Purchased a costume Robe, mask, & accessory included. Received costume. Only the robe was present. Called cust service 5 star first time. Said missing items would be sent out. Just a second robe ar... See more
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See what reviewers are saying
I was able to find all the items I needed here, when I was unable to find them anywhere else. Their prices are incredibly reasonable and I didn’t have to wait forever it to arrive.
I was more than pleased with my costume. It fits perfectly and looks just like it does in the picture. I'll definitely buy another costume in the future. Thanks 👍
I placed my order on Oct 22nd using expedited shipping because it stated it would arrive by Oct 28th. I needed the package for the 31st so I happily placed my order as that was more than enough time.... See more
Company details
Information provided by various external sources
BuyCostumes.com is the web’s most popular store for Halloween costumes, accessories and props as well as party supplies and decorations. Visit our Halloween costume and party supply store today. Shop online or call us at 800-459-2969
Contact info
United States
- www.buycostumes.com
3.2
Average
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I did not get my costume in time
I did not get my costume in time, but I called BuyCostumes and they were fair and issues me a refund for the expedited shipping and a return label.
5 November 2021
I was promised to have my replacement…
I was promised to have my replacement items by 11/3/21 and as of today I still don't have them and it looks like they will not come until AFTER I need them. Which means I just may be asking to return my whole order because of your staffs mistakes.
5 November 2021
Not "Adult-sized" as marketed
Not "Adult-sized" as marketed. Also, Return Policy is ridiculous.
4 November 2021
Bad experience
Paid extra (15$) for expedited shipping for it to arrive a week late. Shipping was never updated through usps to allow tracking until it was delivered.
No longer need and want to return
3 November 2021
I placed the order over a week before…
I placed the order over a week before Halloween paid for expedited shipping and have not received the costume yet
3 November 2021
Went perfectly with my costumes and the…
Went perfectly with my costumes and the prices were good
3 November 2021
Terrible
Terrible. Would NEVER order through this company again. Poor communication. Paid extra for shipping to receive MOST of my items late, one not at all. Requested a refund with no response so now I’m going through the headache of disputing the charge with my credit card.
3 November 2021
Fast service but no invoice
3 November 2021
Costume arrived on time (1 week before…
Costume arrived on time (1 week before Halloween), fit well, and was good quality.
3 November 2021
Good material
3 November 2021
Do not order from BuyCostumes.com if you want to ever receive your order!
Placed an order for delivery on 10/29. Received "shipped" email with tracking information on 10/25. It is now 11/3 and it doesn't even show that the package was picked up by the shipping company! Will not be ordering from BuyCostumes.com again.
3 November 2021
Costume has not arrived
Costume has not arrived; Halloween is over. So, I'll need to return.
2 November 2021
I ordered my costume online and paid…
I ordered my costume online and paid for expedited shipping that promised a Thursday delivery. Item was not delivered until Friday, at which point I no longer needed the costume. I will be returning the item.
2 November 2021
Elvira Plus Size Costume
Love it and it fits perfect! True to size and looks very sexy just like the real Elvira!
2 November 2021
Wasn't delivered by expected due date
I paid for expedited shipping to receive by a certain date. That didn't happen. Was told I would get a refund back to my form of payment, haven't seen it yet. Won't be ordering from them again.
2 November 2021
I paid the extra shipping cost for the…
I paid the extra shipping cost for the costume to arrive before Halloween and I still have not received the costume. DHL did not provide good tracking information.
2 November 2021
I love the fact that I received my…
I love the fact that I received my items timely before Halloween.
2 November 2021
When I purchased the costume it stated…
When I purchased the costume it stated it would be here by 10/28, it still hasn’t arrived (as of 11/2) & my son did not have the costume he wanted to wear for Halloween.
2 November 2021
Service was very good but the costume…
Service was very good but the costume quality was terrible. So cheap! And an official Disney licensed product.
2 November 2021
Cracked Mask, No Customer Service
The mask arrived cracked, I have emailed support along with my order number and pictures and have not received any response. It has been 3-4 days.
2 November 2021
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