Burgerking Reviews 

Hi came to a Burger king on the 08 07 2026 and the gi called

This place needs shutting down until there have the right staff and have taken a course on how to serve food. The Drive way was shut. Mountains of food stacking up some of it being there for 1hour. The staff was making the food but no one was calling orders as the screen also wasn’t working. You had to ask yourself for the food. Waited over 50 mins for the food I also had to ask. I ordered food as well as 3 children’s meals they response they had no boxes to put them in and they just put in a small brown bag with the rest of my order. And was given no toy until I ask. fause advertisement if you haven’t got the correct orders what are we paying for Or the correct staff it shouldn’t be open. Even a gentleman was waiting over a hour and half for just a cheeseburger they tried giving him something of the pile of food that been sat there he refused and they had to make him another one. All I can say is don’t use delivery as you might be getting something of that huge pile that has been sat there for an hour even longer. Never again. It’s a shame because this is my first experience there, I had to look at the reiews when I got home and it looks/sounds like this has been going on a while now. Something needs to be done. Ashton under lyne

I arrived at Burger King and placed my order at the kiosk, selected eat in, and my wife said we were going to sit at table 3. When we got to the table it was stinking and sticky, so as the restaurant was empty apart from three other people we sat on the next table over. When our food arrived we told the young lady that we moved table because it was dirty. She placed our food on our table and walked off without muttering a word. We started to eat our food. Our fries and my burger were freezing cold, and within seconds of starting to eat we were greeted with a load of flies. I know there is not a lot you can do about flies, but I am sure if you cleaned up, it would help. We couldn't cope any more, so grabbed what was left of our food to finish it off in the car. On the way out, I happened to look down to the floor and noticed how dirty the floor was.

I don't think I will be eating at the Trostre, Llanelli Burger King again.

Unable and difficult to edit part of order.
Waited 20 minutes for order.
Chips undercooked.
Liquid on floor not cleaned.
A waste of money!

Horrible! Cold! Over priced! Never again !!

Complained about poor hygiene standard , managers handling uncooked food and cooked burgers without washing hands just wiping on trousers and poor quality shakes. No response as if bk have sacked their customer services team

Burger King have become an absolute joke and not surprisingly the few I have frequented recently are empty.

The worst restaurant is the so called flag ship one in The Strand in London ,slow service because of short staffing,half the time the kiosks don’t work and the codes on the table don’t work either.

My Double Bacon Cheeseburger yesterday had no bacon in it and instead of giving me a new one the surly youth just put some bacon in it!-Unbelievable

I won’t be going back to be ripped off again!

Disappointed with our drive through today. First time at the new site, Ashton-under-Lyne.
Order no 4519 time 13:49
Both burgers were great on taste, however, they were both COLD.
Hopefully better next time 🥲

Great service and great meal experience at Burger King, Ayr Heathfield Retail Park.
Neat and clean restaurant at the time of our visit.
We order Whopper Burger and Chicken mayo burger.The food was neatly arranged, food was warm and delicious.
Millian served us via table service. Great help from him regarding additional item.Very polite and friendly.
Thank you

Visited Burger King Hopwood very slow service even though there was only a couple of people waiting, Staff seemed to be more interested in chatting to their mates at the counter than serving their customers, and to make matters worse the food was cold and greasy mad me feel billious! Burger King if you can't even serve hot food you have no business selling food! PS I see your feedback website on your till receipts does'nt work either I wonder why!

The worst ever....dont EVER try it. Some people waiting 30-40 minutes. Bristol Patchway location

Chips where stood 10 minutes while the staff happily chatted away chips cold burger just about luke warm & in the Dr Pepper there was more ice than drink. Avoid BK northbound M1.£13.99 HAD MY EYES RIPPED OUT.
THE SEAGULLS ENJOYED THE FRIES.

Apparently the minimum I can give is one star otherwise it would’ve been been zero. I used to love Burger King and would specifically go out of my way to find a restaurant rather than go to McDonald’s, but now they’re literally worse than the McDonald’s. The burger is no longer freshly flame grilled, in fact they taste like they’ve been sprinkled with a bit of soot and then microwaved. Don’t know what the hell that is that they call bacon that’s not like any bacon I’ve ever had in my lifetime and it’s usually about 1 cm² piece. Utterly disgusting taste & texture in the whole thing and the fact it’s about a third of the size I used to be - sadly I’m having to give up Burger King completely now cause even just thinking about it makes me feel nauseous writing this. Back to McDonald’s for me then.

Just been to the Leeds junction 4 BK the only words to describe it is disgusting, ordered a bacon cheeseburger, the so called bacon was some cold white stuff, even quorn would look more like bacon, the manager said it what they get sent and it’s put on cold, he said there was no way he would touch it, even when he swapped it for a burger without so called bacon it was awful not likeable used to be, no chargrilled taste, I’ve had better chips from the frozen isle in Asda, the restaurant was dirty with overflowing bins
Who ever is the area manager for this restaurant should be sacked immediately, no wonder BK’s shut down

Staff really nice good service and food

On this very hot day I was looking for a cold drink at Cherwell services on the M40. Burger King advertised a milkshake in vanilla, chocolate or strawberry. It sounded simple and pure and inviting. As it was being made I asked the assistant what was in it. He knew the allergens but not the ingredients which come in a carton. His boss didn’t know the ingredients either. When it came it was creamy white. I remarked on this but was told they are all white! It tasted strongly of vanilla. I said this is vanilla. They made
Me another. This one did taste a bit like chocolate, but mainly vanilla and strawberry!! My desire for a simple cold drink was once again plastic food, full of gof knows what but heavily laced with sugar. Needless to say I won’t be buying one again

I spend near 30£ on tuesday and scan the qr code for the free whooper. Called today ordered £26 and tried to claim the free whooper only to be told its £4.19. So you want feedback and offer something free just to charge for it. I wasted my time filling in the questionnaire. The employee asked about filling it out basically lied and didnt disclose the full details.

I bit into my burger and found a pencil. Complained and got a snigger and a sorry. As a caterer myself I am disgusted at the lack of food safety.

Burgerking are awful for customer service. I recently complained about extremely poor service, wrong order and a ‘couldn’t care less’ attitude at the Bromborough site.
I sent in an official complaint to Burgerking UK and absolutely nothing has come back. Appalling.

3 of us visited the Cowley Oxford burger king
23rd June around 6pm and it's a awful places ! We was the only people in the there and the order took 15min , the service is so so slow also the coke machine X2 does not work yet we wasn't told on ordering.. shock ! .
The chicken royel was dry with a little filling you could possibly add .also be nice if staff washed there hands when dipping into different foods yuck .. low standards high prices is the trend.