Online booking and e-tickets are smooth and easy! I especially liked the reminder notice when I did not complete a booking with all my choices to date, saved and ready to confirm or cancel! I was frus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall good experience, but waited a long time for connecting be buses. Now that might be cruel but it would help keep the ebus on time. Also trip departures and arrivals where announced which helpe... See more
Company replied
The wi-fi did not work, but it did not matter as we had an amazing bus driver, Andrew, Drew for short, to keep us company with sharing tales all day to Dundee and from Edinburgh. Looking outside to en... See more
Company replied
Bus was nice and clean,on time,driver communicated at all times seats was clean ,comfortable and booking was easy and fast and good option if you don't have a credit card you can use a debit card. It... See more
Company replied
Company details
Written by the company
Busbud is the ultimate platform for all your bus and train travel needs. Our website and apps provide instant access to the most extensive global network of city-to-city buses and trains. With just a few clicks, you can easily discover thousands of destinations around the world and book your next bus or train trip online. We make it easy for you to plan your next adventure or commute and find the perfect bus or train ride to take you there. With Busbud, you can sit back, relax and enjoy the ride, knowing that you have everything you need to make your next bus or train trip a success.
Contact info
Montreal, Canada
- support@busbud.com
- www.busbud.com
4.4
Excellent
13k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very cool trip and so enjoyable.More…
Very cool trip and so enjoyable.More comfortable
1 June 2026
Unprompted review
Reply from Busbud
Hello, Tumeka
Thank you kindly for your review! We're thrilled to hear that you had such a cool and enjoyable trip. It's wonderful to know that you found our services comfortable. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
It was a good experience I did it all…
It was a good experience I did it all from my phone I was working in Kap didn’t know much on where to take a bus, but google has all the answers 🤷♂️ it was very easy and the bus does stop once and awhile just ask to take a quick smoke break when they do stop at there designated areas.
2 June 2026
Unprompted review
Reply from Busbud
Hello, Isaiah
Thank you so much for your feedback! We're happy to hear that you had a good experience booking your trip through your phone and that you found our service easy to use. At Busbud, we love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel whenever, wherever, all over the world!
Have a great trip!
Your Busbud Team
Last minute booking
I missed my previous bus connection and needed to find alternative transport from Jasper to Banff. This company was not well known in the community, however by luck I found someone who referred me to Budbud. My lucky day!
2 June 2026
Unprompted review
Reply from Busbud
Hello, Kay
Thank you kindly for your review! We are thrilled that you found Busbud during your time of need and we were able to help you find a suitable alternative transport from Jasper to Banff. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Linda
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
My experience with Busbud was extremely…
My experience with Busbud was extremely good
2 June 2026
Unprompted review
Reply from Busbud
Hello, Nosimphiwe
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We're thrilled to hear that your experience with us was extremely good. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Excellent service Dean was a fabulous…
Excellent service Dean was a fabulous driver and extremely knowledgeable
2 June 2026
Unprompted review
Reply from Busbud
Hello, Denise
Thank you so much for your positive review! We're thrilled to hear you found our service excellent and that Dean was able to make your trip even more enjoyable with his extensive knowledge. At Busbud, we love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel whenever, wherever, anywhere in the world!
Happy travels!
Your Busbud Team
Everything is great about this route…
Everything is great about this route from Vancouver to Kelowna to Salmon Arm. I enjoy it everytime and its a positive experience! :)
2 June 2026
Unprompted review
Reply from Busbud
Hello, Aimee
Thank you kindly for your review! It's wonderful to hear that you've had such a great experience on your route from Vancouver to Kelowna to Salmon Arm. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The process was extremely easy to…
The process was extremely easy to understand and went through with no problems. I would use again and would recommend using anyone else.
2 June 2026
Unprompted review
Reply from Busbud
Hello, K !
Thank you kindly for your review! We're thrilled to hear that you found our process extremely easy to understand and that your booking experience was problem-free. Your recommendations truly mean a lot to us. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Safe travels
Safe travels, accomodate everyone in the ,order in a bus was awesome 👌. We can charge our fones while traveling that's shows careness, thanks a lot 🙏
1 June 2026
Unprompted review
Reply from Busbud
Hello, Sabelo
Thank you kindly for your review! Your positive feedback about the orderly environment and the charging facilities on the bus shows us we're on the right track. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
He got us there safe a d he was very…
He got us there safe a d he was very helpful to all the passengers.
22 May 2026
Unprompted review
Reply from Busbud
Hello, Chetah
Thank you kindly for your review! It's wonderful to hear that our driver ensured your safety and was helpful to all passengers on board. We at Busbud love helping you search, compare, and book your sustainable travel needs! We're thrilled to be a part of your journey and look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello,
We truly appreciate your feedback and understand your desire for more time options. We always aim to make your travel booking experience as flexible as possible.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The only thing that would have helped…
The only thing that would have helped is some hand sanitizer in the bathroom. Everything else was a smooth experience.
31 May 2026
Unprompted review
Reply from Busbud
Hello, Guya
Thank you for sharing your feedback. We acknowledge your valuable suggestion about hand sanitizer in the bathroom as we continuously strive to improve our customer experience.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Everything was great booking online
Everything was great booking online, arrival time,respect that I've got
31 May 2026
Unprompted review
Reply from Busbud
Hello, Khanyiswa
Thank you kindly for your review! We're thrilled to hear that you had a great experience with us, from booking online to the respect you received. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Sarah
Thank you kindly for your review! We at Busbud love hearing about your great bus journey and how easy it was for you to book online. It's our pleasure to help you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Pickup and departure locations are hard…
Pickup and departure locations are hard to find, signs would help immensely and locations that have facilities ie. Tim Hortons or truck stop where the option of being indoors as opposed to being outside with no help or shelter Canada isn't what it was it's very dangerous for women to travel alone now.
1 June 2026
Unprompted review
Reply from Busbud
Hi Pete
Thank you for sharing your concerns about the pickup and departure locations. We understand how important it is to feel safe and secure while traveling, especially for women traveling alone.
Your feedback about clearer signage and indoor facilities is valuable, and we will certainly pass this along as we work to improve the travel experience for our customers. As a marketplace, we collaborate with various operators, and your insights help us advocate for better services.
If you have any more details or need further assistance, please feel free to reach out to us at support@busbud.com.
Warm regards,
— Your Busbud Team
Reply from Busbud
Hello, Dani
Thank you kindly for your review! We're thrilled to hear that our service met your expectations with punctuality and cleanliness. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Tania
Thank you kindly for your review! Your feedback about the comfortable ride, working aircon and seatbelts is much appreciated. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Everything work as intended.
30 May 2026
Unprompted review
Reply from Busbud
Hello, Jogy
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! It's great to hear that everything worked as intended for you. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Thomas
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We are thrilled to hear that everything you needed worked well. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Nancy
Thank you kindly for your review! It's wonderful to hear that you found our booking process reasonable and our location clean and comfortable. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
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