Cameranu Reviews 

2,634
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Listening, than good advise, giving options. Making a very good price. What else do you need. Recommended A+

Rated 1 out of 5 stars

I ordered a set of gels, gobos including gobo holder. It was delivered without gobo holder, so the set is useless. I'm sure I double checked the description at time of order, but did not kept a sc... See more

Company replied

Rated 5 out of 5 stars

I recently purchased my Sony A7 IV at CameraNU in Rotterdam. I was helped by two experts Simon and Chris who made me feel much more confident in choosing my camera. I've now had it for a month, and... See more

Rated 4 out of 5 stars

Purchased several items online, but for a new large camera bag, I decided to go there to see the bags before choosing one. Very nice store, attracting people from everywhere. Professional and knowle... See more

Company details

  1. Photography shop

Written by the company

Om het maken van mooie beelden mogelijk te maken verkoopt CameraNU.nl alles wat je hiervoor nodig hebt, in alle prijscategorieën. Zo is het maken van bijzondere beelden voor iedereen toegankelijk. Professionele en semi-professionele beeldmakers en onze eigen experts kijken mee met jouw verhalen en geven tips hoe de beelden nóg beter gemaakt kunnen worden. We willen je inspireren, enthousiast maken en uitdagen. We doen dit met workshops, lezingen, blogs, social media, video's en adviezen op onze website. Zo kies jij zelf de manier waarop je deze kennis bij ons vergaart.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(2,634)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, reliable, affordable

I bought a demo model of a camera at a considerable discount. The camera arrived in perfect order, wihtout any signs of use, and works perfectly. Delivery was quick.

19 February 2025
Unprompted review
Cameranu logo

Reply from Cameranu

Hello Ralf,

Thank you for your positive review! It's great to hear that the camera arrived in perfect condition and is working as expected. We hope you enjoy your purchase and are always here if you have any questions.

Cameranu.

Rated 5 out of 5 stars

Great experience

The product has been delivered exactly the way I expect it to be from a quality company. Great experience

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Worst management ever!

I ordered some lights, its been weeks that im waiting, no delivery, i send emails to the customer service, they say they have no idea where is my order!!

Worst management ever!!

18 February 2025
Unprompted review
Cameranu logo

Reply from Cameranu

Dear Amir,

Our sincere apologies for the frustration and inconvenience you have experienced. This is certainly not the level of service we strive for. We understand how important it is to receive your order on time and it is disappointing to hear that your order has not yet arrived.

Would you probably like to email vragen@cameranu.nl? We will be happy to help you further!

Kind regards,
Cameranu

Rated 5 out of 5 stars

Great

Everything went as planned!

5 February 2025
Unprompted review
Cameranu logo

Reply from Cameranu

Thank you for your great feedback! We're happy to hear everything went as planned. If you ever need anything in the future, we’re here to help. Hope to see you again soon!

Rated 5 out of 5 stars

Good service

I bought cosmo action 4 and it was the same price like anywhere else. It arrived fast and was in perfect condition

27 January 2025
Unprompted review
Rated 1 out of 5 stars

Pretty awful experience.

Pretty awful experience.
I ordered one of their products (100€) on December 15th.
It was supposed to arrive within 5-7 days.
When the time came, I had zero information from their side so I contacted them.
They told me that they were still waiting for the provider to send them the item and they didn't know when I would receive my product.

This happened 4 times in 1,5 months. Thy never provided me any information, I was the one that had to contact them every single time.

They basically sell a product that they have no access to and they tell you that you will have it in 5 days.

I own a photo studio and I needed this product really urgently.

Do yourself a favour and don't waste your time, don't buy anything here.

29 January 2025
Unprompted review
Cameranu logo

Reply from Cameranu

Dear Martin,

We are sorry to hear that you had this experience. We understand that it is very frustrating when a delivery takes longer than expected, especially when you have seen a clear delivery time and the delay continues for so long. We apologize for this.

Unfortunately, it is difficult to trace what exactly went wrong with the shipment afterwards because I have no reference to look for, but we want to emphasize that this is absolutely not the service we want to provide. We strive to communicate clearly with our customers, and it seems that in your case this did not go well.

Our apologies again for the inconvenience. If there is anything else we can do for you, please do not hesitate to contact us. We hope to be able to offer you a better experience in the future.

Kind regards, Cameranu

Rated 5 out of 5 stars

Very well-stocked and reliable dealer

I bought a product from cameranu.nl that is not sold in Italy and that is difficult to find in other European countries (in some stores I found the product in the size I needed but not in the color I wanted, or the opposite).
Their customer support is excellent, they respond very quickly to every request.
In the end for me it was like buying from a store in my country. The product initially required 5 or 7 working days to be available in stock again, but instead it was delivered to me by courier within 3 days and packaged impeccably.
I have already purchased another product from their online store.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

fast and return is great

I baught a couple of items online. Shipment was fast and correct. 1 item was not yet available, but I could receive the other items already. I had to return 1 item, this could be done by sending it per post, but also returning in the shop was no hastle.

8 January 2025
Unprompted review

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