BuyBackTronics.com Reviews 2,141

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 593 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, transparency, and efficiency, often highlighting the straightforward process for selling electronics. Many people appreciate the excellent communication throughout the transaction, from initial quotes to payment, which is frequently described as prompt and fair. Reviewers often note that the company offers competitive prices, sometimes even exceeding initial quotes after evaluation, making it a preferred choice over other selling methods. However, some customers also noted dissatisfaction with price adjustments, feeling that their items were downgraded unfairly or that the final offer was significantly lower than expected. A few other people also felt that the company did not honor their initial offers or that there were issues with missing accessories, leading to a negative experience.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as excellent, fair, and efficient.... See more

Product

Users describe positive interactions with product, often finding the process easy and straightforward for... See more

Price

Customers had positive experiences with price, with many reviewers stating they received fair and competitive... See more

Payment

Customers consistently note positive experiences with payment, highlighting fast and smooth transactions.... See more

User experience

Clients share positive opinions on user experience, consistently describing it as excellent, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company’s 5-star average rating is absolutely well-earned. They promise big and keep every promise. They made a much higher offer than any other company and didn’t pull any “gotchas” to try to we... See more

Company replied

Rated 5 out of 5 stars

The trade in process was simple and transparent. Online quoting process was straight-forward and quick. Simply packed up my macbook, dropped off at UPS and looked for email updates to track my trade-i... See more

Company replied

Rated 5 out of 5 stars

This gave me an opportunity to get some residual value from my Series 7 watch as I upgraded to 11. Despite some trouble with decommissioning the old watch, John Y stayed with me until it was figured... See more

Company replied

Rated 5 out of 5 stars

This is the second high value transaction with BuyBackTronics. The communication is fantastic, you're kept in the loop at every step. The processing of items and payment is smooth both times. I absolu... See more

Company replied


Company details

  1. Electronics store
  2. Cell phone recycling and unlocking service
  3. Mobile Phone Shop
  4. Computer Shop

About BuyBackTronics.com

Written by the company

About BuyBackTronics

Since 2018, BuyBackTronics has helped customers throughout the United States sell electronics for cash through a simple online and mail in process. With hundreds of thousands of successful transactions completed, we’ve built a system that is transparent, consistent, and easy to use.

Get an instant quote online, ship your device for free, and get paid quickly. Whether you’re upgrading your iPhone, selling your MacBook, trading in a GPU, or cashing out a gaming console, we make the experience straightforward from start to finish.

Why Customers Choose BuyBackTronics

We focus on competitive pricing, clear communication, and reliable service. Here’s what sets us apart:

  • Free Inbound Shipping – No hidden fees. We cover the cost of sending your device to us anywhere in the United States.
  • 14 Day Price Guarantee – Lock in your offer and protect your quoted price.
  • Flexible Payment Options – PayPal, eCheck, Check, Gift Cards, or Virtual MasterCard.
  • Competitive Market Based Pricing – Clear grading standards and consistent evaluations.
  • Optional Shipping Kits – Secure packaging available for added convenience.
  • Expedited Processing – Faster turnaround available when needed.
  • Real Time Updates – Stay informed throughout the entire process.
  • No Obligation Offers – You are never pressured to proceed.

Bulk BuyBack

We also work with schools, companies, and organizations throughout the United States looking to sell devices in volume. Whether you are managing an IT asset refresh cycle or upgrading business laptops, smartphones, and company issued devices, we provide competitive bulk buyback quotes and streamlined online processing.

What We Buy

We purchase a wide range of electronics, including:

  • Smartphones – iPhone, Samsung Galaxy, Google Pixel, and other Android devices.
  • Laptops and MacBooks – Apple and Windows models.
  • Desktop Computers – iMac, Mac Studio, Mac Mini, and Windows desktops.
  • Gaming Consoles and Handheld Systems – PS5, Xbox, Nintendo Switch, Steam Deck, ROG Ally, Lenovo Legion Go, MSI Claw, and more.
  • GPUs and Graphics Cards – NVIDIA, AMD, and Intel.
  • Cameras – DSLR and mirrorless models.
  • Tablets and iPads – Surface, Galaxy Tab, Pixel Tablet, Lenovo, and more.
  • Drones – Popular DJI models and other major brands.
  • Smartwatches and Wearables
  • Audio Equipment
  • VR Headsets

Get your instant quote today and turn your used tech into cash with BuyBackTronics.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is the second high value…

This is the second high value transaction with BuyBackTronics. The communication is fantastic, you're kept in the loop at every step. The processing of items and payment is smooth both times. I absolutely will keep coming back and you should too.

3 April 2026
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Andrew,

Thank you for taking the time to leave us such a thoughtful review, and welcome back. 🙌

We truly appreciate the continued trust. Clear communication, smooth processing, and timely payment are all part of the experience we promise to deliver every time.

We appreciate your support and look forward to working with you again soon.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Quick and easy shipping process

Quick and easy shipping process. Thanks!

4 April 2026
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Ms. Ma’am,

Thank you for the review, we really appreciate it. 😊

Glad you enjoyed your experience selling your tech to us.

