I found Buzz on a search engine after looking for 6 viterous rice bowls. Well priced so placed my order. A few days later it was dispatched and I received tracking updates. Arrived as expected excep... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great pricing and fast customer service. I had to email as I was expecting my order to arrive sooner than it did. They explained they were waiting for one item to come back in stock but would send w... See more
Company replied
Great products which arrived well packaged. Delivery delayed by one item which was out of stock - it would have been helpful to have been informed about this. Otherwise very happy overall and will def... See more
Company replied
I rarely do reviews because 9 times out of 10 you order, it’s delivered and it’s what you ordered. This should be normal. And sure enough I ordered, it was delivered and it was what I ordered. Howev... See more
Company replied
Company details
Information provided by various external sources
Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.
Contact info
Unit F Woodside Industrial Estate, CM23 5RG, Bishop's Stortford, United Kingdom
- 01279876500
- sales@buzzsupplies.co.uk
- www.buzzcateringsupplies.com
4.1
Great
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from order to…
Excellent service from order to delivery such good price
31 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Paul
Thank you for your review.
Kind regards
Stainless Steel Teapots
I have bought 8 stainless steel teapots and they are absolutely beautiful, strong and sturdy. They were delivered promptly. I would highly recommend using this company.
2 April 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Dorothy
Good morning
Many thanks for your review happy to hear the teapots are what you wanted.
Kind regards
Ordered crockery from Buzz
Ordered crockery from Buzz, it was delivered straight from the manufacturer, boxes were wet and one box had collapsed at the delivery depot. I phoned Buzz and received a replacement the next day. Excellent customer service. Thank you 😊
26 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi
Good morning
Please accept our apologies for the damaged delivery. Thank you for confirming replacements arrived quickly and safely.
Kind regards
Prompt Delivery
Ordering was easy. Email response and updates regarding delivery. Arrived promptly. Well packaged. Items as described.
30 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi David
Many thanks for confirming you are pleased with your order.
Kind regards
Fab products & service
Fab products, well packaged & delivered promptly. As a business in the northern highlands of Scotland we value the service from buzzcatering.
The plates are beautiful
31 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Kacey
Good morning
Pleased to gear you are happy with your order.
Kind regards
Excellent quality
I ordered some champagne flutes and some high ball glasses to use for parties.
I wanted something nice enough to serve to guests, but also robust and dishwasher safe.
I was most impressed with the quality of the products I purchased and found them to be good value for money.
25 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Kate
Good morning
Many thanks for your review pleased that you are happy with your purchase.
Kind regards
Top job
Great company with great prices and delivered on time effortlessly . Makes my life so much easier .
17 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Philip
Good afternoon
Many thanks for your review and confirming prices are great.
Kind regards
excellent company to do business with old school, customer comes first
The product was what we wanted. Service and delivery excellent together with competitive pricing.
19 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Trevor
Good morning
Happy to hear the product was what you needed and our service was excellent.
Kind regards
No Communication and a wrong order
Ordered 12 small metal milk churns. 9 were the right size, 3 were not and delivery took AGES. I'll go back to Nisbets next time.
24 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Khanivore
Good morning
Please accept our apologies for the incorrect product id you email sales@buzzsupplies.co.uk with your order number and a photo of what you received we can investigate for you.
Kind regards
Found exactly what I was looking for
Found exactly what I was looking for, asked for extra details and these were supplied immediately, delivery was on time, couldn’t ask for anything better.
12 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Katherine
Good morning
Many thanks for your review and happy you found what you needed.
Kind regards
Beer Drip Tray
Easy ordering experience with exact items as described.
19 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Mr Bridges
Good morning
Many thanks for you review.
Kind regards
Cocktail sticks.
Quality item. Much stronger than usual stock. Perfect for application. Arrived undamaged. Delivered in time for use at function. Will use Buzz for further items.
11 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Michael
Good morning
Thank you for your review and confirming the product was perfect. Look forward to your continued business.
Kind regards
Reply from Buzz Supplies Ltd
Hi Loraine
Good morning
Many thanks for your review and rating.
Kind regards
Very satisfied
Very satisfied, was looking for a specific floor polisher for my home, found it here, wasn't fussed about price just wanted a specific polish. No problem whatsoever from order to delivery, and the polish is a great product, would highly recommend.
23 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Nivek
Good morning
Happy to hear we had the product you needed. Many thanks for your review.
Kind regards
No show
Informed of delivery at chosen location for about 5pm 20th. Husband made special journey and waited 2 hours but no show and couldn't get hold of anyone. Another notification 23rd so gone again to wait.
20 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Ruth
Good morning
Please accept our apologies for the delay, if you email sales@buzzsupplies.co.uk with your order number we can investigate this for you.
Kind regards
Really pleased with my recent order
Really pleased with my recent order. The exact product was half the price of a competitor and delivery was prompt. Would definitely recommend and use again.
23 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Julie
Good morning
Thanks you for confirming you are pleased with your order and that our prices are good.
Kind regards
Delivered what others couldn’t
Arrived quickly, without a stupid delivery charge other companies wanted to charge.
Well packaged.
Table exactly as described
19 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Mhairi
Good morning
Many thanks for your review and confirming the product is what you needed.
Kind regards
Great pricing
Great pricing and fast customer service. I had to email as I was expecting my order to arrive sooner than it did. They explained they were waiting for one item to come back in stock but would send what they had immediately and then the rest when it arrived. This was much appreciated but maybe if they told me this earlier than even better as I did need one of the items asap.
They ended up all arriving on the same day anyway but very fast delivery and good customer service.
13 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Rachael
Good morning
Please accept our apologies for the delay with your order.
Many thanks for confirming your order arrived promptly after your email conversation.
Kind regards
Excellent communication, Quick Dispatch
Excellent communication. Item was exactly as described, shipped quickly, and packaged securely. We will be continuing to use Buzz for our catering supplies, big and small.
16 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi
Good afternoon
Many thanks for you review and confirming our service was excellent. We look forward to your continued business.
Kind regards
Incredibly slow
My order took nearly two weeks to be despatched.
No contact from the company. No reply to emails. I was about to raise a chargeback with my bank and then it finally showed up.
3 March 2026
Unprompted review
Reply from Buzz Supplies Ltd
Hi Samantha
Good afternoon
Please accept our apologies for the delay with your order, if you can email sales@buzzsupplies,.co.uk with the emails you sent we can look into the reason for no reply as we do get back to customer emails.
Kind regards
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