Rang Calor with a suspected leak, the job was allocated really quickly and we received a call from Jonny Rodgers to let us know he was on his way. Impeccable, professional service on an incredibly hot... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mally and Mark removed our Calor Gas tank. They arrived early morning and lifted the tank by crane from a difficult location, over our garage roof and on to their lorry. They were very polite, helpful... See more
Company replied
Monique came from Calor to check our tank. She was polite, professional and efficient. Despite the fact she found a leak in our pipework into the house she was calm and patient which helped me to feel... See more
Company replied
Russell doesn’t just bring our gas, he brings a smile, sing song and overall positive attitude too. It’s a pleasure to have him here on site, always takes as many empties as he possibly can and is alw... See more
Company replied
Company details
- #16 of 29 best companies in Gas company
- #10 of 42 best companies in Energy supplier
About Calor
Written by the company
For over 90 years, Calor has supported off-grid homes and businesses with trusted alternative energy solutions - supplying gas bottles and bulk tanks, and establishing great partnerships and loyalty.
As energy evolves, so do we. Today, we're expanding our focus on sustainable energy and helping both existing and new customers transition to lower-carbon options fit for the future.
From safety and service to innovation and sustainability, we do it right.
Contact info
Athena House, Athena Drive, CV34 6RL, Warwick, United Kingdom
- 0800 626 626
- quality@calor.co.uk
- www.calor.co.uk
4.7
Excellent
25k reviews
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Calor Gas Tank Changeover
Our Calor Gas Tank was replaced today by Calor team Jordan and Mally.
Both were courteous, professional and carried out the job with minimal disruption.
After the change over Jordan checked that our boiler would re-light before leaving.
I was very pleased and would like to say again a big thank you to Jordan and Mally.
10 August 2026
Unprompted review
Reply from Calor
We're delighted to hear about the excellent service you received during your Calor Gas Tank replacement. It's wonderful to know that our team was courteous, professional, and completed the job with minimal disruption. We appreciate you highlighting their thoroughness in checking your boiler before leaving.
Guildford branch
Guildford branch - Outstanding service from Daniel who managed to remove a damaged regulator and then Dave who, despite excessive demand as a result of heatwave, managed to supply a bottle. Superb, professional and courteous service. Highly recommend.
10 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful review! We're delighted to hear about the outstanding service you received from our team at the Guildford branch. It's great to know they were able to assist you efficiently and professionally, especially during a period of high demand. We will be sure to pass your kind words on to them and their management team.
Daisy Moore was handling our transfer…
Daisy Moore was handling our transfer to Calor from Flogas. Daisy helped me with information, procedural issues and kept me going through the constant attempts from our existing company to persuade me to return . She returned my emails, often immediately with helpful information. She was also confident that the transfer would go through eventually. She was a great support and help to me. Thank you, Daisy.
10 August 2026
Unprompted review
Reply from Calor
We're delighted to hear about the excellent support you received during your transfer. It's wonderful to know that our team member provided helpful information and confidence throughout the process. Thank you for sharing your positive experience!
Full marks to Calor Gas today
Full marks to Calor Gas today. Replacement tank delivered via crane over garage roof.
Expert work from Lee on crane and Andy on engineering.
Thank you..
10 August 2026
Unprompted review
Reply from Calor
We're delighted to hear that your replacement tank was delivered with such expert work. Your positive feedback is greatly appreciated, and we're happy to know you had a good experience.
A great team
Matt, James and Brian were brilliant. Highly recommend the team, pleasant, efficient, friendly and had the job done in less time than I expected! Also very much appreciated the serenade and the fact that they loved my super-friendly dogs! Many thanks
10 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful review! We're delighted to hear that our team members were pleasant, efficient, and friendly, completing the job quicker than expected. It's great to know you appreciated their serenade and their fondness for your dogs!
Great Customer Service
The Calor team at Plymouth are always great, Kacey once again proved that by listening to my request and providing the requested information in a timely manor.
10 August 2026
Unprompted review
Reply from Calor
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that our team at Plymouth is always great and that a particular team member once again proved this by listening to your request and providing the information you needed in a timely manner.
We'll make sure your kind feedback is shared with the team member and their management, who we're sure will be delighted to receive your comments.
My delivery was early and my driver
My delivery was early and my driver, Luke, was cheerful and helpful. We had a discussion about the potential for moving the cylinders and he gave me some new, good, ideas. He also gave me time to sweep up behind the cylinders being replaced which was long overdue. Thank you.