We appreciate you choosing us and look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

The entire process was quick and…

The entire process was quick and smooth. The assessment and inspection of my GPU was spot on.

I am happy with what I got for my GPU.

Also, I did not have to go to a store.

15 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Alan,

Thank you for taking the time to leave us a review, we really appreciate it. 😊

The convenience of a service like ours really does stand out, especially when you can sell your GPU without making a trip to a store. Even better when the inspection lines up with what you expected and the offer makes sense.

We appreciate you choosing us and look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Easy to use

Easy to use. They give you a free mailing label. Fast response and the best price for your old phone.

23 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Curtis,

Thank you for taking the time to leave us a review, we really appreciate it. 🫶

Glad the process was easy and that our offer stood out.

We appreciate you choosing us and look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Process was smooth as silk

Process was smooth as silk. Price was fair. Everything went as planned. Would use this service again.

29 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Sean,

Thank you for the review, and welcome to your first experience with BuyBackTronics.com. 🎉

Love “smooth as silk.” We have always believed selling unwanted electronics should be a straightforward and predictable process, so we’re glad everything went as planned.

We appreciate you choosing to sell to us and look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Fast and easy sale of mt MacBook Pro

Fast and easy sale of mt MacBook Pro. Great website, good correspondence, and quick payment - all good here.

24 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Eugene,

Thank you for taking the time to leave us a review, we really appreciate it.

Glad your very first experience selling your MacBook Pro 💻 to us was a great one. We appreciate the feedback on the website, communication, and quick payment.

Thank you for choosing us, and we hope you’ll consider us again the next time you are looking to sell your tech.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

BuyBackTronics has a website that makes…

BuyBackTronics has a website that makes it really easy to navigate to submit a device. They will send an email with an address label with free shipping. They are fair in their assessment and then payment is however you wish.

25 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Jan,

Thank you for taking the time to leave us a review, we really appreciate it. 😊

Love how your review walked through the full Trade-in process. We’re glad you found the website easy to use and appreciated the fair inspections and payment flexibility. The idea is to provide as many options as we can for the sake of convenience.

We appreciate you choosing us and look forward to working with you again in the future.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Fast and trustworthy

𝙱𝚞𝚢𝚋𝚊𝚌𝚔𝚝𝚛𝚘𝚗𝚒𝚌𝚜 𝚒𝚜 𝚝𝚛𝚞𝚕𝚢 𝚕𝚎𝚐𝚒𝚝 𝙸 𝚖𝚞𝚜𝚝 𝚊𝚍𝚖𝚒𝚝 𝚝𝚑𝚊𝚝 𝙸 𝚠𝚊𝚜 𝚟𝚎𝚛𝚢 𝚜𝚔𝚎𝚙𝚝𝚒𝚌𝚊𝚕 𝚊𝚝 𝚏𝚒𝚛𝚜𝚝 𝚋𝚞𝚝 𝚝𝚑𝚛𝚘𝚞𝚐𝚑 𝚌𝚘𝚖𝚖𝚞𝚗𝚒𝚌𝚊𝚝𝚒𝚘𝚗 𝚊𝚗𝚍 𝚐𝚛𝚎𝚊𝚝 𝚌𝚞𝚜𝚝𝚘𝚖𝚎𝚛 𝚜𝚎𝚛𝚟𝚒𝚌𝚎 𝚝𝚑𝚎𝚢 𝚑𝚘𝚗𝚘𝚛𝚎𝚍 𝚝𝚑𝚎𝚒𝚛 𝚘𝚛𝚒𝚐𝚒𝚗𝚊𝚕 𝚘𝚏𝚏𝚎𝚛 𝚝𝚑𝚎𝚢 𝚐𝚊𝚟𝚎 𝚖𝚎 𝚏𝚛𝚘𝚖 𝚝𝚑𝚎 𝚜𝚝𝚊𝚛𝚝 𝚠𝚑𝚒𝚌𝚑 𝚠𝚊𝚜 𝚟𝚎𝚛𝚢 𝚐𝚎𝚗𝚎𝚛𝚘𝚞𝚜 𝚊𝚗𝚍 𝚖𝚘𝚛𝚎 𝚝𝚑𝚊𝚗 𝚏𝚊𝚒𝚛 𝚒𝚗 𝚖𝚢 𝚘𝚙𝚒𝚗𝚒𝚘𝚗 𝚝𝚑𝚊𝚗𝚔 𝚢𝚘𝚞 𝚋𝚞𝚢𝚋𝚊𝚌𝚔𝚝𝚛𝚘𝚗𝚒𝚌𝚜

22 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Jesse,

Thank you for taking the time to leave us such a thoughtful review, we really appreciate it. 🙏

We completely understand the initial hesitation, and we’re glad you still gave us the opportunity to earn your trust. Honoring our offers without fail, whenever devices are described accurately, is a big part of how we do business.

We appreciate you choosing us and look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

I had a great experience selling my…

I had a great experience selling my tech to Buybacktronics. The process was fast, and the pricing they offered was very fair compared to other sites. Their customer service was also top-notch—super responsive and helpful throughout the entire transaction.
I highly recommend using the eCheck payment method. It’s incredibly convenient and much faster than waiting for a traditional check in the mail. If you're looking for a hassle-free way to get paid for your devices, this is the way to go!

