Horrible shoes and even worse customer service!! BEWARE you can not return the shoes!! The shoes are stiff and poor quality, never again!
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No returns. Yes, they do accept returns under the condition that it is unworn, unwashed, and in original packaging. HOWEVER, they DO NOT provide return labels. If you are living outside Canada or C... See more
What a strange customer service. $50 sandals needing to be returned and company indicated that I pay return postage via USPS and upon receipt I would be refunded only $15.00……WOW was I taken Now ne... See more
I have not received my order, the tracking number is invalid, I have emailed the company more than a week ago with no response. I even allowed a couple of extra days to receive my order due to co... See more
Company replied
Company details
Information provided by various external sources
We started Calceus to offer an alternative: ridiculously high-quality products for men at honest prices that could handle our busy lives. Calceus makes it easy, fun and affordable for everyone to find shoes they love. We're driven by the belief that no matter what your journey is, having the right pair of shoes can make all the difference. Every day we work to ensure that you find the perfect pair of shoes.
Contact info
United States
- service@calceus.org
- www.calceus.org
1.2
Bad
781 reviews
Hasn’t replied to negative reviews
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I still haven’t received my order yet
10 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We appreciate your kind understanding and patience.
I can't believe how it is taking to get…
I can't believe how it is taking to get my sandals. I ordered them on May 6th. My account was debited May 9th. It is now June 10th..and no shoes. I understand things are taking more time to be delivered because of the corona virus...but more than a MONTH? Even a request for a response to my inquiries took forever. The only thing I can say good about my experience is ..at least someone responded.
10 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We appreciate your kind understanding and patience.
I ordered two pairs of shoes over two…
I ordered two pairs of shoes over two months ago. I just received the first pair about a week ago. I really like the sandals I finally received but why is it taking so long to get my other pair of shoes. I've ordered shoes from Kohl's and usually receive them in about a week.
10 June 2020
Unprompted review
Order shoes got an email confirming…
Order shoes got an email confirming order but website is awful will not allow u to login in haven’t received any other emails ab my order or a way to track my order and phone number on website does not work AT ALL!!!! Tried the love chat thing with them no reply starting to really think this company is a fraud will be report to BBB if something doesn’t change soon
10 June 2020
Unprompted review
Reply from Calceus
Dear Sir/Madam, We are sorry that we cannot find your order with your name. Please kindly advise your invoice number or the email address/name you used to place the order? Our email address is sandy@calceus.org. We will check again when you email back. Still have any questions, please contact us without hesitation.
My experience so far with this company…
My experience so far with this company is not a good one. I ordered a few items the end of March and I’m still waiting on my shipment of said orders. Order # 20108229 on March 30. Could someone please let me know what the hell is going on with my orders, as the tracking number is not working.
I need answers now or my money back. Thank you.
9 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.
I still don’t have my shoes!
I still don’t have my shoes!! Where is my order?!!
7 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.
I still have not received my…
I still have not received my merchandise ye
7 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.
Calseus is the worst online store…
Calseus is the worst online store ever,its seems to be a scam company, I'm yet to receive my orders and yet requesting for a review
Pls do not patronize this company
5 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.
One month is too long to wait for an…
One month is too long to wait for an order to arrive here !
4 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.
I really like your Products and easy …
I really like your Products and easy access to your site. But I do wish that I could get the opportunity to TALK TO A HUMAN BEING, if & when I do have a need to DELIVER a complaint. Like not being able to Track down my deliveries. Which I am CURRENTLY in the Process of Doing. So keep up the Good Work and try to Improve 2 on the Communication SKILLS. THANK YOU FOR YOUR QUALITY 💪💪🌞🌞. MR. V.😎😎🐺🐺
4 June 2020
Unprompted review
Did not receive my order
4 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.
I have not received my order
I have not received my order, the tracking number is invalid, I have emailed the company more than a week ago with no response. I even allowed a couple of extra days to receive my order due to covid before emailing the company.
I do however keep getting reminders to review my purchase.
At this point I regret placing an order at all.
Update weeks later......the package finally arrived missing 1 shoe.
The company expects the customer to file a claim with delivery service.
Do not waste your time or money ordering from this company.
4 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.
Ordered shoes on shoes a month ago and…
Ordered shoes on shoes a month ago and still have not received them. They blame Covivid-19, however I have ordered since from Amazon, Walmart and Home Depot and received everything. Very slow to respond to inquiries, although they seem to eventually.
Here it is June 15 and still nothing. Still blaiming it on Covid-19 despite the fact that Amazon, FedEx, UPS, USPS are all operating normally. Had to revise to 1 star.
4 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.
Yes I’m not so happy on my order
Yes I’m not so happy on my order, till I’ve had not receive my order since May 6 2020
Till now still for my order???
4 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.
I have experienced a bad relationship…
I have experienced a bad relationship with your business policies and your trickery with these tracking numbers that's untrue you tell me my shipment with shipped out a couple of weeks ago that's not true I would like in a refund from this cuz I have not received my product please give me a refund and let's move on
4 June 2020
Unprompted review
Reply from Calceus
Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting so long. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and the logistics company are doing our best to deal with this problem. We will email you the latest shipping records of the packages we found. Our email address is service@calceus.org. Thanks for your understanding and support.
I'm still waiting to receive a pair of…
I'm still waiting to receive a pair of shoes and a pair of sandals that were ordered several weeks ago
4 June 2020
Unprompted review
I really like good quality purchases…
I really like good quality purchases that's why I chose Calceus. Thank you. Still waiting on my order have not been able to contact customer service
3 June 2020
Unprompted review
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