This company’s 5-star average rating is absolutely well-earned. They promise big and keep every promise. They made a much higher offer than any other company and didn’t pull any “gotchas” to try to we... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The trade in process was simple and transparent. Online quoting process was straight-forward and quick. Simply packed up my macbook, dropped off at UPS and looked for email updates to track my trade-i... See more
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This gave me an opportunity to get some residual value from my Series 7 watch as I upgraded to 11. Despite some trouble with decommissioning the old watch, John Y stayed with me until it was figured... See more
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This is the second high value transaction with BuyBackTronics. The communication is fantastic, you're kept in the loop at every step. The processing of items and payment is smooth both times. I absolu... See more
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Company details
About BuyBackTronics.com
Written by the company
About BuyBackTronics
Since 2018, BuyBackTronics has helped customers throughout the United States sell electronics for cash through a simple online and mail in process. With hundreds of thousands of successful transactions completed, we’ve built a system that is transparent, consistent, and easy to use.
Get an instant quote online, ship your device for free, and get paid quickly. Whether you’re upgrading your iPhone, selling your MacBook, trading in a GPU, or cashing out a gaming console, we make the experience straightforward from start to finish.
Why Customers Choose BuyBackTronics
We focus on competitive pricing, clear communication, and reliable service. Here’s what sets us apart:
- Free Inbound Shipping – No hidden fees. We cover the cost of sending your device to us anywhere in the United States.
- 14 Day Price Guarantee – Lock in your offer and protect your quoted price.
- Flexible Payment Options – PayPal, eCheck, Check, Gift Cards, or Virtual MasterCard.
- Competitive Market Based Pricing – Clear grading standards and consistent evaluations.
- Optional Shipping Kits – Secure packaging available for added convenience.
- Expedited Processing – Faster turnaround available when needed.
- Real Time Updates – Stay informed throughout the entire process.
- No Obligation Offers – You are never pressured to proceed.
Bulk BuyBack
We also work with schools, companies, and organizations throughout the United States looking to sell devices in volume. Whether you are managing an IT asset refresh cycle or upgrading business laptops, smartphones, and company issued devices, we provide competitive bulk buyback quotes and streamlined online processing.
What We Buy
We purchase a wide range of electronics, including:
- Smartphones – iPhone, Samsung Galaxy, Google Pixel, and other Android devices.
- Laptops and MacBooks – Apple and Windows models.
- Desktop Computers – iMac, Mac Studio, Mac Mini, and Windows desktops.
- Gaming Consoles and Handheld Systems – PS5, Xbox, Nintendo Switch, Steam Deck, ROG Ally, Lenovo Legion Go, MSI Claw, and more.
- GPUs and Graphics Cards – NVIDIA, AMD, and Intel.
- Cameras – DSLR and mirrorless models.
- Tablets and iPads – Surface, Galaxy Tab, Pixel Tablet, Lenovo, and more.
- Drones – Popular DJI models and other major brands.
- Smartwatches and Wearables
- Audio Equipment
- VR Headsets
Get your instant quote today and turn your used tech into cash with BuyBackTronics.
Contact info
556 Central Florida Parkway Suite 1016, 32750, Longwood, United States
- 18558594125
- info@buybacktronics.com
- www.buybacktronics.com
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome Customer Service and Company!
14 April 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Shanna,
Thank you for the awesome review, we really appreciate it. 💙
We’re glad the service made a great impression, and it was a pleasure working with you.
Thank you for choosing us, and we hope you’ll consider us again in the future.
Cheers,
The BuyBackTronics.com Team
Great experience; just as described
Process was just as described on the website. Easy to enter information on the form, email alert when they received the phone, a slight delay in processing was communicated to me (but actually didn't take as long as they indicated), and I got the amount that I was quoted. Great experience!
30 March 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Jeff,
Thank you for taking the time to leave us such a thoughtful review, we really appreciate it. 😊
We’ve always believed the process should feel clear and predictable, so it’s great to hear everything matched what was promised on the website. We also appreciate your patience with the brief processing delay.
Thank you for choosing us, and we look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Good communication and updates
Good communication and updates, quick shipping and processing, and best of all quick payment.
10 March 2026
Reply from BuyBackTronics.com
Hey Daryl,
Thank you for taking the time to leave us a review, we really appreciate it. 🙌
We’re glad your first experience with us checked all the right boxes, from communication and updates to quick processing and payment.
Thank you for choosing us, and we look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Quick payment
My items were inspected and accepted well. Payments with expedited service are usually quick. I’m very pleased with overall service and would definitely recommend this business.
