CafePress Reviews 

202,828
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 4,376 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that items like shirts, tumblers, and banners meet or exceed expectations, with images and engravings appearing clear and well-executed. The ordering process is frequently described as easy and effortless, allowing for quick customization and placement of orders. Reviewers also appreciate the fast delivery and turnaround times, with many receiving their products earlier than expected and at an affordable price. However, some customers experienced issues with product quality, including items being lopsided, unstitched, or having blurry prints, and some received incorrect orders or items that did not match descriptions. There were also complaints about high shipping costs, damaged packaging leading to broken items, and concerns about the durability or functionality of certain products like non-dishwasher safe glasses or banners with grommet issues.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the vibrant colors, material comfort,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent... See more

Order

Customers consistently note positive experiences with order, praising the ease of placing orders and the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt and quick shipping... See more

Price

Reviewers mention positive feedback about price, with many finding the prices amazing, affordable, and fair... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cafe Press did a fabulous job as usual!! I wish I had chosen a larger font and different color for the text to show up better. Next time I will choose more wisely. Otherwise, all is good. The quali... See more

Rated 4 out of 5 stars

The custom metal tumblers are great quality. The imagine came out really good. They were packaged extremely well. I was a bit disappointed with the higher shipping cost. It seemed the add I clicke... See more

Rated 4 out of 5 stars

*Revised: The company offered a refund. I am pleased with the customer service. The quality of the sewing is quite low. Over half are lopsided, folded, coming unstitched, or just messed up.

Company replied

Rated 4 out of 5 stars

EDIT: After CafePress saw my review, they promptly reached out to offer help, offered additional information, and resolved the issue in a way that exceeded my expectations. I ordered a custom bann... See more

Company replied


Company details

  1. Printed clothing store
  2. Clothing Shop

About CafePress

Written by the company

CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.

CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

203k reviews

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4.2

All reviews

(202,828)

4,429 reviews in the last 12 months

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Rated 1 out of 5 stars

Use it for the first

Use it for the first time, the metal ring broke. Will you re-send another one to me?

24 June 2026
CafePress logo

Reply from CafePress

Hello Vanessa, thanks for your feedback. We're sorry to hear about the issues you've had with your order. We kindly ask to please contact us at support@cafepress.com, along with a clear snapshots of what was received, and our team will be happy to look into this for you. Thanks for bringing this to our attention, and we look forward to hearing from you.

Rated 5 out of 5 stars

Very cost effective.

I have a very small, very new YouTube channel. Everything I buy comes out of my pocket. No business account, not YouTube payments, just my cash. These banners were inexpensive, and pretty good quality. I went to my first event this weekend, and really liked the way they looked.

26 June 2026
Rated 1 out of 5 stars

What went wrong was simply everything.

What went wrong was simply everything.
A) I called, simply looking to duplicate an order, rep told me couldn’t see previous orders.
B) all foreign reps; barely able to understand.
C) I ordered online ‘khaki color hats, received white.
D) contacted company, sent pictures of WHITE hat, was told will replace.
E) received same color replacement hats; now told different suppliers have different colors. White is not khaki!
F) was told will get refund, have only received partial refund. I ordered hats from different company.
G) purchased many hats in the past from the company, no longer will!

27 June 2026
CafePress logo

Reply from CafePress

Hello Mark, thanks for your time sending us feedback. We're very sorry to hear that the outcome on your order and the assistance through our support didn't meet your expectation. Your comments are appreciated and have been shared with our team, as we continually work to improve the quality of our products. Feel free to contact us at socialcare@planetart.com for any further comments or concerns - our team will be happy to assist. Thanks again!

Rated 5 out of 5 stars

The image of the towels I ordered…

The image of the towels I ordered looked amazing, but I wasn’t expecting much for $20 a piece. Man, I was wrong, they are super pro and I’m ordering more with a new design cause I’m soooo impressed with the image quality.

27 June 2026
Rated 5 out of 5 stars

Good quality

Good quality. Fast shipping , reasonable prices Will definitely buy from cafepress again!

26 June 2026
Rated 4 out of 5 stars

I loved the mug

I loved the mug, but wish the photos I choose were just a little bigger.
I had ordered a mug before, with photos of my cat, and that too was beautiful.

26 June 2026
Rated 2 out of 5 stars

I ordered a few coffee mugs from your…

I ordered a few coffee mugs from your company. And one of them had a broken handle. So i have to send it back. But i have 2 confirmation numbers, and i dont know which one it belongs to? So i was thinking about calling you and asking what’s the best thing to do?

25 June 2026
CafePress logo

Reply from CafePress

Hello Ronald, thank you for your feedback. We understand your concerns regarding the confirmation numbers received. Kindly reach out to us through support@cafepress.com to assist you further with your concern. We'll be looking forward to help you!

Rated 3 out of 5 stars
CafePress logo

Reply from CafePress

Hello Neil, thank you for your feedback. We're very sorry to hear about the issues you've had with delivery. While we ensure all orders are shipped on time, delivery issues are unfortunately beyond our control. That said, we've noted your comment, and shared to our team as we continue working to improve the delivery experience with our partnered carrier. We appreciate you bringing this to our attention, and our apologies for all the disappointment this has caused.

Rated 5 out of 5 stars

Ordered beach towels!

Ordered beach towels!
The ties were better than expected!! Soft and my clients love them!!
The printing was perfect!!
Will be ordering more!!

21 March 2026
Rated 5 out of 5 stars

Banner Purchase

I ordered a banner for my crafting business. The price was amazing so I took the chance. It arrived in 3 days and it was perfect. The material and the quality of the grafting was superb. I will definitely be ordering again.

26 June 2026
Rated 5 out of 5 stars

The ordering process was easy

The ordering process was easy, and communication was great from start to finish. They responded quickly whenever I had a question and kept everything simple. I’m very happy with the quality of my new hat and the overall experience.

12 May 2026

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