Cairds Reviews 

Very professional outfit . Always at the end of the phone when needed . Jo Woods dealt with any queries we had efficiently and honestly . Two sales with asking price received on both. Very happy . Thanks Gavin and Jo , will definitely recommend Cairds

Not only was Luke's arrival punctual, but came across as polite and friendly. His professionalism in the industry was evident. I would not hesitate to contact him should I wish to sell my property.

We recently rented a property through Cairds Epsom. While our experience prior to agreeing the let was positive, everything from the key handover onwards has been the complete opposite.
Despite multiple email reminders before our move‑in date, the parking permits were not provided at the time of key collection. As a result, I had to pay for parking over several days through no fault of my own.
In addition, immediately after moving in we discovered several major issues: both bathroom showers were not working, the extractor fans in the bathrooms were non‑functional, and the kitchen chimney had faults. It was evident that neither the landlord nor the marketing agent had carried out even basic checks before listing the property for rent.

We found Luke to be very professional and totally up to speed with what was happening at any given point, including liaising with the agent for the house I was selling. I was also impressed with the services offered by their lettings team, in light of the new Renters Rights Act.

We worked closely with Oscar at Cairds for several months during our recent house purchase in Epsom. He wasn’t even our agent, he was acting for the vendors, but he was great - friendly and responsive and so helpful in moving things along with our solicitors when there were delays. If we ever decide to move again would definitely go to Caird’s (and ask for Oscar!).

Oscar and Lorraine were just amazing. Can’t thank them enough.

The team at Epsom office were professional and responsive on the sale of our house. Lorraine French in particular pulled out all the stops communicating with all parties, ensuring that we got to completion after several complications.

Lola (Epsom branch) has been so helpful - patient through references, made sure I felt comfortable asking questions, as she says "no question is a silly question :)"

Thank you 🙏🏻

Cairds acted as the agents on my recent purchase, and they were absolutely flawless from start to finish. Communication was consistent, clear, and proactive throughout the entire process. They kept me fully informed at every stage and were always quick to chase up queries, ensuring nothing ever stalled.

I want to give particular thanks to Gavin, who genuinely went above and beyond. His support, professionalism, and willingness to go the extra mile made a real difference during what can often be a stressful time. His dedication and calm, reassuring approach were invaluable, and I’m genuinely grateful for everything he did to help move the purchase forward smoothly.

I wouldn’t hesitate to recommend Cairds to anyone looking for a reliable, responsive, and highly professional estate agent.

Well after giving my last 2 properties to other agents I then switched to Cairds Ashtead - Gavin work hard through a tricky market and sold them both for a combined figure north of 3 million. The commitment he showed from the viewings to completion day was second to none. Give Gavin a call if you are looking to sell!

Very kind staff. Very helpful. Lola a very helpful agent.

We had a truly great experience selling the family home with Jo Woods and her colleagues at Cairds. She kept us informed and gave consistently valuable advice throughout the process. The team was extremely professional and I would thoroughly recommend them to anyone wanting to buy or sell a property.

Georgette Miller was excellent from start to finish. She was very responsive, moved quickly, and handled everything efficiently. She was great sorting matters without any fuss, and communication throughout was clear and professional. Overall, a smooth and positive experience.

Always very receptive and respectful and guided us through the visits and recommendations to achieve a realistic price on the sale of our house.
A special thanks to Gary Trower and Kirsty Lucas.

Instant responce to problem. Problem solved.

This has been the fourth time we have bought & sold through Cairds - so they are definitely our 'go-to' estate agent. Simon, Luke & the team were very professional, with honest views on expectations and keeping us informed throughout each stage.

My agent, Christian P., was awesome. He went above and beyond and was very helpful at each stage of my rental process from initial viewing to moving day . He was very thoughtful and considerate of my concerns by offering alternatives and solutions. His availability and communication with me was truly amazing. He made the process seamless and made the whole experience a great one.

Sathees Arul, of Cairds, is consistently efficient, quick, and effective in every issue I have raised with him.
And he is a very nice man to work with.
Recommended.
Mick Williamson

We had an excellent experience with Cairds and their team. They were always responsive, punctual, and professional throughout the entire process. A massive shout-out to Luke, who was an absolute superstar! He went above and beyond his role to make the sale happen—whether it was liaising, chasing, or keeping us updated, Luke was simply outstanding. His dedication and proactive approach made a real difference.

Thank you to Cairds and the entire team for making our house move happen smoothly. Highly recommended!

I recently appointed Cairds in Ashtead to sell my property. Gavin was the utmost professional and spent a lot of time offering advice and support throughout the whole process. I was very pleased to receive an offer from the first day of viewings and Gavin skilfully negotiated an offer that was acceptable to me. The whole process was handled with expertise and consideration. I would highly recommend Cairds Ashtead to anyone looking to sell and would have no hesitation in using them again.