Cadbury Reviews 

1,855
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, most reviewers were let down by their experience overall. Consumers frequently complain that the chocolate has completely lost its iconic flavor, tasting more like cheap palm oil, wax, or chemicals than traditional confectionery. People also note that prices have risen significantly while package sizes have shrunk, leaving them feeling disappointed by price increases and recipe alterations. Many customers expressed deep frustration over diminished quality and poor textures, stating that the beloved brand has been severely ruined since the recent corporate buyout. Some reviewers were happy with specific items, noting that certain classic treats still tasted great and enjoyable on special occasions.

What people talk about most

Product

Reviewers highlight negative aspects of product, noting that the chocolate tastes disgusting, waxy, and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over recipe changes and the... See more

Price

Reviewers mention negative feedback about price, expressing widespread dissatisfaction with increasing costs... See more

Value for money

Customers had negative experiences with value for money, expressing deep disappointment over the rising costs... See more

Ethics

Clients share dissatisfaction regarding corporate ethics, citing a strong focus on profits over consumer... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Cadbury's Dairy Milk???? That's a breach of the trade description act as it's nothing like Cadbury's chocolate. It's foul!!! I've thrown nearly 180g of this filth in the bin. Typical American bu... See more

Rated 1 out of 5 stars

I bought 3 bags of milk chocolate giant Cadbury buttons. I have emailed Cadbury numerous times with a complaint of contamination of this product, they completely ignore you. The taste of chemical... See more

Rated 1 out of 5 stars

It tastes bitter , absolutely disgusting, it even made me have a coughing fit , burns the back of one's throat . Costs too much and I'm wondering if it has a glass and a half of palm oil instea... See more

Rated 1 out of 5 stars

Disgusting , how Kraft/Mondo have ruined cadburys chocolate. Oily , waxy and sickly . The American company should have never been allowed to get their hands on this British manufacturer . Greedy... See more


Company details

  1. Sweet shop
  2. Chocolate Artisan
  3. Chocolate Factory
  4. Chocolate shop

Information provided by various external sources

Cadbury - More information on Cadbury chocolate, the history of Cadbury, how chocolate is made, the history of chocolate and more.


Contact info

1.1

Bad

TrustScore 1 out of 5

2k reviews

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No history of asking for reviews

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1.1

All reviews

(1,855)

473 reviews in the last 12 months

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Rated 1 out of 5 stars

Profits High, Quality Low.

Just had a wispa and wow the quality is awful, sickly sweet and bitter taste and the creaminess has gone completely, this is what you get for selling out to american corporations, billions in profit and shareholder payouts and and the downfall of a beloved brand. Happy they lost the royal warrant and people are voting with their feet to try higher quality alternatives, ill stick to lindt from now on.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Record Profits and Declining Quality

Just had a wispa and wow the quality is bloody awful, sickly sweet and bitter taste and the creaminess has gone completely, this is what you get for selling out to american corporations, billions in profit and shareholder payouts and and the enshitification of a beloved brand. Happy they lost the royal warrant and people are voting with their feet to try higher quality alternatives, ill stick to lindt from now on.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Cadbury’s Hazelnut chocolate bar

Cadbury’s Hazelnut chocolate bar -
What an awful product!!
Should be banned for misleading advertising on package
“ The classic creamy tasty “ - my foot !!
1/ There’s nothing classic about it !
Classic = before the company and product got kaiboshed by the new American owners!
Classic- Was exactly what the old ads used to promote and actually deliver -Who else remembers that famous line in the TV advertisements
“ Nuts WHOLE HAZELNUTS, Cadbury’s make them and they cover them with chocolate!!”
Actual whole nut in every bite meant the there was more chocolate so the bar was heavier, the portions were like thick bricks .
Today’s version is more like
an “After Eights” wafer of chocolate coating on sprinkles of paltry pulverised bits of nut. What a rip off ! Don’t waste your pounds on this tosh !!

26 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute garbage

Absolute garbage, the last great british thing we had ruined and tastes disgusting, by corporate American greed. Dont buy this crud anymore... Worst thing is cadbury dont even care, no responses, no news, no ownership of damages. Will never buy any cadbury product again, dog chocolate is better quality

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Palm Filth

Congratulations on turning a beloved brand into a steaming pile of muck.

My son was very happy to have his usual assortment of easter eggs this year, he was taking one bite and declaring it as "disgusting" - I tried some myself and agreed with him.

It's definitely the addition of 'Palm Fat' - the glossy exterior has been replaced by a dull brown and the taste is now revolting.

Will never buy another Cadbury product until this palm fat nonsense comes to an end.

5 April 2026
Unprompted review
Rated 1 out of 5 stars

Just tried a piece of your flattened…

Just tried a piece of your flattened easter egg and it went straight in the bin. Complete waste of money and utter shite! Never again am i buying Cadburys.. you have just completely ruined what was one of the best brands of chocolate just for a bit more profit for the fat cats!.. garbage....

24 April 2026
Unprompted review
Rated 1 out of 5 stars

I have been a Cadbury chocolate fan my…

I have been a Cadbury chocolate fan my whole life and I'm 70this year. What I'm now being offered to buy is no longer a true Cadbury taste . It's over sweet and sickly seems to me to have lost the unique flavour that I could recognise in any taste test. I'm actually a heartbroken fan its taking like cheap supermarket chocolate bars now. So disappointing

24 April 2026
Unprompted review
Rated 1 out of 5 stars

I am so disappointed with the new…

I am so disappointed with the new taste of cadburys chocolate. It doesn't melt in your mouth the same. It dosent have the same smell but the taste is the worst part. It was always my favourite chocolate but not anymore

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting

Cannot believe what has happened to Cadbury chocolate in the uk. Did you just think we wouldn’t notice?
Once the uk’s favourite chocolate now tastes disgusting 🤮
Oily! Thanks for nothing, go back to cocoa! Very disappointed

20 April 2026
Unprompted review
Rated 1 out of 5 stars

They do not make "chocolate" any more :(

Bought easter eggs for the grandchildren, they didnt like the taste of the chocolate at all, i tried it and agreed with them, on checking the ingredients etc Cadburys and not even making chocolate as it does not meet minimum requirements. I have bought Cadburys for years but never again will i buy any of their products, shocking!!!!!

30 March 2026
Unprompted review
Rated 1 out of 5 stars

An icon ruined

An icon ruined. Loved dairy milk and have bought as a treat for years. I’d gladly pay more for the “proper” product. Won’t be buying again unless original recipe is used again.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Cadbury has gone downhill

Cadbury used to be the best chocolate , what on earth has happened , their chocolate has tasted really awful lately. It's greasy with a vile taste to it. I am assuming it's a new ingredient, whatever it is you need to listen to your customers and go back to the original recipe.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

God awful

What have you done to dairy milk buttons? I don’t eat a lot of chocolate but got a buttons egg for Easter. It is absolutely disgusting, first Trump now this? Americans can’t make chocolate! You should hang your head in shame. Absolute travesty

16 April 2026
Unprompted review

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