I found Buzz on a search engine after looking for 6 viterous rice bowls. Well priced so placed my order. A few days later it was dispatched and I received tracking updates. Arrived as expected excep... See more
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Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.
Unit F Woodside Industrial Estate, CM23 5RG, Bishop's Stortford, United Kingdom
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Very well packaged up and arrived promptly. Unfortunately I ordered the wrong size of knife so am giving it away to the hostess I am having dinner with
tonight !

Reply from Buzz Supplies Ltd
Easy online transaction and good prices with relatively quick delivery to a remote part of the West of Scotland.

Reply from Buzz Supplies Ltd
Excellent service. Needed to replace some dinner knives from a cutlery set. Easy to order and fast despatch and delivery. Thank you Buzz.

Reply from Buzz Supplies Ltd
Great products, just a little disappointed in delivery time / updates. Would order from them again.

Reply from Buzz Supplies Ltd
Ordered items on a Saturday with a 3-5 day delivery lead time. Called to check on status to be told estimated delivery is 9 days after order. They also stated the 3-5 days quoted are actually business days. If that is the case - just state that on your lead times! Arrogant customer services. Take it or leave it attitude. If I could leave zero stars I would.

Reply from Buzz Supplies Ltd
So disappointed with this company
I ordered a six pack of cups. Still hadn’t received an email a week after ordering to say they had been posted. So I emailed the company who said sorry an issue with supplies however I did get an email that same afternoon saying your parcel has been sent out, may be a coincidence.
I received the cups few days later damaged exterior box and broken cup inside. I took a photo and emailed to the company. Their response was we cannot send you another cup as we can’t split orders so I wouldn’t have a full set now and they would return the money for one cup.
Cups are nice enough but service was very bad.

Reply from Buzz Supplies Ltd
Exactly what i was looking for at an affordable price. Delivered within a few days of ordering. Very happy with the plates I purchased.

Reply from Buzz Supplies Ltd
The item i ordered was sent to the wrong address an empty shop but the delivery driver somehow got a signature when I rang i was told someone would get back to me still waiting not very good service
They sent out a replacement within 3 days much better service

Reply from Buzz Supplies Ltd
Great price ordered a fryer and was delivered the next day easy website it was quick easy and simple

Reply from Buzz Supplies Ltd
I placed an order on 31st March based on next day delivery, as advertised on the website, and paid £24.99 for shipping on that basis.
The order did not arrive until 13th April. Having received no tracking information but instead, an automated email asking me to leave a review before the order had even arrived, I sent a follow-up enquiry. I received no reply.
The items did eventually arrive, but the delay and lack of communication fell well below expectations, particularly given the premium delivery charge.

Reply from Buzz Supplies Ltd
Ordered Polar C-Series Upright Commercial Freezer 600 Litre from Buzz, it was delivered straight from the manufacturer, and put into place. Excellent customer service. Thank you 😊 Will be using again.

Reply from Buzz Supplies Ltd
I have ordered from them several times and i always happy with my purchase.Great selections for catering stuff. Great value for money.

Reply from Buzz Supplies Ltd
Multiple time I tried, says items are in stock, after paying, you have to wait several days to receice they will say items arent available

Reply from Buzz Supplies Ltd
Great products which arrived well packaged. Delivery delayed by one item which was out of stock - it would have been helpful to have been informed about this. Otherwise very happy overall and will definitely use again.

Reply from Buzz Supplies Ltd
O purchased from this "company" more then 10k furniture.. everything brand new.. 2 of the dishwashers were faulty..4 months used..and without using them much..broken..only parts covered from them.. 1 year warranty of what? Absolutely embarrassing costumer service and policy.. i'm sure i will never buy bot even a spoon from them and all the people i know..
SCAMMERS

Reply from Buzz Supplies Ltd
Avoid this seller. On their website they show you nice, available items, and you pay expecting to receive them the next working day. But it can take up to 10 days, and they have no contact or communication with you after the sale. You have to call them every day to follow up, and they give you a different, ridiculous excuse. In the end, they promise to send your items “next week"

Reply from Buzz Supplies Ltd
Unfortunately they did not have the £2000 dishwasher i purchased they did take the money then offered me an inferior one for £1400 I accepted this as needed dishwasher fast i have still not received my £600 back this was over 5 days ago .

Reply from Buzz Supplies Ltd
Over a week for delivery when it stated next day delivery, had to call to check the order had been placed.

Reply from Buzz Supplies Ltd
Excellent service from order to delivery such good price

Reply from Buzz Supplies Ltd
I have bought 8 stainless steel teapots and they are absolutely beautiful, strong and sturdy. They were delivered promptly. I would highly recommend using this company.

Reply from Buzz Supplies Ltd
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