10 August 2026
Unprompted review
Reply from Calor
We're delighted to hear about your positive experience! It's wonderful that your delivery was early and that our driver was cheerful and helpful. We appreciate you highlighting the useful ideas and the time given for sweeping.
Russell doesn’t just bring our gas, he brings a smile, sing song and overall positive attitude too.
Russell doesn’t just bring our gas, he brings a smile, sing song and overall positive attitude too. It’s a pleasure to have him here on site, always takes as many empties as he possibly can and is always friendly and helpful.
7 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful review! We're delighted to hear such positive feedback about our delivery driver. It's great to know that his positive attitude and helpfulness are so appreciated. We will be sure to pass your kind words on to him and the management team.
Reply from Calor
Thank you for your kind review! We're delighted to hear that you found the booking process easy and that your delivery was quick and hassle-free. We truly appreciate your positive feedback.
Reply from Calor
Thank you for your wonderful review! We're so happy to hear that your delivery was timely and that you had a positive experience with our delivery driver. We appreciate your kind words and look forward to serving you again.
Reply from Calor
Thank you for your positive feedback! We're delighted to hear that your experience was simple and that your order arrived exactly when expected. We appreciate you taking the time to share your thoughts.
Good points and bad points
Good points: delivery was made by driver who also disconnected empty bottle and reconnected new bottle, so thanks to him for that as I had struggled and failed to disconnect the empty bottle.
Bad points:
1. Original delivery was scheduled for Monday 3rd August but I was not informed of the change of date until I called the service centre asking for a time confirmation.
2. I called the service centre again on Thursday 6th asking again for time clarification for Friday but call went to voicemail and I left a message but no one replied.
3. Delivery driver arrived early Friday morning but made no attempt to contact me either by txt or just ringing the door.
7 August 2026
Unprompted review
Reply from Calor
Hi Paul,
Please accept my apologies for the delivery not going as smoothly as it could have. I'll feed this back to the CDC that dealt with the order.
In the meantime, I'm happy to hear that you did receive your order.
- Gary
Mark Simms 'super helpful Calor engineer !'
Big thanks to Calor engineer Mark Simms for getting on site and quickly fixing our gas leak within a couple of hours of us reporting it. Super efficient, 5 stars !
7 August 2026
Unprompted review
Reply from Calor
Thank you for your wonderful feedback. We're delighted to hear that our engineer was able to quickly resolve your gas leak. We'll be sure to pass your kind comments on to the team.
Great service will use again
After driving round trying to find a local stockist who wanted to charge me over £ 45 for a refill I gave up and found online I could have it delivered to my door in a couple of days for far less money it was so simple to order and driver even rang me to say he was on his way Brilliant service.
6 August 2026
Reply from Calor
We are so glad to hear that our online ordering and delivery service provided such a convenient and cost-effective solution for you. We appreciate your kind words about our brilliant service!
Quick and easy to sort my bottles
30 July 2026
Reply from Calor
We're thrilled to hear that you found the process of sorting your bottles to be quick and easy! Your positive feedback is greatly appreciated.
Easy to organise the swap between empty…
Easy to organise the swap between empty and full bottle. Would definitely use again!
30 July 2026
Reply from Calor
We're so pleased to hear that you found the bottle swap process easy and convenient. Thank you for your kind words and for letting us know you'd use us again!
Reply from Calor
Thank you for your feedback. We are so happy to hear that you found our service to be very quick and efficient. We appreciate you taking the time to leave a review.
Reply from Calor
Thank you for your positive feedback! We're delighted to hear that you found our website easy to navigate and that your delivery was seamless. We truly appreciate your kind comments.
Helpful People
The delivery service is reliable, efficient and helpful. The official calor gas website is good but some of the retailer information is out of date and some of the retailers charge £20 more than the official price so shop around
6 August 2026
Reply from Calor
We're happy to hear our delivery service was reliable and efficient for you. We appreciate your feedback regarding the website and retailer information; we are actively working to ensure all details are current and consistent.
Great experience very easy to deal with…
Great experience very easy to deal with and fast and efficient delivery.
Will be using this service and company again
5 August 2026
Reply from Calor
Thank you for your wonderful review! We are delighted to hear that you had a great experience and found our service easy to deal with, fast, and efficient. We look forward to serving you again.
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