Cadbury Reviews 

1,855
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, most reviewers were let down by their experience overall. Consumers frequently complain that the chocolate has completely lost its iconic flavor, tasting more like cheap palm oil, wax, or chemicals than traditional confectionery. People also note that prices have risen significantly while package sizes have shrunk, leaving them feeling disappointed by price increases and recipe alterations. Many customers expressed deep frustration over diminished quality and poor textures, stating that the beloved brand has been severely ruined since the recent corporate buyout. Some reviewers were happy with specific items, noting that certain classic treats still tasted great and enjoyable on special occasions.

What people talk about most

Product

Reviewers highlight negative aspects of product, noting that the chocolate tastes disgusting, waxy, and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over recipe changes and the... See more

Price

Reviewers mention negative feedback about price, expressing widespread dissatisfaction with increasing costs... See more

Value for money

Customers had negative experiences with value for money, expressing deep disappointment over the rising costs... See more

Ethics

Clients share dissatisfaction regarding corporate ethics, citing a strong focus on profits over consumer... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Cadbury's Dairy Milk???? That's a breach of the trade description act as it's nothing like Cadbury's chocolate. It's foul!!! I've thrown nearly 180g of this filth in the bin. Typical American bu... See more

Rated 1 out of 5 stars

I bought 3 bags of milk chocolate giant Cadbury buttons. I have emailed Cadbury numerous times with a complaint of contamination of this product, they completely ignore you. The taste of chemical... See more

Rated 1 out of 5 stars

It tastes bitter , absolutely disgusting, it even made me have a coughing fit , burns the back of one's throat . Costs too much and I'm wondering if it has a glass and a half of palm oil instea... See more

Rated 1 out of 5 stars

Disgusting , how Kraft/Mondo have ruined cadburys chocolate. Oily , waxy and sickly . The American company should have never been allowed to get their hands on this British manufacturer . Greedy... See more


Company details

  1. Sweet shop
  2. Chocolate Artisan
  3. Chocolate Factory
  4. Chocolate shop

Information provided by various external sources

Cadbury - More information on Cadbury chocolate, the history of Cadbury, how chocolate is made, the history of chocolate and more.


Contact info

1.1

Bad

TrustScore 1 out of 5

2k reviews

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No history of asking for reviews

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1.1

All reviews

(1,855)

473 reviews in the last 12 months

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Rated 1 out of 5 stars

Only commenting because my partner just…

Only commenting because my partner just bought 2 x 95g bars from the shop. I said "they've got smaller", then googled it, and the previous size was 115g. Haha smaller and more in price. We all crave a bit of choc once month now instead of every week!

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting crap

It tastes bitter , absolutely disgusting, it even made me have a coughing fit , burns the back of one's throat .

Costs too much and I'm wondering if it has a glass and a half of palm oil instead of milk .
Greedy company just wanting the $ forget how the consumer feels .
They should remember without the consumer there is no $.
Change back to the original recipe please .

21 May 2026
Unprompted review
Rated 1 out of 5 stars

😢 sad

Oo if I could give 0 stars I am so so sad it's no Chocolate any more it's no that lovely lush velvet creamy taste wow how much it has shrunk in size oo but it's well expensive eek another reason no buy 😢

20 May 2026
Unprompted review
Rated 1 out of 5 stars

not chocolate

My Father is a Chocolate monster - he will eat almost anything claiming to be chocolate.

He has refused point blank to eat the latest box of Milk tray , claiming it's not chocolate

16 May 2026
Unprompted review
Rated 1 out of 5 stars

I just paid 1.10 for a Cadbury wispa…

I just paid 1.10 for a Cadbury wispa the chocolate was rock hard and didn't taste like I remember you can tell an American company has taken over I'm just wondering how long it's going to be before they start ramming peanut butter in every single Cadbury chocolate bar like the do in America everything has peanut butter in it over there they have ruined a great British company and whatever UK politition said it was ok for Cadbury to be sold to an American company should be exiled to an island and forced to eat Cadbury chocolate for the rest of there life and with the nasty ingredients in them they won't last long

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Vote with your £ss and don't buy it

Vote with your £ss and don't buy it! Does not taste the same anymore - unpleasant cheap taste even though you are paying more. So many good memories of Cadbury products but wouldn't buy any now - reduced size, higher cost, unappealing taste - US owners have killed one of the best brands in the world
RIP Cadburys!

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Shocked and surprised

Shocked and surprised
Disgusting taste had to throw it away
What have they done to the milk chocolate, it’s oily and tastes of an additional vanilla flavour which definitely wasn’t there in the past
Disgusting!

3 May 2026
Unprompted review
Rated 4 out of 5 stars

Cadbury Heroes for the amazing NHS heroes!

Cadbury Heroes Chocolate Carton, Assorted Miniature Chocolate, 290 g

I play a minor yet deeply sorrowful role in cancer research. Chemotherapy, both standard and aggressive, has failed to help my stomach cancer. Now I find myself as a test subject, holding onto the hope that my participation might somehow benefit others—and maybe myself as well. I am also battling breast cancer. My life is marked by disabilities, ongoing treatment for blindness, and a multitude of fingers rest eternally. Pain courses through my body, particularly in my knees. I WILL COMPLETE MY DATING BIO LATER!

What a wonderful way to show appreciation! Cadbury Heroes Chocolate Carton with its delightful assorted miniature chocolates is such a lovely gesture of gratitude for the amazing NHS heroes. It's a sweet and heartfelt thank you to those who have given so much to our community. Cadbury Heroes truly makes the perfect gift to celebrate and recognise the incredible dedication of our NHS heroes!

Hospitals are all about keeping things clean, right? So naturally, everything's gotta be wrapped up like it's Christmas morning! And since nurses are playing a six-star role in a five-star world, nothing less than top-tier goodies will do. None of that bargain-bin stuff!

Cadbury’s and McVitie’s? That’s pure sentimentality. So many memories! I remember when chocolate actually gave you value for your money—now it just gives you a tiny square of joy and a big receipt. But hey, when you’re gifting the king or queen of your life, it’s a small price to pay.

Favourite? Ha! I’ve got emotional attachments to all of them. My current favourite is fluid—every single one has been my favourite right up until I got a toothache from eating too much!

26 April 2026
Unprompted review
Rated 1 out of 5 stars

Haven't bothered with Cadbury since the…

Haven't bothered with Cadbury since the hype with the ingredients, but thought i would buy a large bar of whole nut. Absolutely disgusting, that creamy texture in the mouth has gone and don't start me on the taste, it is horrible, just doesn't taste like Cadbury anymore. What gave you the right to meddle and basically ruin a British icon.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Would give it zero if could.

Would give it zero if could.

Horrible taste now.

What have cadbury done.

Also shut down original manufacturers site in Birmingham.

Shame.

Destroyed one of the best.

Please change it back.

Shame.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Cadbury no longer exists. Change the brand name and stop pretending it's the same product

Change the name. This is no longer the delicious chocolate I was brought up on in the 60s snd beyond.

It's brown. That is the only resemblance .

No creamy, heavy chocolate gravelly sensation which you had to leave to dissolve on your tongue.

Shame on Cadbury for selling out and not preserving our national brand.

Might as well buy Tesco own fruit and nut which is nicer and cheaper. Or we enjoyed a lovely kit kat caramel Easter egg. Delicious! Forget Cadbury. It no longer exists.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Once a nations favourite chocolate…

Once a nations favourite chocolate destroyed by greed.

Shouldn't be classed as chocolate anymore all you can taste is oil. Absolutely disgusting.

Don't let your kids eat this poison.

28 April 2026
Unprompted review

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