr Veska is fantastic and her assistant too, and the reception ladies are very nice and sympathetic too, great place saved me from a lot of pain 👍.

25 August 2026
Unprompted review

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