14 April 2026
Unprompted review
Reply from BuyBackTronics.com
Hey P Daniel,
Thank you for taking the time to leave us a review, we really appreciate it. ⚡
Our expedited processing options are on a whole different level for customers who want things moving quickly. In some cases, you can check out, ship out, and get paid in as little as 3 days.
We truly appreciate the recommendation and look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Seamless transaction!
Simply perfection! They offered me the best payout for my device and were great with communication. They will continue to receive my business.
9 March 2026
Reply from BuyBackTronics.com
Hey Emily,
What a wonderful review, truly, thank you. 🥳
We’re grateful for the opportunity to earn your business and glad the communication and payout made for a seamless experience.
We definitely look forward to working with you again in the future.
Cheers,
The BuyBackTronics.com Team
Yea, basically lied and made damage up.
Said there was damage when there wasn't i took pictures prior to boxing it, said there was a smell it was from a non smoking no animal home, only used a 1mnth if that, always in a backpack. So will not be using again, definitely a scam.
9 March 2026
Reply from BuyBackTronics.com
Hey Chad,
Thank you for your feedback, and I sincerely apologize that your first experience with us did not go as seamlessly as we would have hoped.
I took the time to review your device’s inspection notes, and for clarity, a few condition factors were identified during evaluation that led to the adjustment. The MacBook showed moderate wear on both the keyboard and display, visible scratches on the logo, and there was also an odor present across the device. These are all factors that do impact resale value and grading.
I do understand how this may feel unexpected, especially if the device appeared to be well cared for. We evaluate all devices based on the condition they are received in, and our grading is aligned with the resale standards across the marketplaces we sell through. These standards are applied consistently across all trade-ins to ensure a fair and predictable experience.
In this case, once the revised offer was shared, it was accepted shortly after and we proceeded with payment accordingly.
It’s also worth noting that all amended offers are completely no-obligation - customers can request a supervisor re-review with photo evidence or opt for a free return if they’re not comfortable moving forward. This is part of our commitment to keeping the process transparent and ensuring customers remain in control throughout.
We appreciate you giving us a try and taking the time to share your experience. If there’s anything further you’d like us to review, we’re always here to help.
Best,
Ian
Customer Success | BuyBackTronics.com
Great service!
The website is very easy to navigate. Price is decent. Excellent communication and process.
5 March 2026
Reply from BuyBackTronics.com
Hey Surasri,
Thank you for taking the time to leave us a review, and welcome back. 🌟
We really appreciate you choosing to work with us again. Glad to hear the website, communication, and overall process made for another smooth experience.
We appreciate your continued support and look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
solid experience with BuyBackTronics
I had a solid experience with BuyBackTronics. The process was straightforward, and getting a quote for my device was quick. Shipping was easy, and I liked that they provided clear instructions. The final payout was close to the original estimate, which I appreciated. It did take a bit of time to process, but overall it was a smooth and reliable experience.
5 January 2026
Reply from BuyBackTronics.com
Hey Carito,
Thank you for taking the time to leave us a review, we really appreciate the thoughtful feedback. 🙏
Please accept our apologies for the longer processing time at the time of your trade-in. We experienced a surge in trade-in volume around then, but have since increased capacity and improved turnaround times to where we aim for them to be.
We’re glad the overall experience was still a positive one, and we hope you’ll give us the opportunity to turn your next trade-in into a full 5 star experience.
Cheers,
The BuyBackTronics.com Team
Reply from BuyBackTronics.com
Hey Russell,
Thank you for taking the time to leave us a review, we really appreciate it. 👍
We’re glad your first experience with us met your expectations.
Thank you for choosing us, and we hope you’ll consider us again in the future.
Cheers,
The BuyBackTronics.com Team
Wasn't sure if this was legit despite…
Wasn't sure if this was legit despite doing some pretty deep research. Happy to say that the experience was great and they paid exactly what they said they would. My laptop was in great condition and they didn't downgrade it or the price. 100% would use again and glad such a business exists!
5 March 2026
Reply from BuyBackTronics.com
Hey Matt,
Thank you for taking the time to leave us such a thoughtful review, we really appreciate it. 🙏
We’re glad customers like you exist too, people willing to give a small business like ours the opportunity to earn their trust. That means a lot, especially when we know selling a high value device by mail can naturally come with some initial hesitation.
We’re happy your experience reflected the kind of service we work hard to provide, straightforward, fair, and exactly as promised.
We truly appreciate you choosing us and look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Very fast service and great price
5 March 2026
Reply from BuyBackTronics.com
Hey Sheldon,
Thank you for taking the time to leave us a review, and welcome back. 🎉
Always nice seeing a returning customer choose to work with us again.
