There was two main things I asked for when I phoned. 1 was 2 appointments for me and a friend at the same time, not back to back. 2nd was the $100 facial plus the led additional $60 for both of us add... See more
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See what reviewers are saying
I visited Caci yesterday for my Level 1 Chemical Peel, and I’m really happy with the experience. After applying the peel gel, my therapist used a cooling sonophoresis device on my skin, which felt co... See more
Company replied
Firstly , Caci Merivale has a fabulous team ! Jen on reception is delightful and always ready with a lovely smile and ready to please the customer when you walk in that door , always try's to ac... See more
Company replied
They burned my skin, it's scarred, and I have to humiliate myself to get help. It's completely negligent and absurd. Even with my face scarred, they said I don't need treatment anymore. I've been a c... See more
Company details
Written by the company
Feel confident in your skin with Caci - voted NZ's Best Beauty Destination! Caci are your trusted skincare and appearance professionals. Caci has over 25 years for experience at the forefront of the New Zealand skincare industry and with over 80 locations throughout New Zealand, you're in caring hands.
Contact info
6/49 Sainsbury Road, 1025, Auckland, New Zealand
- 0800003939
- enquiry@caci.co.nz
- www.caci.co.nz
Replied to 33% of negative reviews
Typically replies within 1 week
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Highly recommend
Great staff, very friendly. Always great me using my name. Very professional and lovely treatments.

Reply from Caci
Friendly and Attentive
They assist with acknowledging your needs with treatments.
Helpful, professional staff.

Reply from Caci
Casi ellerslie ladies
The ladies are always so helpful and make you feel extremely comfortable and superbly cared for .

Reply from Caci
Lovely lady's @ Caci Taupo
Zoe informed me of different treatments I could have .
Very professional .
I will definitely be back.
Such a lovely team at Caci Taupo.
Welcomed as soon as you walked in the door ❤️❤️

Reply from Caci
The massage and amazing results to my…
The massage and amazing results to my skin. My skin was glowing and the whole experience from the moment I walked through the door was excellent. What a fantastic clinic with excellent and knowledgeable staff. Thank you."

Reply from Caci
Can’t wait to go back
I was looked after by Sam who was lovely and full of knowledge. She talked me through all the products she was using and gave me great product recommendations and helped to set me up with a skin care routine. The treatment itself was so relaxing and a brilliant experience. I’m already seeing better results in my skin. I’m really looking forward to my upcoming appointment!

Reply from Caci
Team that care about what they do
Toni is always really friendly and accommodating. Has a genuine interest in her clients and I will travel the extra distance just to keep going to Takanini caci

Reply from Caci
Warm and friendly staff
I received a warm welcome from Hannah. She talked through the options for me. I wasn't pushed into having the treatment recommended or to buy the suggested product. Janet listened to me and understood the concerns about my possible reaction to the treatment. I will be back for a follow up.

Reply from Caci
Being greeted on arrival every visit by…
Being greeted on arrival every visit by your first name whether its your usual therapist or not. Every visit you are made to feel special, acknowledged and cared for. The therapists are knowledgeable and love what they do. The treatment rooms are tranquil and it is hard sometimes to not drift off to sleep 😉. I look forward to my appointments and always recommend CACI to friends and family.

Reply from Caci
So pleased I took the plunge
Paula was so warm and friendly and made me feel so confident and happy with doing something for myself in starting my new healthy skin journey. The perfect amount of information and feedback was given so I left my consult feeling positive and excited

Reply from Caci
I have been with Caci for 2 years now
I have been with Caci for 2 years now. The Staff & Therapists are always helpful and clear about the treatment on each visit. They are ever so caring & friendly. My skin is great all thanks to the wonderful care of Caci.

Reply from Caci
Care and welcome
I felt welcomed by the staff members. They provided the opportunity to genuinely listen to my skin concerns and understand what I needed. I felt heard and taken care of. I'll definitely be going back, again!

Reply from Caci
Im on a Caci plan
Im on a Caci plan, it works so well as I don’t have to pay huge amounts for treatment. Treatment is every 28 days. Every month my skin improves more and I love feeling like I’m getting a little treat every so often.

Reply from Caci
Wonderful facial.
Wonderful facial.
It is nice to be pampered and have the process explained.

Reply from Caci
Best service
I had everything explained to me. I was made to feel comfortable. I was so happy when I left

Reply from Caci
Outstanding service
"Caci Manukau, Jacqui and Sarah are very welcoming, friendly and lovely ladies who take a genuine interest in their clients needs. They offer professional individual solutions, within your budget, to make you feel beautiful. My treatment results are fantastic and completely pain-free"

Reply from Caci
As a mature male I have been wit caci…
As a mature male I have been with caci for 2years started with botox in fore head to minimize frown lines. At all times I have been treated with respect and they all remember who I am (no suprise there🤣) I have now started on a intensive skin treatment programme and am looking forward to that experience. Hope you males take the jump to start your journey with CACI. People tell me I am in my mid 50 so 20 years younger. Lexino van der Hoek-Huang Whangārei Ngā mihi Lexino

Reply from Caci
CACI Taupo has such a wonderful culture
CACI Taupo has such a wonderful culture. They are so consistently warm and inviting — which makes me feel so comfortable. They are very professional and they make your experience so personable.

Reply from Caci
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