Have used Buxtons in the past but hadn't lately as too far away, however after being let down by another firm lacally to me, checked our their prices for a Stihl Kombi 94 unit. Went over saturday mo... See more
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Over the top customer service Kelly! I do right of way clearance and install fire brakes around pole structures throughout the Pacific Northwest here in the states and a lot of specialty clothing is... See more
Company replied
My telephone query with Buxtons about S&J Straight Slasher was dealt with promptly and to my satisfaction. Following this call I immediately ordered, and it was delivered next day. I was advised by... See more
Company replied
Bought an echo saw in November (already reviewed that experience 5*) unfortunately last week the stop start button boke off whilst in use. Emailed on the day and included pictures which I think were... See more
Company details
Written by the company
The Midland's Leading Arborist & Landscaping Equipment Supplier. Arborist Supplies & Garden Machinery - Available in-store at our showroom, or online at www.buxtons.net
Contact info
Coppice House, Teddesley, ST19 5RP, Staffordshire, United Kingdom
- 01785712397
- sales@buxtons.net
- www.buxtons.net
Excellent company
We order a Stihl cordless mulch mower, cordless strimmer, Stihl battery and charger, all arrived really quick and with a lot a excellent communication along the way.
Highly recommend these guys
22 May 2023
Unprompted review
Good price and range of stock with fast…
Good price and range of stock with fast delivery.
12 April 2023
Unprompted review
Highly recommended
Very competitive pricing, fast delivery and successfully resolved an after sales issue in a very professional manner.
26 February 2023
Unprompted review
Really impressed with Buxton‘s
Really impressed with Buxton‘s
I placed an order at 3 pm and it was with me all the way down in Devon at 7:30 the following morning. Seriously impressive stuff
12 May 2022
Unprompted review
Great service as always
19 February 2022
Unprompted review
Perfect service…
Bought a new Stiga mower and other items in the store, great advice and perfect service.
15 October 2021
Unprompted review
a servce second to none.
Fab service and staff, ordered a Stihl RMA339C cordless mower, delivered next working day.
Amazing and helpful staff, answered all my queries and requests.
Very professional and highly recommended.
Haven't used the mower yet, but I am confident the support is there, should I need it.
18 May 2021
Unprompted review
My first visit to Buxton’s
My first visit to Buxton’s and I was very impressed! Prompt service from knowledgeable, efficient and above very cheerful staff.
Looking forward to a return visit
4 March 2021
Unprompted review
great service
10 February 2020
Unprompted review
Excellent customer service
Excellent customer service, had an issue with an item I purchased and it was dealt with quickly and easily. I won’t hesitate to use Buxtons again.
5 February 2020
Unprompted review
Good website and I trust your equipment.
23 January 2020
Unprompted review
Reply from Buxtons
Hi Eric, thanks for taking the time to leave us a 5-star review. We really appreciate the kind words and hope to deal with you again in the future.
Sophie Burgess, Digital Marketing
Silky pole saw
Goods arrived as ordered, and in good condition, but was delayed in transit, one day late. This meant that someone had to stay in to receive the delivery, which may have lost us a days work.
18 January 2020
Unprompted review
Reply from Buxtons
Thank you for posting a review, Christopher, let me apologise for the inconvenience your delivery delay caused you and the person that stayed in. I'm sorry to hear that the speed of DPD's delivery did not meet your expectations. We pride ourselves on offering fast, very often next-day delivery, so your feedback comes as a bit of a shock.
I've sent your feedback over to DPD, and I'll work with them to prevent this from happening again.
I hope everything else about your order was top-notch, please feel free to reach out to myself or the team if you have any other issues. Thank you for shopping with us, I hope this doesn't stop you from ordering with us again soon.
Lewis Wickes
Digital Experience.
Reply from Buxtons
Thank you for taking the time to leave us a review. We'd like to try to make it into a full 5 stars though, what could we have done better for you? Please let us know here or via email: sales@buxtons.net. We hope to deal with you again soon.
Sophie Burgess, Digital Marketing
Excellent service
15 January 2020
Unprompted review
Reply from Buxtons
Thank you, Michael, for taking the time to leave us a 5-star review. We are happy to hear you had an excellent service using Buxtons. We hope to deal with you again in the near future.
Sophie Burgess, Digital Marketing
Always receive my order on time and…
Always receive my order on time and when this time i ordered twice in one day when forgot to put an item on my first order they put it on the same order so didnt have to pay for the delivery ...... little things make a difference thanks :)
14 January 2020
Unprompted review
Reply from Buxtons
Thanks, Peter for this fantastic 5-star review. We are so happy to hear you had a great experience using us. We hope to deal with you again in the near future.
Sophie Burgess, Digital Marketing
Great service as I have come to expect.
7 January 2020
Unprompted review
Reply from Buxtons
Thank you for this glowing review, Christopher! It's always a pleasure doing business with you.
Sophie Burgess, Digital Marketing
Reply from Buxtons
Thank you for this fantastic review. I'm so pleased you had a great experience with us.
Lewis Wickes, Digital Marketing
Great selection of spares for Silky…
Great selection of spares for Silky saws, great communication and prompt delivery.
3 January 2020
Unprompted review
Reply from Buxtons
Thank you for this fantastic review. I'm so pleased you had a great experience with us.
Sophie Burgess, Digital Marketing
Aluminium tree tags
I ordered 100 of these. They arrived very quickly with DPD next day delivery - altho I wasn't in a hurry and would have prefered a cheaper delivery option. They were exactly as described and good value. I wanted them, not to label trees, but to label kayaks in my club's kayak store!
22 December 2019
Unprompted review
Reply from Buxtons
Thank you for this 5-star review, Simon. We're proud of our speedy delivery but understand some customers are happy to wait in favor of a more affordable price. We are actively working to offer these services where we can. A fantastic idea to use these tags for kayaks.
Sophie Burgess, Digital Marketing
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