We appreciate your continued support, and hope you’ll consider us again for any other tech you may be looking to sell.
Cheers,
The BuyBackTronics.com Team
Reply from BuyBackTronics.com
Hey Jin,
Thank you for taking the time to leave us a review, we really appreciate it. 😊
Our customer support team does a great job representing the service we aim to provide, friendly, helpful, and easy to work with.
We appreciate you choosing us and hope to work with you again.
Cheers,
The BuyBackTronics.com Team
Easy Peasy Stressy Free(sy)
Selling my device to BuyBackTronics was very easy. I simply filled out a form, packaged my device and used the label they sent to ship it to their facility via UPS. They even have the option of having packing materials sent, but I did not need that service. A couple of weeks later, give or take, I had a check.
24 March 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Paul,
Thank you for the wonderful feedback, we really appreciate it. 😄
We’ve always believed that selling your unwanted tech should not be a complicated process, so we absolutely love that you found everything easy and straightforward.
We appreciate you choosing us and hope you’ll consider us again in the future.
Cheers,
The BuyBackTronics.com Team
Received the exact amount they quoted…
Received the exact amount they quoted me. Transaction was very easy. Will use again
27 March 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Victor,
Thank you for taking the time to leave us a review, we really appreciate it. 🫶
The idea is to provide offers we intend to honor from the onset, so we’re glad everything went exactly as it should.
We appreciate you choosing us and look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Great company to sell back electronics.
What made my experience so great was the fact my experience was how transparent and professional Buy Back Tronics was. They explained why price adjusted the way it was and showed me photos.
4 March 2026
Reply from BuyBackTronics.com
Hey Kiana,
Thank you for taking the time to leave us a review, we really appreciate it. 💙
We’re glad your first experience with us was a great one, and even happier to hear the transparency of our process stood out. When an offer needs to be adjusted, we want customers to feel fully informed, even if that means providing photos upon request.
We appreciate you choosing us and look forward to your next trade-in.
Cheers,
The BuyBackTronics.com Team
Great experience
Great experience. Trustworthy and process went exactly as promised.
1 April 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Adam,
Thank you for taking the time to leave us a review, we really appreciate it. 👍
We’re glad your first experience with us left an impression. As you noticed, we take a lot of pride in keeping the process consistent and delivering on what we promise.
We appreciate the opportunity and look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Reply from BuyBackTronics.com
Hey Ayush,
Really appreciate you taking the time to leave us a review. ✨
We’re glad everything went smoothly, and happy we could make a great first impression.
Looking forward to working with you again.
Cheers,
The BuyBackTronics.com Team
Excellent experience!
Excellent experience!! Sent me a label mailed phone in took six days to evaluate. Excepted condition and emailed me a check! Amount I received would have been the same amount if I had sold it on eBay after their fees. Best part is I did not have to worry about scams or 30 day buyer remorse resulting in a eBay return!
8 April 2026
Unprompted review
Reply from BuyBackTronics.com
Hey there,
We really appreciate you taking the time to share this, it means a lot to our team. 👍
Our goal has always been to offer a predictable and straightforward way to sell your tech, without the usual headaches that come with listing platforms.
Thank you for choosing us, we look forward to working with you again.
Cheers,
The BuyBackTronics.com Team
The process of trading in was quick and…
The process of trading in was quick and professional. I got the refund as promised. Trustworthy and will trade in other electronic items in the future as well.
30 March 2026
Unprompted review
Reply from BuyBackTronics.com
Hey there,
Thank you for taking the time to leave us such a thoughtful review, we really appreciate it.
We take a lot of pride in keeping the process smooth and delivering on what we promise, so it means a lot to see that come through in your experience. 😊
We definitely look forward to working with you again on future trade-ins.
Cheers,
The BuyBackTronics.com Team
Took a bit longer than expected to…
Took a bit longer than expected to review my device. They kept me up to date on the process with email notifications. Customer service was very nice/understanding!
3 April 2026
Unprompted review
Reply from BuyBackTronics.com
Hey Jason,
Thank you for taking the time to leave us some feedback, we really appreciate it.
Please accept our apologies for the delay at the time, we experienced an uptick in trade-in volume and truly appreciate your patience throughout. Glad to hear our team kept you well updated and took good care of you. 😊
You will be happy to learn that we have since increased capacity and improved our internal processes, and turnaround times have improved significantly.
We look forward to working with you again in the future.
Cheers,
The BuyBackTronics.com Team
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