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Rated 1 out of 5 stars

There was two main things I asked for when I phoned. 1 was 2 appointments for me and a friend at the same time, not back to back. 2nd was the $100 facial plus the led additional $60 for both of us add... See more

Rated 5 out of 5 stars

I visited Caci yesterday for my Level 1 Chemical Peel, and I’m really happy with the experience. After applying the peel gel, my therapist used a cooling sonophoresis device on my skin, which felt co... See more

Company replied

Rated 5 out of 5 stars

Firstly , Caci Merivale has a fabulous team ! Jen on reception is delightful and always ready with a lovely smile and ready to please the customer when you walk in that door , always try's to ac... See more

Company replied

Rated 1 out of 5 stars

They burned my skin, it's scarred, and I have to humiliate myself to get help. It's completely negligent and absurd. Even with my face scarred, they said I don't need treatment anymore. I've been a c... See more

Company details

  1. Skin care clinic
  2. Beauty Salon
  3. Laser hair removal service

Written by the company

Feel confident in your skin with Caci - voted NZ's Best Beauty Destination! Caci are your trusted skincare and appearance professionals. Caci has over 25 years for experience at the forefront of the New Zealand skincare industry and with over 80 locations throughout New Zealand, you're in caring hands.


Contact info

3.5

Average

TrustScore 3.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The best experience for your skin.

Its a very soothing & relaxing experience & my skin feels very rejuvenated afterwards. Highly recommend.

18 May 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for taking the time to leave your lovely 5-star review Alison!

Rated 5 out of 5 stars

Caci Whakatane was a nuturing…

Caci Whakatane was a nuturing experience.
The understanding nature of Annemarie and the wonderful staff.
Also learning a lot more about sun damage to the skin!

16 May 2023
Unprompted review
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Reply from Caci

Thank you for taking the time to leave you're lovely 5-star review Tracey!

Rated 1 out of 5 stars

I paid 1400 for filler that lasted 2…

I paid 1400 for filler that lasted 2 months. Didn't offer me anything. Basically rip off. Could do it myself for third of the price. Shouldn't promise something and not deliver. I've had filler before and it lasted one year so I know what I'm talking about

18 January 2023
Unprompted review
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Reply from Caci

Thank you for taking the time to leave your review Angelique and we're sorry to hear how you feel about your experience with us. We're always looking for ways to improve our services so if you could please let us know more, including the location you visited, please email feedback@caci.co.nz

Rated 5 out of 5 stars

Best experience as a female ever

All the staff want to do is help and are so welcoming, friendly, and are all about what my specific needs are. It's like I'm walking into a whole new world. I am and will be forever thankful for been given not just an opportunity but more like a blessing especially through old injuries that there is hope for me yet. Thank you so much. Xo.

10 May 2023
Unprompted review
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Reply from Caci

Thank you for taking the time to leave your wonderful 5-star review. We're so happy to hear how much you have enjoyed your experience.

Rated 5 out of 5 stars

I was acknowledged when I arrived and…

I was acknowledged when I arrived and my consultant nurse was very understanding and gave me options and didn’t force me into anything I wasn’t happy with, excellent experience cheers Merts

10 May 2023
Unprompted review
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Reply from Caci

Thank you for your glowing 5-star review Mert!

Rated 5 out of 5 stars

Having chats with staff during the…

Having chats with staff during the treatments. They remember personal information and build rapport with clients

11 May 2023
Unprompted review
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Reply from Caci

Thank you for your glowing 5-star review Annie!

Rated 5 out of 5 stars

Incredibly helpful

Incredibly helpful, nice ladies that made me feel comfortable.

11 May 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for your glowing 5-star review Tara!

Rated 5 out of 5 stars

Caci Feilding is an awesome experience

Caci Feilding is an awesome experience, situated in a small rural town, their clinic caters to our “farm girl” lux care.
Was made to feel welcome from my first visit, highly recommend to anyone wanting abit of me time.

2 May 2023
Unprompted review
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Reply from Caci

Thank you for taking the time to leave your 5-star review Sharon!

Rated 5 out of 5 stars

The Caci Team makes me feel fabulous…

The Caci Team always makes me feel very special every time I get a facial treatment and my treatment makes my skin feel so amazing!

4 May 2023
Unprompted review
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Reply from Caci

Thank you for taking the time to leave your glowing review Renee!

Rated 5 out of 5 stars

"Being new to treatment everyone was…

"Being new to treatment everyone was friendly and informative i felt looked after and confident with the steps i want to achieve with my skin."! Thank you Lower Hutt Caci Team

9 May 2023
Unprompted review
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Reply from Caci

Thank you for taking the time to leave your glowing review!

Rated 5 out of 5 stars

The staff are just so lovely.

The staff are just so lovely.
The warm welcome when I walk in to the Caring nurse.
I always feel uplifted when I leave :-)

4 May 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for your lovely review Lyn!

Rated 5 out of 5 stars

Consummate professionals

The team at Caci New Lynn have made an effort to get to know me in the time I’ve been going there and that makes the experience so much better. The results I’m getting from investing in myself and my skin are really pleasing and the way the treatments are done in full consultation with me means I always feel comfortable. You can feel pretty vulnerable when someone is basically in your personal space, but with the Caci team I always feel safe and informed.

5 May 2023
Unprompted review
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Reply from Caci

Thank you for sharing your lovely 5-star review Elizabeth. It's been a pleasure to have you here at Caci New Lynn.

Rated 5 out of 5 stars

The Team at Caci Blenheim are magical

The Team at Caci Blenheim are absolutely incredible with not only their services but with their customer service as well. They are knowledgeable and trusting and will always go above and beyond to give you the best treatments and products to use. They make me feel comfortable and cared for and will continue to see them and give feedback to anyone who knows about skincare.

6 May 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for sharing your lovely 5-star review Abbie. It's been a pleasure to have you here at Caci Blenheim.

Rated 5 out of 5 stars

"It’s so nice to come to Caci

"It’s so nice to come to Caci, Amanda has done pure magic with my skin, I suffer with Rosacea and when I first started my treatments I couldn’t let anyone touch my face, but the change is amazing, Amanda said she will get my skin to a point where I will be able to leave the house without makeup, and now I can! I also like that the products are offered to me but never pushed, it is such a luxury to have the treatments for me so not having the pressure to purchase extras is really great x"!

4 May 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for sharing your 5-star review Carol. We're so happy to hear how much you have enjoyed your experience with us here at Caci.

Rated 5 out of 5 stars

Caci kumeu

Caci kumeu, is simply the best, Hannah is amazing, she truly works miracles, everytime I visit, I leave there feeling so confident, they really look after there clients

5 May 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for sharing your 5-star review. We're so happy to hear how much you have enjoyed your experience with us here at Caci Kumeu!

Rated 5 out of 5 stars

Staffs are very Friendly and helpful

Staffs are very Friendly and helpful. Very welcoming environment. So peaceful just didn't feel like coming out of that place. Treatment is marvellous. Highly recommend this place for facial care.

1 May 2023
Unprompted review
Caci logo

Reply from Caci

Thank you for sharing your 5-star review Sereima!

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