15 February 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey J Copp,

Thank you for leaving us such a thoughtful and detailed review, we really appreciate it. 🙌

Glad to hear you had a great experience selling your tech to us and appreciated the pricing, support, and overall process.

And we couldn’t agree more, the eCheck option is a great choice for customers who want a faster and more convenient payment method compared to waiting for a traditional check in the mail.

We look forward to working with you again in the future.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

I had a great experience recently with my Iphone 15 promax Tradein

I had a great experience recently with BuyBackTronics everything went very smooth got my money back after tradein

20 April 2026
Unprompted review
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Reply from BuyBackTronics.com

Hey Sirajuddin,

Thank you for taking the time to leave us such a great review, we really appreciate it. 📱

Glad your iPhone 15 Pro Max Trade-in went smoothly and that you had a great experience selling to us.

We appreciate you choosing BuyBackTronics.com and look forward to your future trade-ins with us.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Does a good job with price and service…

Does a good job with price and service is good. Compared to other options, price is relatively a little higher, but does take a bit longer compared to other options, but it is worth the wait. Communication is ok.

20 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey there,

Thank you for taking the time to leave us some feedback, we really appreciate it. 🙏

While we were not able to look up your specific trade-in details with the name provided, we do want to acknowledge that we experienced a spike in trade-in volume around mid April, which caused some processing times to run longer than we aim for.

We have since improved our processes, expanded the team, and are back to processing devices within the timeline promised. We appreciate your patience and look forward to working with you again in the future.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Customer service was very helpful and…

Customer service was very helpful and everyone involved with the process was great.

16 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Jayden,

Thank you for leaving us such great feedback, we really appreciate it. 😊

Glad to hear you had a great experience with us, and noticed how helpful and willing to assist our team is throughout the process.

We appreciate you choosing us and hope you’ll consider us again the next time you are looking to sell your unwanted tech.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Excellent service and I received good…

Excellent service and I received good price for the two phones, I sold. A Better price than any other Company I looked at. Thank you BuyBackTronics !!!

16 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Micheal,

Thank you for leaving us such a thoughtful review, it truly means a lot to us. 🙌

We are always happy to know our offers were competitive, but it is especially great to hear that the service also stood out.

Thank you for choosing to sell to us, and we look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Great exprience

Everything worked as expected. I plan to use it for my future trade-ins.

15 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey CC,

Thank you for taking the time to leave us a review, we really appreciate it. 😊

Glad everything worked as expected and that your experience with us was a great one.

We definitely look forward to working with you again on your future trade-ins.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Fair pricing and great support

I've used the company twice thus far. Each time I've felt the price was fair and the support has been fantastic. I have recommended a few times and will be using again.

16 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Chris,

Thank you for the wonderful review, and great to see you back trading in with us. 🙌

Always a pleasure working with returning customers, and we truly appreciate the continued support and recommendations.

We look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Much safer than Facebook marketplace 10…

Much safer than Facebook marketplace 10 out 10 will recommend

13 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Dmitry,

Thank you for taking the time to leave us a review, and welcome to your first experience selling to BuyBackTronics.com. 🎉

We’ve always believed selling unwanted electronics should be a simple and predictable process. You get an upfront quote, use our prepaid shipping label, ship it out, and leave the rest to us.

We appreciate you choosing our service and look forward to working with you again in the future.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

I would 💯 recommend them to everyone

I would 💯 recommend them to everyone! From my quote to me depositing the check in the bank it was just under 2 weeks! They also gave the best price for my trade in phone! They kept in contact with me every step of the way. It was truly refreshing to deal with an honest, trustworthy company!

31 March 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Judy,

Thank you for taking the time to leave us such a wonderful review, we truly appreciate it. 💯

Always a pleasure working with customers like yourself. We’re glad you enjoyed your first experience with us, and there is nothing better than having the integrity we strive to operate with noticed.

As for the communication, that is simply part of our promise. We keep you up to speed as your device moves through the process.

We truly appreciate the recommendation and look forward to working with you again.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Great company

Great company! They are working honestly, fast processing, and quick pay. Recommend.

7 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Naliya,

Thank you for the great review, we truly appreciate it. ✨

Glad everything moved quickly and that you had a good experience working with us.

Thank you for the recommendation, we look forward to your next trade-in.

Cheers,
The BuyBackTronics.com Team

Rated 5 out of 5 stars

Very honest and good payout

They have very helpful customer service and very fast with the payout. I would definitely recommend them to everyone I can. Because they are legit.

8 April 2026
Unprompted review
BuyBackTronics.com logo

Reply from BuyBackTronics.com

Hey Tamisha,

Thank you for taking the time to leave us such a great review, we really appreciate it. 🙌

Glad your very first experience with us was such a good one. Always means a lot when customers notice the honesty, service, and speed we work hard to provide.

We truly appreciate the recommendation and look forward to your next trade-in.

Cheers,
The BuyBackTronics.com Team

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