CafePressReviews 

202,804
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 4,376 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that items like shirts, tumblers, and banners meet or exceed expectations, with images and engravings appearing clear and well-executed. The ordering process is frequently described as easy and effortless, allowing for quick customization and placement of orders. Reviewers also appreciate the fast delivery and turnaround times, with many receiving their products earlier than expected and at an affordable price. However, some customers experienced issues with product quality, including items being lopsided, unstitched, or having blurry prints, and some received incorrect orders or items that did not match descriptions. There were also complaints about high shipping costs, damaged packaging leading to broken items, and concerns about the durability or functionality of certain products like non-dishwasher safe glasses or banners with grommet issues.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the vibrant colors, material comfort,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent... See more

Order

Customers consistently note positive experiences with order, praising the ease of placing orders and the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt and quick shipping... See more

Price

Reviewers mention positive feedback about price, with many finding the prices amazing, affordable, and fair... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cafe Press did a fabulous job as usual!! I wish I had chosen a larger font and different color for the text to show up better. Next time I will choose more wisely. Otherwise, all is good. The quali... See more

Rated 4 out of 5 stars

The custom metal tumblers are great quality. The imagine came out really good. They were packaged extremely well. I was a bit disappointed with the higher shipping cost. It seemed the add I clicke... See more

Rated 4 out of 5 stars

*Revised: The company offered a refund. I am pleased with the customer service. The quality of the sewing is quite low. Over half are lopsided, folded, coming unstitched, or just messed up.

Company replied

Rated 4 out of 5 stars

EDIT: After CafePress saw my review, they promptly reached out to offer help, offered additional information, and resolved the issue in a way that exceeded my expectations. I ordered a custom bann... See more

Company replied


Company details

  1. Printed clothing store
  2. Clothing Shop

About CafePress

Written by the company

CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.

CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

203k reviews

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4.2

All reviews

(202,804)

4,399 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Looks good

Was very pleased with how easy everything was. So far only concern i have is the banners seem very thin. Not sure how well they will hold up but time will tell.

24 June 2026
Rated 1 out of 5 stars

Would not purchase again.

Incredibly disappointed in the etched pint glasses I purchased. The etching is so faint that it is illegible and looks nothing like the image in the pictures. It completely disappears when the glass is filled. I will not be using these, so this was a complete waste.

23 June 2026
CafePress logo

Reply from CafePress

We're so sorry to hear about the trouble with your recent order and appreciate your review. These quality issues are quite rare, and this is something our team would like to investigate as well as help resolve promptly. At your convenience, please email us at support@cafepress.com with your order details and we'll gladly assist further. We look forward to hearing from you.

Rated 5 out of 5 stars

Cute Cooler Bags

The printing looked great. They are a little smaller than I thought they would be but I love them! Delivery was very fast.

23 June 2026
Rated 3 out of 5 stars

Poor Quality, but Fixed

I placed an order for 300 pens, and out of the 300, 116 of them were misprinted with either smudges, blotches, or bleeding. Would not recommend. I've reached out to customer service, and they are taking a very long time to get back to me with a fix or a refund.

Update: only a few minutes after posting this I received an email saying that they were going to replace the entire order. Therefore, I’ve updated my rating and may do business with them again if the remake is acceptable.

23 June 2026
CafePress logo

Reply from CafePress

Hello Shayne, thank you for your feedback and review. We're very sorry to hear that your pens arrived damaged and didn't meet your expectation. Your comments are appreciated and have been shared with our team, as we continually work to improve our products. We do see that a complimentary replacement for your entire order has been created. Feel free to contact us at support@cafepress.com for any further comments or concerns - our team will be happy to assist. Thanks again!

Rated 2 out of 5 stars

Very disappointed

Very disappointed! Pens came broken and disassembled. I had to reassemble some
That were coming apart

24 June 2026
CafePress logo

Reply from CafePress

We're very sorry to hear about the trouble with your recent order and appreciate your review. This problem is quite rare - understanding the importance of each order sent out, we do our best to ensure not only a timely, but safe delivery. We'd like to investigate this, as well as help with a resolution to your order. At your convenience, please email us with your order information at businesscare@cafepress.com and we'll gladly assist as soon as possible. We hope to hear from you, soon!

Rated 5 out of 5 stars

Outstanding in every way.

The app to order what I wanted was easy to understand and worked well. Shipping was almost immediate, and the quality was outstanding. I ordered 10 extra large beach towels with a logo on it and I couldn't be more pleased with the quality. 10 out of a 10.

23 June 2026
Rated 1 out of 5 stars

They made the wrong product and now I…

They made the wrong product and now I have to ship it back and wait for my product no discussion of making anything right or refunds now I won’t have it in time for my event!

23 June 2026
CafePress logo

Reply from CafePress

We are sorry to hear about the recent trouble you've experienced and appreciate your review. Checking into your recent order, it does look like a replacement was requested with the adjustments to the colors - our team is currently working on this; however, we understand the time-sensitive nature of your order and would like to help review this as well as ensure a satisfactory resolution is provided. Please email us at businesscare@cafepress.com and we'll further assist. We hope to hear from you, soon.

Rated 2 out of 5 stars

The banner itself is beautiful, but edges are not folded as they should be

The banner itself is beautiful. However, since receiving it I keep seeing ads for this company and the banners have the sides folded for reinforcement for the grommets. Mine is not folded at the edges and the picture does not go edge to edge, so clearly mine should have been folded and wasn't. I used it for the first time yesterday, as soon as I hung it the grommets started to pull away from the vinyl and I didn't have tension on it. So if they want to make this right I'll be happy to change my review, but until then I wouldn't use them again.

19 June 2026
CafePress logo

Reply from CafePress

Hello Nikki, thank you for taking the time to share your feedback. We're glad to hear that you were happy with the overall appearance of your banner, but we're very sorry to learn about the issues you experienced with the grommets and the banner's construction. Please reach out to our team at businesscare@cafepress.com, so we can determine the best resolution for you. Thank you again for bringing this to our attention.

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