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Review summary

Created with AI, based on recent reviews

Looking at 448 reviews, reviewers had a great experience with this company. Customers frequently praise product quality, noting items are often as described, well-packaged, and function perfectly. Many appreciate the easy ordering and quick processing, alongside fast delivery, good tracking, and effective communication, contributing to a smooth and satisfactory experience. However, some customers noted significant delivery delays, with items taking weeks or months, and a few never received their orders. Faulty or damaged products, like non-functional screens or items described as poor quality or fake, were also reported. A minority faced difficulties with customer service, including unresponsiveness and challenges in resolving return issues.

What people talk about most

Product

Customers had ambiguous experiences with product quality and authenticity. Many reviewers praised the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Order

Consumers find order experiences to be ambiguous, with many reporting smooth and efficient processes,... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the friendly service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As a year-around sea swimmer, I needed to know the water temperature. Using Buy2fix, I bought their Solar Swimming Pool Thermometer - tie it to my swim togs and check the temperasture every day. Excel... See more

Rated 4 out of 5 stars

Great product, but arrived later than stated on order and the way the website was set up after first selecting the iPhone 14 case I inadvertently selected the iPhone 14Pro case size when changing the... See more

Rated 4 out of 5 stars

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery... See more

Rated 4 out of 5 stars

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn... See more


3.8

Great

TrustScore 4 out of 5

1k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.8

All reviews

(1,089)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid like the plague!

Paid for a Jumper N305 Mini PC on 11th April. 25+ days later, the item was never dispatched.

After 10 days of silence, they emailed asking me to pay an extra £53 on top of the agreed price, citing a "supplier cost increase." When I pointed out this was unlawful under the Consumer Rights Act 2015, a contract was formed at the checkout price,they ignored the legal argument and simply tried to negotiate me down to a smaller surcharge.

I then noticed the identical product (different plug variant) was still listed on their own website at the original price, which directly contradicts their supplier increase claim.

Over the following two weeks, every reply was a variation of "we're looking into it" or "we've escalated to management." No dispatch date was ever provided. No resolution was offered.

I have now raised a dispute with my card provider. Avoid this seller, post-purchase price increases and weeks of stalling are not acceptable.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Buy2fix is your best bet :)

Buy2fix has everything you may need, top-quality genuine products and parts that fit your exact needs. Secure packaging, thorough support and continuous communication so that you can track your order until it reaches your hands. It was recommended to me by a local technician from my area (Greece), which speaks for itself about the international quality of these guys. I definitely recommend them.

30 April 2026
Unprompted review
Rated 4 out of 5 stars

Once I raised the issue that I was…

Once I raised the issue that I was waiting for an extraordinary time for delivery for reason unbeknown to me.The parcel was delivered within 2xdays ..A super customer service reaction.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Cannot be trusted

Waiting four weeks for a part to arrive, turned out to be faulty. Customer support was non existent. Will have to open a charge back with my bank to get a refund.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Hopeless customer service

The battery I bought was incompatible with the stated device. The customer support is ineffective or worse as they keep getting you to jump through hoops to no avail.
The stated returns policy covers my case but they fail to apply it.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality and returns

Faulty item which is clearly not working properly. I have sent multiple videos and pictures but they keep asking for more details even when it is clearly faulty.
They sell cheap items from China so you are better off ordering directly from AliExpress as their returns are a lot easier.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Part fit perfectly

Part fit perfectly. Delivery took a lil longer than expected, but largely out of sellers control, and was only a day or so later, so no drama.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Sky remote control

Bought a sky q remote control at a very reasonable price. Product is like new and delivery was fast and free.
Highly recommend this company

16 April 2026
Unprompted review

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