ByChloeFerry Reviews 74

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Absolutely Awful! I bought some sunglassses last year off her website and had no issues at all. And loved the sunglasses. I purchased 2 more different pairs in January 2025 and endlessly emai... See more

Rated 1 out of 5 stars

CANT BELIEVE YOU PROMOTE SCAMMERS!!! I'm 65 pounds out of pocket because of Chloe Ferry and her irresponsible Instagram post! I'm actually disgusted at the lack of due diligence. Good people... See more

Rated 1 out of 5 stars

Ordered an item on 18th dec, received half the order with a note, “other item will be sent when restocked”, no email confirmation just a handwritten note. Email sent to query, no response, a further 4... See more

Rated 1 out of 5 stars

The fakest, and this is not just about her appearance. She will promote anything just to get a bit of money (scammers). Her own products are questionable, they are of cheap, low quality. Her home, clo... See more

Company details

  1. Cosmetics shop
  2. Beauty product supplier
  3. Beauty supply store
  4. Perfume store

Information provided by various external sources

Chloe Ferry Cosmetics by Chloe Ferry 💜#bychloeferry to be featured | Worldwide Shipping


Contact info

1.5

Bad

TrustScore 1.5 out of 5

74 reviews

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Rated 1 out of 5 stars

Awful I have been emailing to get a…

Awful I have been emailing to get a returns label for some items of clothing I bought for the last week and a half (by the way the clothing items are just awful) and have not had any response! First and last time I order! If I don’t get a response soon il take further! Do not bother waste of time and money!

*UPDATE* still no response from chloe ferry’s team regarding my returns label I have submitted a complaint with trading standards who have advised me on next steps and to contact my bank for refund in the first instance. How this celebrity gets away with taking hard earned money is beyond me. AVOID PEOPLE!! wish I done more research on reviews as I can see I’m not the only one scammed by this business

12 October 2021
Unprompted review
Rated 1 out of 5 stars

0 STARS

0 STARS! HOW THIS ''CELEBRITY ' IS GETTING AWAY BY SELLING FAKE DESIGNER ITEMS? BOUGHT SOME BOOKS THINKING THEY ARE REAL AND LEGIT DESIGNER PRODUCTS - SEEMS THEY ARE JUST OLD AND STINKY RANDOM BOOKS WITH A STICKERS ON IT! SHAME ON YOU ! IM CONTACTING DAILY MAIL RE THIS MATTER

9 October 2021
Unprompted review
Rated 1 out of 5 stars

Customer service is VERY POOR

Customer service is VERY POOR - this was my first and last purchase that I will ever be making, took AGES to be delivered all in all wasn’t given a tracking number even after numerous emails being sent - advice Chloe if you are going to be living this lavish life style and putting it up on Snapchat maybe you check on your employees as they don’t seem to be doing their jobs properly remember this company is yours - AVOID AT ALL COSTS

17 September 2021
Unprompted review
Rated 2 out of 5 stars

Really quite disappointed for my 1st…

Really quite disappointed for my 1st purchase, I got the new eye mask and eyebrow soap, lip plumping gloss in shade fudge and her pink selfie light that is signed by her as a new promotion on her website (currently), they arrived in a pink bubble wrapped envelope which looked secure but clearly wasn’t, the eye mask box and the signed selfie light box was damaged like they had fallen or been dropped, it’s made me think twice about ordering again. Very disappointed. They need to upgrade their packaging system into boxes or something so products and packaging don’t look bent or scrunched up. It’s not a good look especially when ur spending hard earned money/savings and paying for postage!

19 August 2021
Unprompted review
Rated 1 out of 5 stars

Not worth the money!!

Delivery arrived I was so excited!! Then I opened the products, very poor lip liner for the money and lip gloss was just as bad. I could have purchased the same thing in primark or poundland. Please please ladies be careful I love Chloe but the makeup is really not worth the money SHAME!

7 July 2021
Unprompted review
Rated 1 out of 5 stars

Recently bought a bundle of wax melts…

Recently bought a bundle of wax melts and was disappointed that barely any smell came off them (you could just about smell if you were standing over the lamp) after opening all 7 packets i gave up trying and put them in the bin :( will not be purchasing again!

5 June 2021
Unprompted review
Rated 3 out of 5 stars

Poor customer service

Such a shame the customer service was a let down, emailed several times but no response.
Brilliant products but no one wants to deal with any issues

27 May 2021
Unprompted review
Rated 5 out of 5 stars

5* plus!!!

5* plus!!!! I've followed chloe for a long time and when she started this I have always wanted to order! I finally got some wax melts and my god they are amazing! The smell is just WOW 😍 I've had it in my lamp for 2 mins and my home smells incredible! Thankyou Chloe! Also when I had questions I got instant replies from your team ❤ thankyou guys Xxxx

20 May 2021
Unprompted review
Rated 5 out of 5 stars

In love with the mini gel bags❤️

I absolutely love the mini gel bags i ordered, they were exactly what i expected and i have taken sooo many cute pictures with them that i posted and my likes blew up😂, the shipping was perfectly in time and the service was impecable. I want to order more bags and products!!! Im actually obsessed!! Keep up the amazing work!❤️

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products, quick delivery and beautiful packaging!
So many things to choose from, the wax sizzlers smell amazing, last so long and so easy to clean and swap! Soap sponges are great for yourself and perfect for cleaning makeup brushes! Definitely order more when I run out.
So glad I found ferry homely, won't be using anything else in the future ❤️❤️

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Thank you to the Ferry Homely team.

Love my recent purchases from Ferry homely , in fact I’ve always been delighted with their products. Some truly exceptional fragrances in particular. They have made some very appreciated gifts to friends.
Great service from a great company.
Thank you to the Ferry Homely team.

19 May 2021
Unprompted review
Rated 5 out of 5 stars

I’m obsessed!!!

I’m obsessed!!!!

I can’t have a bath without the bath dust or a bath bomb! I love the sponges they are great at taking fake tan off and leave your skin feeling so soft!!!

The wax burners and melts are in literally every room of my house and smell amazing!

Ferry Homely are so lovely when you contact them too & can’t do enough to help!

I can’t live without them now!!!!

Love love love this shop!!!!!

19 May 2021
Unprompted review
Rated 5 out of 5 stars

Love love love

Iv bought so many things from Chloe Ferry’s range, I love all the Products! Definitely worth the money 👍

19 May 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I shop at ferry homely all the time absolutely love their products! I love the fact that my house smells amazing and I match can the smell with my bath products to. I love the creed! There’s only one problem I can’t stop buying stuff lol. I highly recommend using the soap sponges your skin feels so good afterwards and clean. 5*

19 May 2021
Unprompted review

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